Susan and her manager at the Uddingston store were excellent when buying our bed. They helped us out a great deal and were very friendly and efficient whilst not giving a sales pitch and allowing u... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Susan and her manager at the Uddingston store were excellent when buying our bed. They helped us out a great deal and were very friendly and efficient whilst not giving a sales pitch and allowing u... See more
Company replied
Susan @uddingston was superb in helping us buy a new mattress/bed frame. Talked us through the process of getting delivery sorted as we’re in the process of moving at same time.
Company replied
Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... See more
Company replied
Went into your uddingston store with no intend to buy anything, Csilla made us feel very welcome even though she knew that we were not able to buy anything. She gave us all the informations, drew us p... See more
Company replied
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

Have a query to raise?
Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, United Kingdom
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We visited the uddingston store and bought some furniture from Csilla , she was very relaxed, not pushy at all. She answered all our questions and gave us the time we needed to make a decision

Reply from NCF LIVING - Uddingston
Very quick and efficient service in the Uddingston store from Schilla

Reply from NCF LIVING - Uddingston
Liam at Uddingston was first class. Highly recommend

Reply from NCF LIVING - Uddingston
Great help from Susan in Uddingston store, will be back in the next few weeks to get our sofa once we have a confirmed move in date.

Reply from NCF LIVING - Uddingston
Susan uddingston store was very helpful and not pushy which was so refreshing, will be back.

Reply from NCF LIVING - Uddingston
Great help today from Susan in your Uddingston Store I was just in for a look however I have set my eyes on the perfect sofa once my move in date is confirmed I will be back.

Reply from NCF LIVING - Uddingston
Great service from Susan @ Uddingston

Reply from NCF LIVING - Uddingston
Susan first class service would recommend a visit to the Uddingston store

Reply from NCF LIVING - Uddingston
Sorted my delivery issue it easier to speak to a person
Sean@uddingston

Reply from NCF LIVING - Uddingston
Was with bradley at uddingston buying our brand new sofa and mattress delighted with the service and the quality was superb

Reply from NCF LIVING - Uddingston
Susan in the Uddingston store was very helpful and listened to my needs lovely lady to deal with

Reply from NCF LIVING - Uddingston
Bradley@Uddingston was very friendly and professional.

Reply from NCF LIVING - Uddingston
Great shopping experience with Cdilla in the Uddingston shop

Reply from NCF LIVING - Uddingston
Scilla was very helpful and informative good service would highly recommend NCF their furniture is lovely

Reply from NCF LIVING - Uddingston
Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and flexibility on delivery dates. Now thinking about new sofas too....I'll be back!

Reply from NCF LIVING - Uddingston
Excellent service from Schilla in Uddingston

Reply from NCF LIVING - Uddingston

Reply from NCF LIVING - Uddingston
Very quick and efficient service from Csilla when purchasing our new bed. Even though delivery is taking a bit longer than we would have liked it, we are still very happy with our purchase.

Reply from NCF LIVING - Uddingston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.