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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and engaging teaching styles, which create a relaxed and friendly learning environment. Many people highlight the exceptional service and user experience, noting that the courses are well-structured, easy to understand, and effectively equip them with valuable skills. Consumers frequently mention that the trainers are approachable, patient, and dedicated to ensuring every individual's needs are met, making the learning process enjoyable and stress-free. The company is highly recommended for its excellent training and for making participants feel comfortable and confident throughout their courses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the engaging teaching... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the professional and... See more

Based on these reviews

Rated 5 out of 5 stars

A huge thank you to the academy, and especially to Stephen, who is a true credit to the team. The First Aid course was an excellent experience from start to finish, and that was largely down to his te... See more

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Rated 5 out of 5 stars

Excellent CP course let by Phil and his team. Super knowledgeable in this subject instilling real world knowledge and practical expertise. Really enjoyed the intense course which blended classroom the... See more

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Rated 5 out of 5 stars

Did the CP top up course 24th-26th April 2025 at the Nationwide Academy in Bolton which was really enjoyable course and learnt some great benefits. The Instructors were very knowledgeable and knew t... See more

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Rated 5 out of 5 stars

I worked in the care industry and currently working in the security industry. This first aid course is very intensive. It has enabled me to get a lot of skills in cpr basic life support and has made m... See more

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Rated 4 out of 5 stars

My training at Nationwide Academy was excellent. The service and teaching is incredible. Julie did an exceptional job, full of knowledge and experience. A great service to the Security industry.

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Rated 5 out of 5 stars

The welcome friendly and professional approach from Julie and Phil started before I even met them. The pre course correspondence and work books were excellent. On arrival the family friendly approac... See more

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Rated 5 out of 5 stars

I have sent many staff from over the years to Nationwide Academy and have never heard one negative comment from them, my previous company where that impressed by the quality of the course they start... See more

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Rated 5 out of 5 stars

From Mark, Just finished a 2 day refresher course, absolutely top rate team of Julie, Phil and Olivia, very professional well worked tutors , very knowledgeable,good fun, really enjoyed the 2 days,... See more

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Rated 5 out of 5 stars

Just completed my third DS renewal with Julie and Phil, very professional business with a tutor that genuinely cares and is passionate about the industry, I would not go any where else for my training... See more

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Rated 5 out of 5 stars

Excellent as always from Julie and Phil. Julie has the patience of a saint with the learners and gives ample chances to ensure that the practicals are done correctly and to standard. Have recommended... See more

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Rated 5 out of 5 stars

I just completed a course in Low Airspace Awareness Training on the 17th of May, and it was very intense, engaging, and informative. Phil and Julie were fantastic and exceptional. They made navigatio... See more

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Rated 5 out of 5 stars

The course was thorough, detailed and both Phil and Jules ensured we were conversant with what is required by the SIA from operatives when out in the field of play. Very beneficial being on this cours... See more

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Rated 5 out of 5 stars

Best in the game. Julie was excellent made you feel comfortable from the jump. She’s explained everything well and was very helpful would definitely recommend her. Even though my company booked me in... See more

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Rated 5 out of 5 stars

I have attended this course with nationwide academy 3 times over the last nine years, every course has been exelent and the course teachers are very professional and brilliant. I would recommend a cou... See more

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Rated 5 out of 5 stars

Julie the course tutor has excellent Knowledge and is thorough in what she does. Her knowledge helped me get through the course with ease and going away knowing that i have the ability to carry on wi... See more

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Rated 5 out of 5 stars

Just had my Sia refresher with Julie and pill ,this is the second visit to them and again it was great, Julie took the course monitored by Phill they make you feel relaxed and at home and are really p... See more

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Rated 5 out of 5 stars

Made to feel welcome straight from the start, instructors were great and made life easier with their explanations. Very much enjoyed the course thanks Phil and Julie

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Rated 5 out of 5 stars

I just completed my course successfully and would like to thank Julie, she is wonderful personality with the brilliant skills of teaching in security Industry. I might appreciate office staff Olivia,... See more

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Rated 5 out of 5 stars

Julie and Phil were both very approachable and down to earth which helps take the stress out of the learning and exam environment. Each topic and practical was explained well making it easy to unde... See more

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Rated 5 out of 5 stars

Great training, very knowledgable and took the time to ensure everyone understood. Recommend highly as Jules is a very approachable tutor with plenty of patience. Nice venue, close to the town centre... See more

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Rated 5 out of 5 stars

Many thanks to julie and Paul, For the passed 8 years only through the courses I have attended l have know julie and Paul down to earth and friendly people. Julie is one of the better tutors that I kn... See more

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Rated 5 out of 5 stars

Completed my 1st aid course here this week and no faults at all. Trainers are really good & professional. They explained everything really well to make sure we all understood everything properly. Woul... See more

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Rated 5 out of 5 stars

Julie and Phil were amazing tutors and made you feel at ease whilst doing my SIA refresher course. See you in 3 years 😁. Well recommended. Thank you

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Rated 5 out of 5 stars

Phil and Julie are both down to earth and very funny and caring people they give you a lot of help and Julie is a great tutor who will answer any questions you have and makes the course fun and easy... See more

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Rated 5 out of 5 stars

I just done my cctv course, exceptional company and service. Julie is an excellent tutor, she is very knowledgeable in her field. Strongly recommended. Thank you

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Rated 5 out of 5 stars

Nationwide academy is a good quality highly professional close protection trainning institution. I did my training there. I passed all the modules due to excellent training skills of the tutors .I wil... See more

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Rated 5 out of 5 stars

Julie and all the staff there were brilliant. They made everything simple, through forward & easier to digest. I would highly recommend nationwide to anyone

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Rated 5 out of 5 stars

A great training experience, course was delivered professionally and with fun. The trainers delivery of the course shows she has professional knowledge and real world experience. I will definitely be... See more

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Rated 5 out of 5 stars

Julie and Phil are a credit to the industry and what they are doing , absolute excellent training provider down to earth but also very professional. Thank you for making my time there a enjoyable one... See more

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Rated 5 out of 5 stars

Julie and Phil, were excellent tutors giving us great information on first aid and Sia refresh course. Thank you .

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Rated 5 out of 5 stars

Great training centre and great team passionate about the industry and care learn the right way and skills and knowledge applied to all leat

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Rated 5 out of 5 stars

I only went in for directions to McDonald’s. Left after completing a CP top up course. Great instructors and a great venue. Defiantely recommended. Thanks.

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Rated 5 out of 5 stars

Just completed my Cp Pi and the overall experience was great. The tutors are very experience and lots of knowledge. I would highly recommend the centre.

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Rated 5 out of 5 stars

This company is absolutely fantastic I honestly can’t recommend them enough, they are unbelievably helpful and understanding, going the extra mile to help you no matter what, Julie is a godsend of a t... See more

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Rated 5 out of 5 stars

The tutor taught us first aid very professionally and in detail. Kind and lovely experience being a learner here.

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Rated 5 out of 5 stars

The best, can leave the rest,, top course top instructors, run very well and made it fun too, cheers julie, phil, Olivia 👍

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Rated 5 out of 5 stars

The venue was very good and the course was excellent both Phil and Julie were welcoming and friendly. I would highly recommend

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Rated 5 out of 5 stars

a well researched course, experienced tutors with real industry knowledge and a common sense approach I would happily recommend this centre to anyone

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Rated 5 out of 5 stars

Absolutely brilliant, loved the course , Phil & Julie are lovely helpful people aswel Thanks

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Rated 5 out of 5 stars

I did Public space surveillance training 2025 ending and did my level 3 Emergency First Aid training and Level 2 Door supervision in 2026. It is an amazing experience in a serene environment

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Rated 5 out of 5 stars

Phil and Julie was absolutely amazing with helping me refresh my security knowledge I learnt so much that I can use for the future in security 5 stars

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Rated 5 out of 5 stars

Did my refresher course recently and they were a massive help definitely going back in the future

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Rated 5 out of 5 stars

Julie is brilliant. She is very informative and helpful when teaching and guiding you through the training.

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Rated 5 out of 5 stars

Nationwide academy was absolutely amazing ⭐ I have never felt so comfortable and was made to feel so welcome it’s was a pleasure to be there , would highly recommend nationwide academy they really was... See more

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Rated 5 out of 5 stars

Nationwide academy was a professional, educational and overall a good experience. Julie and Phil were both lovely people and amazing teachers. Would highly recommend.

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Rated 5 out of 5 stars

Brilliant to be in that environment and shown clear understanding of how to deal with a life saving situation

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Rated 5 out of 5 stars

They're an excellent training provider, would highly recommend to anyone looking to get into the security industry. Had a great experience learning from Julie and Phil

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Rated 5 out of 5 stars

The tutor Stephen on the day was fantastic - made the whole day informative and engaging throughout. He made it a really enjoyable experience credit to him.

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Rated 5 out of 5 stars

I would like to express my sincere gratitude to my course tutors and the entire team at the Security Academy for the exceptional training I received. The professionalism and reliability demonstrated b... See more

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Rated 5 out of 5 stars

This close protection training exceeded all expectations. Delivered by highly experienced professionals, the course was intense, hands on, and deeply insightful. Real world scenarios, tactical drills,... See more

Company replied


Company details

  1. Career and Education Provider
  2. Security Service

Written by the company

We are a family run independent training provider based in Bolton in the Northwest. We have over 43 years experience of working within the Police, Prison and Private Security Industries and have delivered learning programmes for thousands of learners. We provide learning programmes from Level 1 to Level 7 in various sectors including First Aid, Security, Licensing, Hospitality, Functional Skills and Management. We specialise in the Security sectors with Security Officer, Door Supervisor, Close protection, CCTV, CViT, Handcuffs and Stewarding qualifications being offered from our Approved and Accredited training centre in Bolton. We also now deliver the brand new Security Refreshers as from the 1st October 2024. We are friendly and helpful, and we offer free advice and guidance where required. We also have tutors, assessors and Internal Quality Assurers on site to ensure that quality and standards are raised and maintained.


Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Phil and Julie was absolutely amazing…

Phil and Julie was absolutely amazing with helping me refresh my security knowledge I learnt so much that I can use for the future in security 5 stars

20 February 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Geoff, glad you enjoyed the course and we met your expectations throughout, see you again in 3yrs on the next refresher.

Rated 5 out of 5 stars

Exelent SIA courses

I have attended this course with nationwide academy 3 times over the last nine years, every course has been exelent and the course teachers are very professional and brilliant. I would recommend a course with nationwide academy to anyone.

26 February 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review John, was nice to see you returning again and glad you enjoyed the course, hopefully see you again in 3yrs time on the next refresher for you.

Rated 5 out of 5 stars

I did Door supervision …

I did Public space surveillance training 2025 ending and did my level 3 Emergency First Aid training and Level 2 Door supervision in 2026. It is an amazing experience in a serene environment

10 February 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Onijomo, was nice to see you back again and enjoying another course with us, hope to see you back again on your refresher in 3yrs time.

Rated 5 out of 5 stars

Made to feel welcome straight from the…

Made to feel welcome straight from the start, instructors were great and made life easier with their explanations. Very much enjoyed the course thanks Phil and Julie

4 February 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review, Steve, glad you enjoyed your time and experience with us, and look forward to seeing you again on the next refresher in 3yrs time.

Rated 5 out of 5 stars

This was an extensive and insightful…

This was an extensive and insightful course with instructors who have experience within the field of Door Supervision and other courses, and is well worth ever penny.

12 January 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Jayne, glad you enjoyed your time with us and the course itself, look forward to seeing you again in 3-yrs time on your refresher.

Rated 5 out of 5 stars

Just had my Sia refresher with Julie…

Just had my Sia refresher with Julie and pill ,this is the second visit to them and again it was great, Julie took the course monitored by Phill they make you feel relaxed and at home and are really professional with a bit of fun thrown in😎. I hope I will be revisiting them in 2029 and would recommend them to anyone who needs any SIA training

28 January 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Stephen. Glad you enjoyed the experience with us and glad you enjoyed the course, look forward to seeing you again in 3yrs time on your next refresher.

Rated 5 out of 5 stars

A great training experience

A great training experience, course was delivered professionally and with fun. The trainers delivery of the course shows she has professional knowledge and real world experience. I will definitely be going back for future courses and I would highly recommend this company for all your training needs.

28 January 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Gavin and glad you enjoyed both the course and experience with us. Hope to see you again in 3yrs time on your next refresher.

Rated 5 out of 5 stars

Great training

"I recently completed my training at Nationwide Academy and couldn't be happier I'll definitely be back again

20 January 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Kyle, glad you enjoyed the time with us and look forward to seeing you again on your next refresher in 3yrs time

Rated 5 out of 5 stars

Julie and Phil were amazing tutors and…

Julie and Phil were amazing tutors and made you feel at ease whilst doing my SIA refresher course.
See you in 3 years 😁. Well recommended.
Thank you

19 January 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Sarah, glad you enjoyed your time with us along with the experience and hope to se you back with us on your next refresher in 3yrs time.

Rated 5 out of 5 stars

SIA refresher

Attended the Nationwide Academy with a last minute booking, Julie and Phill ran the refresher course exceptionally well. Great people and great customer service.

30 December 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Nathan, glad you enjoyed the course and the experience with us, hope to see you back again on the next refresher in 3yrs time.

Rated 5 out of 5 stars

Julie and Phil

Julie and Phil, were excellent tutors giving us great information on first aid and Sia refresh course. Thank you .

5 January 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Mohammed, glad that you enjoyed your experience with us and look for ward to welcoming you back again on the next refresher in 3yrs time.

Rated 5 out of 5 stars

Security course

Excellent tutors, the courses are really taught to a high standard and very informative.

29 December 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review, glad you found the course enjoyable along with the experience, look forward to seeing you again on the next refresher in 3-yrs

Rated 5 out of 5 stars

From booking to completing

From booking to completing, always on hand, clear instructions sent for ID and course completion details of what’s needed, when arrived was greeted very well, the day was great with friendly professional trainers, everything throughout the day was explained clearly, will be booking direct with them for my next course

5 January 2026
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Anthony, glad you enjoyed the time and experience with us and look forward to seeing you again on the next refresher in 3yrs time.

Rated 5 out of 5 stars

Nice and laid back

Julie and Phil were both very approachable and down to earth which helps take the stress out of the learning and exam environment.

Each topic and practical was explained well making it easy to understand and therefore pass the exams.

8 December 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Ash, glad you are enjoying the course and the learning approach, and hopefully the knowledge will stand you in good stead, see you in 3yrs time on the refresher.

Rated 5 out of 5 stars

Enjoyed Doing First Aid Here

The tutor taught us first aid very professionally and in detail. Kind and lovely experience being a learner here.

8 December 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Sabir, glad you enjoyed the course with us and the experience throughout, look forward to seeing you again on the next refresher in 3-yrs time.

Rated 5 out of 5 stars

Would not go anywhere else for my training

Just completed my third DS renewal with Julie and Phil, very professional business with a tutor that genuinely cares and is passionate about the industry, I would not go any where else for my training. Julie makes all the students feel comfortable. Welcoming and friendly environment. Great service.

24 November 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Ann Marie, nice to see you back with us for a refresher, and glad you still enjoying it, look forward to seeing you again on the next one in 3-yrs

Rated 5 out of 5 stars

Fantastic tutor's…

Great training centre and great team passionate about the industry and care learn the right way and skills and knowledge applied to all leat

2 December 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review, glad you enjoyed the course and experience, look forward to seeing you as a returning customer in the future.

Rated 5 out of 5 stars

Phil and Julie are both down to earth…

Phil and Julie are both down to earth and very funny and caring people they give you a lot of help and Julie is a great tutor who will answer any questions you have and makes the course fun and easy to learn

1 December 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Shadaab, glad you enjoyed the course and the environment, look forward to seeing you back again on your next course.

Rated 5 out of 5 stars

Julie is a magnificent teacher and…

Julie is a magnificent teacher and instructor. She takes her time to give detailed explanations

26 November 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Hi Emmanuel, Thanks for the great review and glad you enjoyed both your time and experience with us, look forward to seeing you again on the next refresher in 3-yrs time

Rated 5 out of 5 stars

Great training by a great bunch of…

Great training by a great bunch of people.

21 November 2025
Unprompted review
Nationwide Academy logo

Reply from Nationwide Academy

Thanks for the great review Howie, glad you enjoyed your time with us and the experience, look forward to seeing you again on the next refresher in 3-yrs time

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