W&T Nettleton Reviews 

310
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable during their visits and product selections. Consumers note that team members provide detailed advice and useful recommendations without applying any pressure or hard sell tactics. People appreciate the wide range of quality products available in the showroom, including comfortable sofas, adjustable beds, and beautiful carpets. Shoppers also highlight the smooth and efficient service provided from the initial browsing experience all the way through to final delivery. Many reviewers emphasize that visiting the store is always a pleasure, noting that staff members go above and beyond to ensure complete satisfaction.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during their visits.... See more

Product

Customers consistently note positive experiences with product, highlighting the wide selection of quality... See more

Service

Customers expressed absolute satisfaction regarding the service, frequently highlighting the helpful, polite,... See more

User experience

Clients share positive opinions on user experience, highlighting how staff members provide helpful product... See more

Customer service

Users describe positive interactions with customer service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received exceptional service from Symone whilst purchasing a three piece with sofas and chair. We spent quite a long time with her before confirming our purchase. The service was helpful whilst pro... See more

Rated 5 out of 5 stars

We have been customers for many years, just had our third suite delivered. First class from beginning to end. Sales persons always helpful and knowledgeable. Storage until the suite was needed,... See more

Rated 5 out of 5 stars

Having read the excellent reviews about this company we decided to visit yesterday. Andy was extremely helpful, knowledgeable and patient. He left us to browse which was exactly what we wanted and whe... See more

Rated 5 out of 5 stars

Fantastic experience, all thanks to Paul. He was very friendly and knowledgeable, gave us lots of useful advice to find the ideal items, never pushy and always on our side. We purchased some clearance... See more


Company details

Written by the company

Our W&T Nettleton store is one of the longest standing stores, still showcasing some of the building's original features. Inside the W&T Nettleton store you will find a wonderful collection of fine furniture displayed across two levels including some of the most the iconic furniture brands such as G Plan, Ercol, Duresta and many more. There is also a large bed and bedroom showroom and we are proud to offer all our customers great quality products at fantastic prices.

Free Local Delivery

Written by the company

Within 50 Miles of our store
Free local delivery on furniture within 50 miles of the store within the mainland uk. Excluding Rugs, lighting and accessories. Please ask for details.

Contact info

5.0

Excellent

TrustScore 5 out of 5

310 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(310)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Danny was really helpful when we came into the store (on both occasions, and offered advice and gave us the space to try out the mattresses). I’d not hesitate in recommending the store to others. I just can’t wait for our new mattress to arrive now and get a good nights sleep!!

30 August 2026
Unprompted review
Rated 5 out of 5 stars

We have had such a seamless experience…

We have had such a seamless experience in store whilst moodboarding our recent Reno. Symone did not rush or pressure us, but even allowed us to take fabric swatches home to see it in the true light of our home and make important decisions in the time deserved. We went back time and time again over several weeks and each time were supported by symone (will have to have you round for a coffee so you can see all our beautiful choices in situ!!) thanks nettletons for such 5* service still with a local, family feel. We’ll be back!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Nettletons, a great place to shop

Danny is one of those now rare salesmen; knowledgable of the 'product' he was selling, polite, helpful with his advice and showing time for ourselves as the customer. We have used Nettletons over the years and would recommend them.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

First visit to the showroom of this…

First visit to the showroom of this family business.
Welcomed by Symone who advised us of the layout of the showroom and if we required any help or information to let her know.
Plenty of choice and well laid out.
Symone demonstrated the suite we were interested in and showed us the different colour options available.
Price matched on quote from elsewhere and also a voucher to use towards the cost as we were new customers.
Friendly, well informed staff and would definitely recommend.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

New bed and mattress

We wanted a new bed frame and mattress. Danny was extremely helpful and informative. On his advice, we bought a bed frame that we hadn't previously considered. Danny was very helpful in detailing the different types of mattresses and helped us to buy the one that best suited us.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Absolutely fantastic service from Danny. We went in looking for a new bed and Danny couldn’t have been more helpful. He was incredibly knowledgeable and took the time to understand our needs and sleeping positions, making great recommendations without ever being pushy. He gave us plenty of time to try different mattresses and was so patient while we made our decision. It was a genuinely enjoyable experience from start to finish. Excellent customer service — thank you, Danny! Highly recommended!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I got a really lovely…

My husband and I got a really lovely couch from them at a very discounted price. The staff were all very helpful and friendly. Even the manager came to talk to us in person which I thought was just peak customer service. They also gave us massive discount on a couch we wanted but could not afford the displayed price saying they love to help young couples starting out.
We will definitely be back for more furniture. They also offer free delivery which was convenient

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Wish I had known about this store earlier

Having spent several days looking in a variety of sofa stores. Accidentally found this store via Google maps and made our purchase. Lots of choice, range of prices, Staff friendly and knowledgable but not pushy. Thankyou to Symone for helping us consider our choices and make our final, happy decision.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Another purchase delivered superb service

Another purchase delivered . Thank you Danny for helping us decide on the new bed . The service Danny provided was superb we tried the beds to ensure we could feel the difference and the new bed is amazing . We were kept updated and the the bed was here with in two weeks . Always come back to Nettletons as staff so welcoming and helpful . Thank you Danny.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, knowledgeable staff

Whilst we are awaiting delivery of our 2 new chairs we would like to take time to praise Julie Mortimer at Nettletons for showing us a wide range of products, colours and different finishing's. The whole experience was very easy and a pleasure to do business (yet again over many years) with this very well established local company.
Thomas & Heidi

2 August 2026
Unprompted review
Rated 5 out of 5 stars

A good experience

Experience very customer friendly and efficient - product information, pricing, and delivery information clearly and comprehensively given.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Symone was very helpful. I have purchased furniture from this company before and no problems at all. They are not pushy they leave you to look round at your own leisure paul and Symone asked if we wanted tea or coffee while looking round and the manager thanked us before leaving. If I need anymore furniture I will definitely be going back to Nettletons

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Great job by Simone

Simone has done a great job on advising and helping me to pick various items of furniture - sofa, bed and other items. Highly recommended.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

New Bed

We have just ordered another new bed from WT Nettleton and once again we received excellent service. Danny was brilliant and let us try loads of different mattresses and answered all our questions even staying after closing time to help us make the right choice.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Always a positive experience at Nettletons

We visited Nettletons to purchase a new sofa and chair
The whole experience was totally positive from start to finish
Julie our Sales assistant could not have been more helpful, nothing was too much for her & such a lovely person to deal with
Julie gave us all the information we needed & was so thorough
So pleased with our purchase
Always our first stop for sofas etc
5 star company

19 July 2026
Unprompted review
Rated 5 out of 5 stars

New Mattress

Today we where helped by Danny from the start felt very at ease he answered all the questions we had for him regarding the product we wanted to purchase in the end we got the Mattress that we required will definitely use this company again Danny was very professional and very knowledgeable about the product.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Choosing a new sofa

Choosing a new sofa, we were invited to sit a while to feel which was the most comfortable. Paul Bromley our salesman was extremely helpful, getting us a swatch, and never pushing us, it was a good experience with a lot of choice of quality sofas to look at, we tried them all!! But found exactly what we wanted in the perfect colour

18 July 2026
Unprompted review
Rated 4 out of 5 stars

Great experience from start to finish…

Great experience from start to finish Danny was very polite throughout the whole process our Hypnos mattress just ten years old and in need of replacement we came with the intention of purchasing the same mattress but Nettletons also stock mill brook a make we’ve had in the past Danny gave us a complete detailed description 5000 springs Hampshire wool filling very comfortable so we ordered the milbrook mattress based on a experience in the past Nettletons still have good family values and a very good reputation I wouldn’t hesitate to recommend Nettletons and Danny not once did we feel pressured thanks again

4 July 2026
Unprompted review

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