The refilling rig is an absolutely essential accessory to the Hex dosing system. Save yourself hassle & get one.....simple loading when you're suffering is great, no fiddling about just put your medic... See more
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See what reviewers are saying
Great products that are both good in value and performance. The nectar hex is amazing, has all the premium features everybody wants. External battery, large chamber, quick ramp up time, durable. T... See more
Company replied
I got a nectar gold a while ago and they're really tidy discreet units for a reasonable price. UK based company which made everything a lot easier for me. Other overseas brands present extra logistic... See more
Company replied
Order sat for almost 6 months. No follow-up unless I emailed them several times. Kept giving vague answers to when it would eventually be fulfilled. Products are great, but fulfillment needs work.
Company replied
Company details
Written by the company
Nectar (Dry Herb Vaporizers) was founded with the sole purpose of providing the healthiest means of responsibly enjoying and utilising nature’s medicines through the use of hardware such as vaporizers, whilst completely avoiding the consumption of toxins and carcinogens. Nectar products are becoming increasingly popular and are setting themselves as a gold standard in product quality. Our dry herb vaporizers and rosin press products are made with high quality materials and offer empowering experiences for those looking for premium and discreet devices whilst avoiding the sometimes-unavoidable premium costs.
Contact info
Southgate Office Village, 286A Chase Road, N14 6HF, London, United Kingdom
- 020 7050 0737
- info@nectarmedicalvapes.com
- nectarmedicalvapes.com
4.3
Excellent
897 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I love the fact you can have a…
I love the fact you can have a conversation on WhatsApp if you’ve any issues, really excellent customer service always.
5 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Lee,
Thank you so much for your kind words! We're delighted to hear that you appreciate our customer service on WhatsApp. We strive to make it easy for our customers to reach out and have a conversation whenever they need assistance.
Your positive feedback is truly uplifting for our team. If you ever have more questions or if there's anything else we can help you with, feel free to drop us a message. We're here to make sure your experience with us remains excellent!
Thanks again for taking the time to share your thoughts. We value your support!
All the best,
Good job
Product of great quality,
exactly as it was described.
Very helpful and responsive help center.
6 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Yannis,
Thank you so much for your kind words! We're thrilled to hear that the product met your expectations in terms of quality and matched the description accurately. Our team works hard to ensure that our customers receive exactly what they're looking for.
It's especially rewarding to know that you found our customer service team helpful and responsive. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Thanks again for choosing our product. We appreciate your support and hope you continue to enjoy your purchase.
All the best,
Vape battery charger + powerbank
Ordered direct from Nectar and was quickly delivered. The batteries included are 2 x 3500mah. Well made charger, never realised it could be used as a power bank too - handy to keep spare vape batteries in but could also boost the charge of a mobile phone. Great product and great service.
18 November 2023
Unprompted review
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi there!
Thank you so much for taking the time to share your experience with the Nectar order. It's fantastic to hear that your purchase arrived swiftly, and you're pleased with the included batteries and charger. The dual functionality as a power bank sounds like a pleasant surprise—it's always great when a product exceeds expectations.
We're thrilled that you find it handy not just for your vape batteries but also as a backup power source for your mobile phone. It sounds like Nectar really delivered on both product quality and versatility.
We appreciate your kind words about our service as well. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. Happy vaping and charging!
All the best
After more than three weeks i‘m still waiting for the product
I still didn‘t get the ordered product (ordered october 22th). Its almost one month now (november 17th) and I left the country. I bought it for my holiday but that was before I learned that shipping will take forever
17 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Dear Anne,
We're truly sorry to hear about the delay in receiving your ordered product, and we apologize for any inconvenience this has caused. It's understandably frustrating, especially given your plans for the holiday.
We want to assure you that we empathize with your situation. Unfortunately, once the product is shipped, we have limited control over the delivery process. However, we are committed to resolving this for you. Kindly contact our dedicated support team via WhatsApp or email so we could further assist.
Once again, we apologize for the delay and any inconvenience it has caused. Thank you for bringing this to our attention, and we appreciate your patience.
Best regards
All round great experience
All round great experience. Quick delivery, quality products. Highly recommended 😊
7 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Dear Brad,
Thank you so much for the fantastic review! We're thrilled to hear that you had an all-round great experience with us—from the quick delivery to the quality of our products.
Your recommendation means the world to us, and we're grateful for your support. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
Thanks again for choosing us, and we look forward to serving you in the future!
All the best
Nectar Hex
I thought I'd give it a week or so, with frequent usage of the Nectar Hex, and my verdict is that unlike previous models, the focus on ease of use, and keeping clean is top notch. This feels like a top of the range product. I use my old packing tool, as I'd prefer to keep the new one clean, and extend needing to buy anything additional. I love the fast heat up time, and the vapour is as dense as the product you put in.. I love that you can still adjust the total time that the vape is on, and I'd say that if it were on any longer, more people would complain about the heat drawn to the mouthpiece, but I can't complain, it's like 200C in that little chamber!
As for Nectar as a company, they were very quick to respond to my query, and the delivery was surprisingly fast.
Very happy customer.
7 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Dear Micaiah,
Thank you for taking the time to share your thoughtful and detailed feedback! We're thrilled to hear that the Nectar Hex has left such a positive impression on you.
It's great to know that the focus on ease of use and cleanliness stood out to you, and we appreciate your preference for using your own packing tool to maintain the device's cleanliness. The fast heat-up time and the density of the vapor are certainly key features we're proud of, and we're glad you're enjoying them.
Your acknowledgment of our customer service and quick delivery means a lot to us. We strive to provide a seamless experience, and we're delighted that we could meet your expectations.
If you ever have more feedback or questions in the future, don't hesitate to reach out. We're here to help and ensure you continue to be a very happy customer!
All the best
Hi, The Hex is a Quality Product and received fast service.
Hi, I ordered the Hex and it arrived with in a few days. The Hex so far appears to be of good quality. works like it should. If anything were to happen to it I would order another. Thanks for a quality product and the fast service.
6 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Dear Troy,
Thank you for sharing your experience with us! We're thrilled to hear that your Nectar Hex vape arrived promptly and that you're satisfied with its quality and functionality.
Our team works hard to ensure fast and efficient service, so it's fantastic to know we hit the mark for you. Should you ever need a replacement or have any questions in the future, don't hesitate to reach out—we're here to help.
Thanks again for choosing our product and for taking the time to leave such a positive review. We appreciate your support!
All the best,
It’s absolutely next level
It’s absolutely next level. So sooth, so easy to use, even easier to clean. Thats all before talking about the VERY high quality and all round absolutely faultless design. If I could give it 6 stars I would. Well worth the money.
5 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Dear Harry,
Wow, we're over the moon reading your fantastic review! Thank you for taking the time to share your experience with our product.
We're thrilled to hear that you find it "next level" in terms of smoothness, ease of use, and cleaning. It warms our hearts to know that you appreciate the high quality and faultless design—we've put a lot of effort into making sure our product stands out.
Your words mean the world to us, and if we could, we'd give your review six stars too! We're so grateful for your support and are delighted that you find our product well worth the investment.
If there's anything more we can do for you or if you have any other feedback, feel free to reach out. Thanks again for being a valued part of our community!
All the best
Setting Industry Standards
Customer service is absolutely flawless, Nectar products are some of the highest quality hand-held vapes. I'd be interested to see what Desktop device Nectar can produce in the near future.
5 November 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Dear Caesar,
Thank you so much for taking the time to share your positive experience with our customer service and Nectar products! We're thrilled to hear that you find our hand-held vapes to be of the highest quality.
We're always excited to receive feedback from satisfied customers like you, and we appreciate your curiosity about our future products. Rest assured, we're constantly working on innovating and expanding our product line. While we can't reveal too much just yet, I can say that your interest in a Desktop device hasn't gone unnoticed.
Stay tuned for updates, and feel free to reach out if you have any more questions or suggestions. We value your input, and it's customers like you that inspire us to continue striving for excellence.
Thanks again for being a part of the Nectar community!
All the best
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hallo Klaus!
Wir haben festgestellt, dass Sie uns aufgrund der Sprache eine 3-Sterne-Bewertung hinterlassen haben. Seien Sie versichert, dass wir Ihnen auch auf Deutsch weiterhelfen können. Wenn Sie etwas benötigen, kontaktieren Sie uns bitte per WhatsApp oder E-Mail. Wir sind für Sie da.
Alles Gute
Fantastic products and great prices
Fantastic products and great prices. Great customer service. I would expect that the customer support will be good in the future if required too. Many thanks!
30 October 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi!
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our products, prices, and customer service. Your satisfaction is our top priority, and we're committed to maintaining high standards in the future as well. If you ever need assistance down the road, please don't hesitate to reach out via WhatsApp or Email. We truly appreciate your support!
All the best,
To long to get order
30 October 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Robert,
We deeply apologise for the delay with your order. We assure you that we didn't expect this to happen and we also made sure to send your order once we're able to.
We hope for your understanding and should you need our help in the future, please let us know by contacting us via WhatsApp or email.
All the best,
The vaporizer heats well and is easy to…
The vaporizer heats well and is easy to clean. The battery lasts approx. 4-6 passes.
2 November 2023
Unprompted review
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Isa,
We're so glad that you're enjoying our Nectar device. We also appreciate you taking the time to leave us a review. If you need anything else, please let us know by contacting us via WhatsApp or email.
All the best
An all around great device for medical…
An all around great device for medical uses.
Highly recommended.
30 September 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Dave!
Thanks for taking the time to leave us a review, we really appreciate it. if you will need our help in the future, please don't hesitate to reach out to us via WhatsApp or email.
All the best
top vape
top vape
lovely vape works very well with thick oil, easy to fill and creates good clouds, battery lasts a long time also A+++
13 October 2023
Unprompted review
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Bekkie,
Thanks for your time for leaving us a review, we really appreciate seeing that you're enjoying your device.
If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or Email. We'll be here for you.
All the best
Great pocket sized vape
Great pocket sized vape if you don’t want to carry a large mod around with you
16 October 2023
Unprompted review
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi!
Thanks for your time for leaving us a review, we really appreciate seeing that the portable size of the device made a difference.
If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or Email. We'll be here for you.
All the best
Great pocket vape pen
This is a great alternative than carrying around a larger mod when out and about, fits great in your pocket.
12 October 2023
Unprompted review
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Timothy,
Thanks for your time for leaving us a review, we really appreciate seeing that our device has made a difference.
If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or Email. We'll be here for you.
All the best
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Max!
Thanks for your time for leaving us a review, we really appreciate seeing that our hard work has made a difference.
If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or Email. We'll be here for you.
All the best
Brilliant product
Brilliant product, great build quality and functionality. Top service as well, ordered one day arrived the next👍
2 October 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi David
Thanks for your time for leaving us a review, we really appreciate seeing that you're loving not just the product but our service as well
If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or Email.
All the best
Good product fair price
Great product
Works very well helped me give up all nicotine products
17 April 2023
Reply from Nectar Medical Vapes | Dry Herb Vaporizers
Hi Eric
Thanks for your time for leaving us a review, we really appreciate seeing that our device has made a difference.
If you need anything else in the future, please don't hesitate to reach out to us via WhatsApp or Email.
All the best
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