Night & Day Emergency Dentist Reviews 359

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, kindness, and ability to put patients at ease, even during emergency situations. Many highlight the clear explanations provided by dentists and nurses, making the process less daunting. People also appreciate the friendly and welcoming atmosphere created by the entire team, including receptionists. However, some customers expressed dissatisfaction with the service and booking process, noting long wait times despite having appointments and a lack of communication regarding delays. There were also concerns about pricing, with some reviewers feeling that the costs were excessive and that pricing during urgent care was a concern. A few individuals also reported issues with follow-up care and conflicting information regarding treatment plans.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as professional, kind, and... See more

Service

People report ambiguous experiences with service. Many customers praise the quick and professional treatment,... See more

Price

Users describe ambiguous interactions with price. Many reviewers express dissatisfaction, citing outrageous... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the helpfulness and... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. While many customers found it easy to book... See more

Based on these reviews

Rated 5 out of 5 stars

Tooth pain for 3 weeks as my nhs dentist booked me in for extraction with specialist. Got so bad rang night and day at 11pm on 29th. 2 hours later tooth out and pain gone. Particular thanks to excepti... See more

Rated 5 out of 5 stars

I had a really positive experience here. I managed to get a same-day appointment for severe wisdom tooth pain, which was such a relief. Ella, the nurse, was incredibly kind and instantly put me at eas... See more

Rated 5 out of 5 stars

(Manchester practice) I'm a very nervous patient and struggling with dental visits, but the receptionist really set the tone, she was friendly, cheerful and helpful. The dentist I saw was brilliant... See more

Rated 5 out of 5 stars

Contacted this company as was in severe toothache got me in same day ehich was very happy about On arrival the receptionist was very polite and good customer service after 5 ninutes the dentist call... See more

Rated 1 out of 5 stars

Went to night and day dentist in Bristol knowing I needed an extraction after paying the £50 consultation fee was told that the extraction fee would be £395 despite the web site saying extractions wer... See more

Rated 1 out of 5 stars

I had two teeth extracted at their Aigburth branch, £750 for this and xray. I still had pain around the tooth I originally attended with afterwards. I emailed several times. There is no phone other... See more

Rated 1 out of 5 stars

I was given no option other than to have two teeth removed, for £1200. I declined and visited my NHS dentist two days later (I collapsed the day after, so was in A and E), who prescribed antibiotics... See more

Rated 5 out of 5 stars

I had infected gum tissue which was getting worse and had need of emergency treatment. Being a Sunday this is not always easy to get. Booking online was very easy to do. The premises (Preston) are cle... See more

Rated 5 out of 5 stars

Abid (Dentist) and Gina (Nurse) saw my mum for emergency treatment. She's a nervous patient when it comes to dentists so they were very friendly and accommodating. They explained what had happen... See more

Rated 5 out of 5 stars

This is my second visit to Night & Day Emergency Dentist, and even though it’s not local to me, I wouldn’t go anywhere else so that’s how much I trust them! This time I saw Abuzar, who was fantastic... See more

Rated 5 out of 5 stars

Abid (Dentist) and Gina (Nurse) saw my mum for emergency treatment. She's a nervous patient when it comes to dentists so they were very friendly and accommodating. They explained what had happen... See more

Rated 1 out of 5 stars

Really pathetic. Contacted them on what’s app , purely as my girlfriend needed an X ray for treatment overseas . What we got were two tiny x rays which were useless and that was after 6 hours... See more

Rated 5 out of 5 stars

What a fantastic experience. As someone with a fear of dentists, the staff there put me at ease straight away and were so friendly. I went in with severe toothache after a different dentist had put in... See more

Rated 5 out of 5 stars

Very clean and professional made me feel at ease as soon as I walked in. Jess on reception straight to the point and very easy to talk to. Dentist Dr Sulaiman was again straight to the point no b... See more

Rated 1 out of 5 stars

I booked an emergency dental appointment for 8:30pm at the Preston branch, I payed my booking fee of £50 and received confirmation for the date and time of the appointment. When I showed up, the dent... See more

Rated 5 out of 5 stars

Brilliant. Dr Nisar and Mariam are great. The atmosphere is so relaxed and he provides helpful, honest advice on treatment. Had a route canal and stain removal in the last 3 months. Wouldn’t go... See more

Rated 5 out of 5 stars

Went to the Birmingham clinic Saturday evening as no dentist near me were open and was in a lot of pain. The whole team were brilliant - receptionist Iqram, dentist Dr Haq, and dental nurse Afia. A f... See more

Rated 5 out of 5 stars

HAD THE WORST NIGHT OF PAIN , EXPOSED NERVE AND CRACKED TOOTH, MY DENTIST SAID TWO WEEKS FOR APPOINTMENT.NOT GOOD ENOUGH, RANG NIGHT AND DAY IN NEWCASTLE, THE BEST DENTIST EVER, SAW ME WITHIN TWO HOUR... See more

Rated 5 out of 5 stars

Simple to book appointment online. Was seen within an hour. Reception was friendly and welcoming and environment was clean. Dentist Abz was professional and understanding and took his time. Nurse Tina... See more

Rated 5 out of 5 stars

Was very concerned about a chipped front tooth, visited the dental practice with the intention of only getting an assessment, however ended up getting the tooth fully repaired as well. Quick, easy and... See more

Rated 5 out of 5 stars

I was in desperate need for a tooth extraction with unbearable pain. Night & day Leicester got me in as soon as I could get there from Nuneaton. Ahmed explained everything so well and clearly. Did tho... See more

Rated 5 out of 5 stars

Very efficient and a welcoming atmosphere. The dentist Hamza and the dental nurse Ella were both very professional and helpful, was in pain and needed a tooth taking out, was put at ease and talked th... See more

Rated 5 out of 5 stars

Many thanks to Night and Day, and specifically Adam for seeing me yesterday a) on short notice and b) at 9pm. I was having a dental emergency, and had been messed around by 111. But managed to get an... See more

Rated 5 out of 5 stars

After seeking NHS emergency dental care 2 weeks ago to have an assessment only & re-booked for in 5 weeks time for treatment (despite being pregnant and not able to take anti-inflammatories) I couldn’... See more

Rated 5 out of 5 stars

I had a great experience with Ali and Rajey (sorry for misspelling). I was seen in matter of minutes and was talked through the whole process thoroughly. I broke my front tooth and was very scared and... See more

Rated 5 out of 5 stars

I had a broken tooth accompanied by severe pain and bleeding. Dr. Raza and Dr. Hamza handled my case with exceptional precision and care, ensuring that the entire treatment process was pain-free — som... See more

Rated 5 out of 5 stars

I was on a work assignment in Leicester when I suddenly developed a severe toothache. I found Night & Day Emergency Dentist online and gave them a call. The person on the phone was extremely helpf... See more

Rated 2 out of 5 stars

Booked an appointment, arrived at the required time. Waited over 90 minutes to be seen. No apology given during that wait. Needed a tooth out. Given numbing injection. Paid £500 for the privilege.... See more

Rated 5 out of 5 stars

I had an emergency appointment here for a tooth that was causing me a great deal of pain. Another dentist had told me they couldn’t resolve the issue and had referred me to a specialist. This was mont... See more

Rated 1 out of 5 stars

Please approach with caution. Explained I had had a tooth ache and was taking a course of antibiotics, booked appointment in brislington and saw the dentist, was quoted 395 for a deep clean and debri... See more

Rated 5 out of 5 stars

I went in with the same issue three times, and every dentist I saw kept saying it was fine. They would clean it, prescribe antibiotics, and hope it would go away. When I saw Dr. Neim for the first tim... See more

Rated 5 out of 5 stars

The dentist Adam and nurse Tina were fantastic. The receptionist as well was pleasant and explained their treatment plan fully and was patient whilst I made up my mind. They made me feel safe, w... See more

Rated 5 out of 5 stars

I visited Night and Day Emergency Dentist on a Friday evening with severe tooth pain. During the consultation, it turned out the pain was caused by a wisdom tooth that needed to be removed. I wa... See more

Rated 1 out of 5 stars

Scammers. ACOID £50 for a two minute consultation then wanted to charge £300 for a tooth extraction. Or.... £265 for a clean up and a course of antibiotics or £75 for a prescription of antibiotic... See more

Rated 5 out of 5 stars

I think this dentist is very good and I would recommend them to people. Very helpful with all my appointments and also I have anxiety and mental health problems and this dentist took care of everythin... See more

Rated 1 out of 5 stars

I visited after suffering severe tooth pain from an infection over the weekend. I called at 9 and was told I could be seen at 9:30, but ended up waiting over two hours in pain with little communicatio... See more

Rated 5 out of 5 stars

Wow is all I can say-I had horrendous toothache from a rct by my own dentist and came here on a Friday night and the whole experience was incredible. I was crying when I walked in and walked out smil... See more

Rated 5 out of 5 stars

Had a cracked tooth for around 2 months and caused pain daily. Getting an appointment with same day treatment is hard to find nowadays but that’s just what night and day dentist offer. Phoned at 14:00... See more

Rated 5 out of 5 stars

Just had a fantastic experience with Dr. Umar and his team. He was professional and reassuring throughout. Nurse Emma was kind and attentive, and Iman at reception was incredibly charming and polite.... See more

Rated 5 out of 5 stars

Came with my adult son who suffers with ADHD & ASD. Dr Nisar was AMAZING 🤩 he was so good with my son kept him calm, spoke to him and told him exactly what he was doing throughout the whole tooth e... See more

Rated 5 out of 5 stars

The dentist, receptionist and nurse were all amazing and so welcoming. This was my first time having any type of dental procedure done and the dentist Asam made me feel very relaxed and comfortable. I... See more

Rated 5 out of 5 stars

Was seen too within 5 minutes of coming in, dentists are extremely friendly and explained all options available. He went into detail about the procedure and was provided treatment straight away. 10/10... See more

Rated 1 out of 5 stars

Even with pre-booked appointments, I have repeatedly waited around two to three hours. No respect for patient's time . Mostly happens on Tuesdays @ Leeds

Rated 5 out of 5 stars

Dr Caroline is special and top dentist at Leicester night & day! Rami very good and Aisha very friendly. Excellent communication and good for nervous patients. Highly recommend!

Rated 5 out of 5 stars

Had a really good experience at Night and Day Emergency Dentist in Leicester. Rami at the front desk was welcoming and made everything easy from the start. Heba and Dr. Landa were both amazing. So... See more

Rated 5 out of 5 stars

Appointment at the Middlesbrough dentist absolutely fabulous so quick tooth out in 20 minutes. It is expensive though but well worth the money

Rated 5 out of 5 stars

Had a fantastic experience here. Well done to the whole team, everyone is really friendly and supportive. They ensure the environment is comfortable for you. I walked in with a lot of nerves and left... See more

Rated 1 out of 5 stars

The dentist I saw was good and professional. However the business prays on people in an emergency £390 to remove a tooth and £490 to start a root canal and my own dentist to finish it off. Thankfully... See more

Rated 1 out of 5 stars

Absolutely outrageous pricing. They take advantage of the fact that you’re in an emergency situation and use that as an excuse to charge completely unreasonable fees. The costs are astronomical, and... See more


Company details

  1. Emergency Dental Service
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dentist
  6. Pediatric Dentist

Written by the company

Welcome to Night and Day Emergency Dentist – where we’re dedicated to providing you with exceptional dental care whenever you need it most. We understand that dental emergencies can happen at any time, and that’s why we’re here 24/7, offering accessible, immediate treatment for pain relief, urgent care for emergency situations. Whether it’s day or night, a weekend, or even a holiday, our team of experienced dentists is on call and ready to help you get back to feeling your best. At Night and Day Emergency Dentist, we prioritise your comfort, health, and peace of mind. Our state-of-the-art facilities are equipped with advanced technology, allowing us to quickly and accurately diagnose and treat a wide range of dental issues, from severe toothaches and broken teeth to infections and lost fillings. We believe that prompt, effective care should never be out of reach. Our compassionate team is committed to providing a welcoming, non-judgmental environment where you can feel supported and understood. We know that visiting the dentist, especially in an emergency, can be overwhelming, and we’re here to make it as smooth and stress-free as possible. From your first call to your treatment and follow-up care, we’re with you every step of the way. Trust Night and Day Emergency Dentist to be there when you need us most – any time, any day. Because we believe that you deserve relief and a healthy smile, 24/7.


Contact info

4.1

Great

TrustScore 4 out of 5

359 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Work experience

I completed my work experience here and the staff were lovely and really accommodating to me, answering any questions I had about any procedures I saw. I found they were really supportive and were provided excellent services to any patients in a professional manner.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

After suffering with wisdom tooth pain

After suffering with pain from my wisdom tooth growing in on an angle, and having been messed around for all most 2 years through other dental practices, I thought I’d try night and day. I turned up for a consultation and was greeted by Jack the receptionist who handled all paper work smoothly and was told by Dr Karrar he and nurse Rachel could complete the surgery the same day, I was absolutely over the moon to have everything go so plain and simply from start to finish, no messing around, in and out and now healing up nicely. Thank you for your help I will defiantly Be back for my dental needs and would highly recommend anyone else in pain to give these a ring they will sort your needs out straight away

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing!

I had two teeth extracted at their Aigburth branch, £750 for this and xray. I still had pain around the tooth I originally attended with afterwards. I emailed several times. There is no phone other than a mobile which cut off. I spent nearly week in unbearable pain before being saved by the fantastic MyDentist in Wavertree. I had dry socket syndrome, a known side effect of extraction, a swollen face, and once they had my money I got NO HELP from 24/7 at all, not even the courtesy of a response.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Contacted this company as was in severe…

Contacted this company as was in severe toothache got me in same day ehich was very happy about
On arrival the receptionist was very polite and good customer service after 5 ninutes the dentist called me which was dr shezad he was very polite took x rays told me everything and explained everything real good and i was real happy with there service
Would high reccomend this dentist will 100% book again

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Dentist work and friendly staff

Was very concerned about a chipped front tooth, visited the dental practice with the intention of only getting an assessment, however ended up getting the tooth fully repaired as well. Quick, easy and friendly staff made this an enjoyable expereince

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend enough

I was in desperate need for a tooth extraction with unbearable pain. Night & day Leicester got me in as soon as I could get there from Nuneaton. Ahmed explained everything so well and clearly. Did thorough tests and put me at ease. Along with Sahur they extracted the tooth in no time and put me out of pain immediately. Ahmed gave me clear aftercare instructions. I cannot recommend highly enough. Thank you both

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had a great experience completing my work experience at this dental practice. The whole team was extremely welcoming, professional, and happy to explain procedures and answer questions. I gained a really valuable insight into dentistry and how the practice works day to day. Thank you to everyone for making it such a positive experience.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Well worth the money …

Been today & really pleased with results. The girls there were fab & the dentist was brilliant. Obviously private prices but my dentist for an emergency was 4wks! I also really dont think my dentist ( nhs ) would have done what the private one here did. He saved & rebuilt my tooth which had a huge fracture. Great result too. They also do payment plans if needed.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Tooth pain gone after 3 weeks

Tooth pain for 3 weeks as my nhs dentist booked me in for extraction with specialist. Got so bad rang night and day at 11pm on 29th. 2 hours later tooth out and pain gone. Particular thanks to exceptional dentist Dr Zain Salim. No pain and fast extraction even though my dentist said too difficult for him to do. Nurse in attendance very pleasant, professional and really put me at ease. Would recommend them without hesitation.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience!!!!

I had a great experience with Ali and Rajey (sorry for misspelling). I was seen in matter of minutes and was talked through the whole process thoroughly. I broke my front tooth and was very scared and embarrassed, but Ali made me feel safe and did an amazing job! I'm so happy with his work I think I found a new dentist. If anyone has an emergency please visit, I recommend to everyone!

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Dr Neim in shining armour

I went in with the same issue three times, and every dentist I saw kept saying it was fine. They would clean it, prescribe antibiotics, and hope it would go away. When I saw Dr. Neim for the first time, he immediately told me to stop wasting my money and get the tooth removed. My wisdom tooth was the real cause of the inflamed gum. The procedure took over an hour and a half, but he did it and inshallah, I won’t face this problem again.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

I made an appointment as I was in pain

I made an appointment as I was in pain i am a nervous person at a dentist, but was made to feel at ease from the minute I walked in the door, Kelly was the receptionist and she was lovely had a nice friendly chat, the dentist was Dr Raza and the nurse was Amanda wow what an experience, Dr Raza was very good new that I was nervous and sat and explained everything to me, Amanda was so reassuring all the way through i needed to have my tooth out that was causing the problem and all I can say is the whole team was amazing thank you so much .

13 December 2025
Unprompted review
Rated 5 out of 5 stars

The staff was friendly and the dentist…

The staff was friendly and the dentist was brilliant everything explaining to detail I had 2 teeth taken out I never felt a thing really great experience would recommend to everyone

10 December 2025
Unprompted review
Rated 4 out of 5 stars

This was my first visit as I had an…

This was my first visit as I had an emergency. The dentist listened and spoke clearly to what treatments would be best for me. I was not pressured in any way. I left the premises happy and reassured. I would come back in the future.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Can't be faulted


OK firstly what's happened to NHS dentists, Secondly the NHS needs to look at private dentistry Night & Day Emergency dentists for a example of excellent dental treatment and care.
My wife visited our NHS dentist to be told she needed a tooth extraction which they could not remove in house, so she was referred to another dental surgery with a waiting list into January, this is now the beginning of December.
We decided to go private and chose Night & Day in Leeds, once you recover from the cost you can see why it's excellent value for money (not often that can be said). It was same day booking in, same day consultation, same day removal of the tooth, all three stages were excellently executed the dentist went above and beyond and put my wife at ease throughout all stages she rated the experience as 5 star. Also a nice touch the following day texting to see if she was OK.
Would we recommend Night & Day emergency dentist most certainly.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Shocking Prices - AVOID

Absolutely outrageous pricing. They take advantage of the fact that you’re in an emergency situation and use that as an excuse to charge completely unreasonable fees. The costs are astronomical, and you have no choice in the moment.

I strongly recommend avoiding this service and instead arranging a private appointment with a regular dentist if possible. Do not let desperation force you into paying these exploitative prices.

25 July 2025
Unprompted review

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