This pension is good far better than not invest at all. Investment strategy is diversified globally not just shares. Overall, the compounding has been good. However, the biggest complaint is t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy transaction with Nest, they transferred my other pension with no problem at all. When I needed to talk to someone they cleared up my questions straight away with no hesitation. I can do no... See more
Company replied
All done on line with Nest Pensions. Very straight forward easy questions as long as you have all the necessary information at hand it doesn't take long. It's a great feeling when you're in control of... See more
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I absolutely love Nest Pensions. My pension has consistently performed very well over the last 9 years, since I signed up. The web site is excellent and easy to navigate which is a huge plus too. I’ve... See more
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Company details
Written by the company
Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.
Contact info
United Kingdom
- nestpensions.org.uk
4.1
Great
16K reviews
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Please Fix Monthly DIrect Debit / Standing Order
Online interface for one off payments via website works well, but direct debit /standing order is still not functioning
25 March 2026
Reply from Nest Pensions
Hi Lawrence. We appreciate your feedback regarding the direct debit/standing order functionality. We've passed the information to over support team and they will contact you at earliest and help you resolve the issue with Direct Debit setup. Thanks, OZ
Easy to add money to your pension pot
Easy to add money to your pension pot. I paid a one off lump sum. No issues at all.
1 October 2025
Reply from Nest Pensions
Hi Lesley. We're so glad to hear adding to your pension was easy and without issues. Thank you for your feedback. Thanks, OZ
Trust
I started contributing smaller amounts and when they earned my trust, I increased the amount
28 May 2026
Reply from Nest Pensions
Hi Alina. We're so glad Nest earned your trust and appreciate your continued contributions. Thank you for your positive feedback. Thanks, OZ
Easy to use
Easy to log into once my employer changed our provider to Nest. Very easy to transfer other pensions in, and to make regular contributions.
Clear information.
28 May 2026
Reply from Nest Pensions
Hi Mrs Withers. We truly appreciate you sharing your positive experience with us. We are so pleased to hear that you found the Nest process easy and the information clear. Thanks, OZ
Reply from Nest Pensions
Hi William. Thank you for your positive feedback. Thanks, OZ
Reply from Nest Pensions
Hi Claudia. We're so glad you enjoyed your experience. Thank you for your wonderful feedback. Thanks, OZ
Reply from Nest Pensions
Hi Donna. Thank you for appreciating Nest services. Thanks, OZ
The top up registration was very simple…
The top up registration was very simple and easy. No bank complications.
28 May 2026
Reply from Nest Pensions
Hi Claire. We're glad your top-up registration was simple and easy, without complications. Thank you for your feedback. Thanks, OZ
I am still waiting for nest to back to…
I am still waiting for nest to back to me about the on going case ,I put too much in my pension by mistake in February still not resolved!!!
25 February 2026
Reply from Nest Pensions
Hi Susan. We understand your frustration regarding the ongoing refund case. We are actively looking into this for you. Call back has been arranged for you to share latest update on the issue. Thanks, OZ
Pros and cons
I like that I can add to my pension pot whenever I can. I like that I can deposit any amount of money, there is no set amount.
I don't like that I can't set up Nest as a beneficiary from my bank account.
I don't like that I can't pay from my phone, I have to use my laptop.
A tax certificate for the previous tax year should be available as soon as the tax year ends. I had to request one, a month after the end of the tax year. I was told it would take at least 10 days to prepare. 13 days later it still hasn't arrived in my inbox.
On the website the dashboard information about contributions, is the total amount of contributions since the start of the account. I would like there to be another graphic (like the total one) of the current tax year.
28 May 2026
Reply from Nest Pensions
Hi Michelle. We appreciate you sharing your feedback regarding your experience. We are sorry to hear about the difficulties you encountered with mobile payments, and obtaining your tax certificate. We are also taking note of your suggestion for an improved dashboard display for current tax year contributions. Your insights are valuable as we continuously work to enhance our services. Thanks, OZ
Reply from Nest Pensions
Hi Terence. We're glad your transfer was so easy! We appreciate your kind words. thanks, OZ
Every now and then I get 3 messages…
Every now and then I get 3 messages that a code was requested to unlock my account, but not being me the one to request. So the next day I tried to log into my account and I couldn’t due to too many attempts, however I have not tried to access my account for quite a while. Then I was sent a code to enter so my account can be unlocked which did not work for the first 2 attempts. This has happened previously and I rang Nest and the situation was resolved.
22 May 2026
Reply from Nest Pensions
Hi Mrs Clipston. We appreciate you sharing your experience with us. It sounds like you've been through a frustrating time with the account access issues and unauthorized code requests. We are taking your feedback seriously and are looking into these security concerns to prevent future occurrences. We're glad to know that our customer service team has resolved the issue for you. Thanks, OZ
The most remarkable pension provider
It’s the most reliable and efficient pension provider I have dealt with. Additionally it’s transparent and always available to help its customers with accurate information and services support built on solid technology.
28 May 2026
Reply from Nest Pensions
Hi Patrick. We're so glad to hear you find our pension services reliable, efficient, and transparent. It's wonderful to know our support and technology meet your expectations. Thank you for your valuable feedback. Thanks, OZ
All aspects of the setup was handled…
All aspects of the setup was handled professionally
1 February 2026
Reply from Nest Pensions
Hi. We are happy to hear that you find setting up the pension was handled professionally. We appreciate your kind words. Thanks, OZ
Reply from Nest Pensions
Hi Ricardo. We appreciate you sharing your positive experience with us. We are happy to hear our site is easy to use. Thanks, OZ
Clear and user friendly site
25 May 2026
Reply from Nest Pensions
Hi Robert. We're so glad you found our site clear and easy to use. Thank you for your kind words. Thanks, OZ
I could not afford to put much in as I…
I could not afford to put much in as I do not earn a lot. So glad I did though.
28 May 2026
Reply from Nest Pensions
Hi Jennifer. We appreciate your feedback and are glad to know you're happy with your experience. Thanks, OZ
Reply from Nest Pensions
Hi Neil. We're glad you found Nest service easy and quick. Thanks, OZ
It's very easy to top up
It's very easy to top up my pension monthly on pay day by standing order, so I don't even miss it. It has helped the pot grow a surprising amount and well worth doing. I'm pleased with its growth with Nest.
28 May 2026
Reply from Nest Pensions
Hi Mrs C Fry. We're so glad to hear your pension is growing well with Nest. It's great that our system makes saving easy and rewarding for you. Thanks, OZ
It goes up nicely hopefully continues
28 May 2026
Reply from Nest Pensions
Hi Paul. We appreciate your feedback and are pleased to hear this. Thanks, OZ
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