Night & Day Emergency Dentist Reviews 359

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, kindness, and ability to put patients at ease, even during emergency situations. Many highlight the clear explanations provided by dentists and nurses, making the process less daunting. People also appreciate the friendly and welcoming atmosphere created by the entire team, including receptionists. However, some customers expressed dissatisfaction with the service and booking process, noting long wait times despite having appointments and a lack of communication regarding delays. There were also concerns about pricing, with some reviewers feeling that the costs were excessive and that pricing during urgent care was a concern. A few individuals also reported issues with follow-up care and conflicting information regarding treatment plans.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as professional, kind, and... See more

Service

People report ambiguous experiences with service. Many customers praise the quick and professional treatment,... See more

Price

Users describe ambiguous interactions with price. Many reviewers express dissatisfaction, citing outrageous... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the helpfulness and... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. While many customers found it easy to book... See more

Based on these reviews

Rated 5 out of 5 stars

Tooth pain for 3 weeks as my nhs dentist booked me in for extraction with specialist. Got so bad rang night and day at 11pm on 29th. 2 hours later tooth out and pain gone. Particular thanks to excepti... See more

Rated 5 out of 5 stars

I had a really positive experience here. I managed to get a same-day appointment for severe wisdom tooth pain, which was such a relief. Ella, the nurse, was incredibly kind and instantly put me at eas... See more

Rated 5 out of 5 stars

(Manchester practice) I'm a very nervous patient and struggling with dental visits, but the receptionist really set the tone, she was friendly, cheerful and helpful. The dentist I saw was brilliant... See more

Rated 5 out of 5 stars

Contacted this company as was in severe toothache got me in same day ehich was very happy about On arrival the receptionist was very polite and good customer service after 5 ninutes the dentist call... See more

Rated 1 out of 5 stars

Went to night and day dentist in Bristol knowing I needed an extraction after paying the £50 consultation fee was told that the extraction fee would be £395 despite the web site saying extractions wer... See more

Rated 1 out of 5 stars

I had two teeth extracted at their Aigburth branch, £750 for this and xray. I still had pain around the tooth I originally attended with afterwards. I emailed several times. There is no phone other... See more

Rated 1 out of 5 stars

I was given no option other than to have two teeth removed, for £1200. I declined and visited my NHS dentist two days later (I collapsed the day after, so was in A and E), who prescribed antibiotics... See more

Rated 5 out of 5 stars

I had infected gum tissue which was getting worse and had need of emergency treatment. Being a Sunday this is not always easy to get. Booking online was very easy to do. The premises (Preston) are cle... See more

Rated 5 out of 5 stars

Abid (Dentist) and Gina (Nurse) saw my mum for emergency treatment. She's a nervous patient when it comes to dentists so they were very friendly and accommodating. They explained what had happen... See more

Rated 5 out of 5 stars

This is my second visit to Night & Day Emergency Dentist, and even though it’s not local to me, I wouldn’t go anywhere else so that’s how much I trust them! This time I saw Abuzar, who was fantastic... See more

Rated 5 out of 5 stars

Abid (Dentist) and Gina (Nurse) saw my mum for emergency treatment. She's a nervous patient when it comes to dentists so they were very friendly and accommodating. They explained what had happen... See more

Rated 1 out of 5 stars

Really pathetic. Contacted them on what’s app , purely as my girlfriend needed an X ray for treatment overseas . What we got were two tiny x rays which were useless and that was after 6 hours... See more

Rated 5 out of 5 stars

What a fantastic experience. As someone with a fear of dentists, the staff there put me at ease straight away and were so friendly. I went in with severe toothache after a different dentist had put in... See more

Rated 5 out of 5 stars

Very clean and professional made me feel at ease as soon as I walked in. Jess on reception straight to the point and very easy to talk to. Dentist Dr Sulaiman was again straight to the point no b... See more

Rated 1 out of 5 stars

I booked an emergency dental appointment for 8:30pm at the Preston branch, I payed my booking fee of £50 and received confirmation for the date and time of the appointment. When I showed up, the dent... See more

Rated 5 out of 5 stars

Brilliant. Dr Nisar and Mariam are great. The atmosphere is so relaxed and he provides helpful, honest advice on treatment. Had a route canal and stain removal in the last 3 months. Wouldn’t go... See more

Rated 5 out of 5 stars

Went to the Birmingham clinic Saturday evening as no dentist near me were open and was in a lot of pain. The whole team were brilliant - receptionist Iqram, dentist Dr Haq, and dental nurse Afia. A f... See more

Rated 5 out of 5 stars

HAD THE WORST NIGHT OF PAIN , EXPOSED NERVE AND CRACKED TOOTH, MY DENTIST SAID TWO WEEKS FOR APPOINTMENT.NOT GOOD ENOUGH, RANG NIGHT AND DAY IN NEWCASTLE, THE BEST DENTIST EVER, SAW ME WITHIN TWO HOUR... See more

Rated 5 out of 5 stars

Simple to book appointment online. Was seen within an hour. Reception was friendly and welcoming and environment was clean. Dentist Abz was professional and understanding and took his time. Nurse Tina... See more

Rated 5 out of 5 stars

Was very concerned about a chipped front tooth, visited the dental practice with the intention of only getting an assessment, however ended up getting the tooth fully repaired as well. Quick, easy and... See more

Rated 5 out of 5 stars

I was in desperate need for a tooth extraction with unbearable pain. Night & day Leicester got me in as soon as I could get there from Nuneaton. Ahmed explained everything so well and clearly. Did tho... See more

Rated 5 out of 5 stars

Very efficient and a welcoming atmosphere. The dentist Hamza and the dental nurse Ella were both very professional and helpful, was in pain and needed a tooth taking out, was put at ease and talked th... See more

Rated 5 out of 5 stars

Many thanks to Night and Day, and specifically Adam for seeing me yesterday a) on short notice and b) at 9pm. I was having a dental emergency, and had been messed around by 111. But managed to get an... See more

Rated 5 out of 5 stars

After seeking NHS emergency dental care 2 weeks ago to have an assessment only & re-booked for in 5 weeks time for treatment (despite being pregnant and not able to take anti-inflammatories) I couldn’... See more

Rated 5 out of 5 stars

I had a great experience with Ali and Rajey (sorry for misspelling). I was seen in matter of minutes and was talked through the whole process thoroughly. I broke my front tooth and was very scared and... See more

Rated 5 out of 5 stars

I had a broken tooth accompanied by severe pain and bleeding. Dr. Raza and Dr. Hamza handled my case with exceptional precision and care, ensuring that the entire treatment process was pain-free — som... See more

Rated 5 out of 5 stars

I was on a work assignment in Leicester when I suddenly developed a severe toothache. I found Night & Day Emergency Dentist online and gave them a call. The person on the phone was extremely helpf... See more

Rated 2 out of 5 stars

Booked an appointment, arrived at the required time. Waited over 90 minutes to be seen. No apology given during that wait. Needed a tooth out. Given numbing injection. Paid £500 for the privilege.... See more

Rated 5 out of 5 stars

I had an emergency appointment here for a tooth that was causing me a great deal of pain. Another dentist had told me they couldn’t resolve the issue and had referred me to a specialist. This was mont... See more

Rated 1 out of 5 stars

Please approach with caution. Explained I had had a tooth ache and was taking a course of antibiotics, booked appointment in brislington and saw the dentist, was quoted 395 for a deep clean and debri... See more

Rated 5 out of 5 stars

I went in with the same issue three times, and every dentist I saw kept saying it was fine. They would clean it, prescribe antibiotics, and hope it would go away. When I saw Dr. Neim for the first tim... See more

Rated 5 out of 5 stars

The dentist Adam and nurse Tina were fantastic. The receptionist as well was pleasant and explained their treatment plan fully and was patient whilst I made up my mind. They made me feel safe, w... See more

Rated 5 out of 5 stars

I visited Night and Day Emergency Dentist on a Friday evening with severe tooth pain. During the consultation, it turned out the pain was caused by a wisdom tooth that needed to be removed. I wa... See more

Rated 1 out of 5 stars

Scammers. ACOID £50 for a two minute consultation then wanted to charge £300 for a tooth extraction. Or.... £265 for a clean up and a course of antibiotics or £75 for a prescription of antibiotic... See more

Rated 5 out of 5 stars

I think this dentist is very good and I would recommend them to people. Very helpful with all my appointments and also I have anxiety and mental health problems and this dentist took care of everythin... See more

Rated 1 out of 5 stars

I visited after suffering severe tooth pain from an infection over the weekend. I called at 9 and was told I could be seen at 9:30, but ended up waiting over two hours in pain with little communicatio... See more

Rated 5 out of 5 stars

Wow is all I can say-I had horrendous toothache from a rct by my own dentist and came here on a Friday night and the whole experience was incredible. I was crying when I walked in and walked out smil... See more

Rated 5 out of 5 stars

Had a cracked tooth for around 2 months and caused pain daily. Getting an appointment with same day treatment is hard to find nowadays but that’s just what night and day dentist offer. Phoned at 14:00... See more

Rated 5 out of 5 stars

Just had a fantastic experience with Dr. Umar and his team. He was professional and reassuring throughout. Nurse Emma was kind and attentive, and Iman at reception was incredibly charming and polite.... See more

Rated 5 out of 5 stars

Came with my adult son who suffers with ADHD & ASD. Dr Nisar was AMAZING 🤩 he was so good with my son kept him calm, spoke to him and told him exactly what he was doing throughout the whole tooth e... See more

Rated 5 out of 5 stars

The dentist, receptionist and nurse were all amazing and so welcoming. This was my first time having any type of dental procedure done and the dentist Asam made me feel very relaxed and comfortable. I... See more

Rated 5 out of 5 stars

Was seen too within 5 minutes of coming in, dentists are extremely friendly and explained all options available. He went into detail about the procedure and was provided treatment straight away. 10/10... See more

Rated 1 out of 5 stars

Even with pre-booked appointments, I have repeatedly waited around two to three hours. No respect for patient's time . Mostly happens on Tuesdays @ Leeds

Rated 5 out of 5 stars

Dr Caroline is special and top dentist at Leicester night & day! Rami very good and Aisha very friendly. Excellent communication and good for nervous patients. Highly recommend!

Rated 5 out of 5 stars

Had a really good experience at Night and Day Emergency Dentist in Leicester. Rami at the front desk was welcoming and made everything easy from the start. Heba and Dr. Landa were both amazing. So... See more

Rated 5 out of 5 stars

Appointment at the Middlesbrough dentist absolutely fabulous so quick tooth out in 20 minutes. It is expensive though but well worth the money

Rated 5 out of 5 stars

Had a fantastic experience here. Well done to the whole team, everyone is really friendly and supportive. They ensure the environment is comfortable for you. I walked in with a lot of nerves and left... See more

Rated 1 out of 5 stars

The dentist I saw was good and professional. However the business prays on people in an emergency £390 to remove a tooth and £490 to start a root canal and my own dentist to finish it off. Thankfully... See more

Rated 1 out of 5 stars

Absolutely outrageous pricing. They take advantage of the fact that you’re in an emergency situation and use that as an excuse to charge completely unreasonable fees. The costs are astronomical, and... See more


Company details

  1. Emergency Dental Service
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dentist
  6. Pediatric Dentist

Written by the company

Welcome to Night and Day Emergency Dentist – where we’re dedicated to providing you with exceptional dental care whenever you need it most. We understand that dental emergencies can happen at any time, and that’s why we’re here 24/7, offering accessible, immediate treatment for pain relief, urgent care for emergency situations. Whether it’s day or night, a weekend, or even a holiday, our team of experienced dentists is on call and ready to help you get back to feeling your best. At Night and Day Emergency Dentist, we prioritise your comfort, health, and peace of mind. Our state-of-the-art facilities are equipped with advanced technology, allowing us to quickly and accurately diagnose and treat a wide range of dental issues, from severe toothaches and broken teeth to infections and lost fillings. We believe that prompt, effective care should never be out of reach. Our compassionate team is committed to providing a welcoming, non-judgmental environment where you can feel supported and understood. We know that visiting the dentist, especially in an emergency, can be overwhelming, and we’re here to make it as smooth and stress-free as possible. From your first call to your treatment and follow-up care, we’re with you every step of the way. Trust Night and Day Emergency Dentist to be there when you need us most – any time, any day. Because we believe that you deserve relief and a healthy smile, 24/7.


Contact info

4.1

Great

TrustScore 4 out of 5

359 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Please approach with caution.

Please approach with caution.
Explained I had had a tooth ache and was taking a course of antibiotics, booked appointment in brislington and saw the dentist, was quoted 395 for a deep clean and debris removal and 260 to file off a filling to a smooth surface. I refused the treatment considering this to be an outrageous fee. 4 days later, after using a corsodyl mouth wash and a Colgate toothpaste for sensitive teeth I am now pain free. I am thoroughly disappointed that a professional taking care of the vunerable public in serious amounts of pain are able to charge these fees without challenge. The x ray machine produces poor quality definition, to not give an informed view of what is going on in your mouth. Please look elsewhere to get professional advice and treatment, you get drawn in by a cheap £50 booking and they charge double if not treble the going rate of a dentist in clifton. I do not usually write reviews, but in this instance I feel the public deserve to know. And the dentist managed to burn my tongue with a cold ice spray whilst testing my tooth. Book elsewhere

6 September 2025
Unprompted review
Rated 1 out of 5 stars

RIP OFF

Unprofessional, rude & greedy company! Went in with chipped front tooth (composite bonding)
The repair was DREADFUL! Wrong shade, not smooth, you can see & feel the ridge in the middle of the tooth. When I called to be seen to repair this they were rude, not helpful & again unprofessional. Asked me to send over details which I asked to do over the phone which apparently wasn't an option to then calling me back & asking for those details over the phone. Embarrassing. However this wasn't the worst of it, when asked to come in to have my tooth they RUINED fixed they said I would need to pay not only the consultation fee but also for the procedure all over again! LAUGHABLE GREED! I was told I had a 4wk window to from original appointment to get this fixed yet when I called up 3 months later & spoke to someone at that practice they confirmed over the phone I wouldn't need to pay for their mistakes. Sadly I couldn't make that appointment as I feel ill. But as a warning to future clients of these people I highly NOT RECOMMEND them. They will do a poor job & not take accountability for it & also try & CHARGE you AGAIN to FIX what they messed up in the first place. Go ANYWHERE else.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Wow is all I can say-incredible dentist

Wow is all I can say-I had horrendous toothache from a rct by my own dentist and came here on a Friday night and the whole experience was incredible. I was crying when I walked in and walked out smiling! Will never forget how much you helped me and will always highly recommend.
Dr Adz was so kind and patient and told me every step of the way what he was going to do-he was so gentle-his nurse fakhra was so nice and calming too I really appreciate your help! The lovely girl at reception was so friendly and helpful too! Honestly 11/10 for me! I thank you all so much 🩷

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

The dentist and the nurse were very friendly and explained everything clearly.

I was put at ease immediately and the complete job was done in 30 minutes start to finish.
I highly recommend it's just a shame they don't take regular patients.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I think this dentist is very good and I…

I think this dentist is very good and I would recommend them to people. Very helpful with all my appointments and also I have anxiety and mental health problems and this dentist took care of everything for me so I wasn’t anxious about the treatment or attending appointments. I would rate them 10/10 for good services and professional at all times😊

13 September 2025
Unprompted review
Rated 5 out of 5 stars

The dentist Adam and nurse Tina were…

The dentist Adam and nurse Tina were fantastic. The receptionist as well was pleasant and explained their treatment plan fully and was patient whilst I made up my mind.

They made me feel safe, welcomed and relaxed. The dentist explained clearly what he was going to do and when and both him and the nurse were very professional and friendly. It was also very thorough from the consultation and xray right through to my teeth being cleaned and getting a filling. I would highly recommend this dentist.

It was the most painfree and relaxed I've ever felt at the dentist and I have visited a few across the years. Absolutely worth the price!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Im so scared about dentists…

Im so scared about dentists and haven’t been for 15 years. Due to the pain I was in, I didn’t really have a lot of choice but to attend the emergency practice. Caroline & Naima were absolutely brilliant. They kept me calm, talked me through every step and encouraged throughout the whole thing. Thank you so much.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

We Went to N&D for an emergency…

We Went to N&D for an emergency procedure for my husband (tooth out) their website said extractions from £200)on Saturday afternoon, Booked the appointment, Sat morning for £50.00, When we got there he was seen quickly, i sat in the waiting room right by the treatment room door, he had an Xray which wasnt costed, ( they opened the door to both stand outside ) then he was told he was in danger of his jaw collapsing so needed bone graft... declined, was told he needed a denture, declined, total cost £565.00, the procedure was the worst of his entire life, they gave him about 3 anesthetic jabs around the tooth, went out to wait for it to work, another guy went in(Kevin), he came back out 10 minutes later looking like ghost which didnt fill him with confidence, When he sat in the chair said immediately he felt something wasnt right, as he could still feel the tooth and the Dentist starting trying to claw it out with some kind of spoon like lever, he said he started writhing about and they gave more jabs about 4, then rather than leave it a few mins to work, the Dentist went straight in with the clamps and started yanking away, the pain was excruciating (he had a tooth out a few months prior which was painless so knew what it should be like) It was a horrendous experience and the worst pain he had ever had, he has kept getting flashbacks which makes him shudder, the dentist said the anestheic didnt work because the tooth was so badly infected, but didnt have any antibiotics offered and there is no infection now in the tooth ?? Interestingly once he got out of the room, the guy who was before him who wasnt allowed to go home for 20mins( due to his shocked state!), said he had the same sales pitch for bone graft and dentures as well, NEVER USE THESE AGAIN. RIP OFF and are using LOW Grade or watered down Anesthetic and lying about your conditions whilst you are venerable and in pain, APPALLING

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Great dentist

The dentist, receptionist and nurse were all amazing and so welcoming. This was my first time having any type of dental procedure done and the dentist Asam made me feel very relaxed and comfortable. I was in and out in under an hour.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Very clean and professional made me…

Very clean and professional made me feel at ease as soon as I walked in. Jess on reception straight to the point and very easy to talk to. Dentist Dr Sulaiman was again straight to the point no beating around the bush. I loved the relaxing atmosphere just down to earth people nurse Britney was funny and down to earth again couldnt fault them. Dr Sulaiman took his time on building my tooth back (looks better than original) I can't wait to come back and get my full treatment 😀

Treatment composite bonding filling (almost full tooth)

Thank you so much
(Middlesbrough branch)

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I am petrified of going to the dentist…

I am petrified of going to the dentist and had to have emergency procedures done Zain was so patient with me talked me through step by step what he was about to do and gave me time to take it all in and made me relax he was absolutely amazing he’s restored my faith in going to the dentist and would recommend anyone who is frightened to visit him I’m pain free thank you dr Zain your the best

31 August 2025
Unprompted review
Rated 5 out of 5 stars

So relieved I found this company

I had infected gum tissue which was getting worse and had need of emergency treatment. Being a Sunday this is not always easy to get. Booking online was very easy to do. The premises (Preston) are clean, bright and calm. Although the dentist was 20 minutes late this is understandable as each patient has different requirements. The dentist was friendly, calm and very knowledgeable. He took time to do a very thorough examination and took an X-ray. Then asked lots of questions and explained what he felt the issue was and also further treatment if needed. He even recommended an specialist near where I lived. I cannot recommend this company enough.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience here. I managed to get a same-day appointment for severe wisdom tooth pain, which was such a relief. Ella, the nurse, was incredibly kind and instantly put me at ease, and Dr Hamza was excellent – very knowledgeable and professional, explaining everything clearly and making the whole process much less daunting. I felt I was in very safe hands with them both. Would highly recommend!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient and a welcoming…

Very efficient and a welcoming atmosphere. The dentist Hamza and the dental nurse Ella were both very professional and helpful, was in pain and needed a tooth taking out, was put at ease and talked through my options. Would recommend as an out of hours service in Preston.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolute unprofessional scammers.

Please do not use. They take advantage of those vulnerable and in pain. Charge 700% more than any other practice, yet provide completely substandard service.
Absolutely disgraceful unprofessional behaviour and conversations between dentist and staff at Penwortham. I will be reporting to the appropriate body and encourage the other user here with similar experience to do the same.

24 August 2025
Unprompted review

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