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As independent fire and security specialists, we design, supply, install, commission and maintain advanced fire, suppression, voice, security and fully integrated systems — delivering complete protection for commercial environments of every scale, from offices, warehouses and manufacturing facilities to car showrooms, retail spaces and corporate headquarters. Our systems are discreet and seamlessly integrated, but the real value lies in our dedicated concierge team. Available 24/7, they not only monitor your property but can also take control in your absence — managing everything from access control to water leaks, ensuring your home remains safe, secure, and perfectly maintained. With Guide Security, you can rest easy, knowing your world is protected.
Arkwright Court, Blackburn Interchange Commercial Road, BB3 0FG, Darwen Lancashire, United Kingdom
4.1
9 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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We couldn’t be happier with the service from Guide. The work was carried out to a really high standard. The engineer was very professional, tidied up after himself and very hard working, he didn’t even take a break. We would definitely recommend Guide Security Services to friends and family and wouldn’t hesitate to use them in the future
Really happy with the service from Guide Security following a recent engineer visit to carry out maintenance. The engineer arrived on time, was very friendly, and extremely professional throughout. Everything was explained clearly and the work was completed efficiently. Great service from start to finish — would definitely recommend.
We were recommended by friends to speak to Guide Security for a intruder alarm and CCTV system.
From the sales team coming out to survey our property to the technical guys supporting along the way of the installation, CCTV apps etc they were exceptional and very professional.
We also have our systems monitored by Guide's 24/7 monitoring station and they are brilliant in handling all our system remotely supporting us from resetting our system to the cctv cameras if they are blocking any views.
we 100% recommend Guide to anyone looking for any kind of security systems.
I started working for Guide Security approx 4 months ago and can honestly say it's one of the best companies I've joined in the past 10 years. I've learnt so much in my short time here as they do things differently to all other companies I've been to. The staff have all been very welcoming and I now feel part of the team
This company is top notch , a big shout out to the care and consideration given by the staff in the control room they are always attentive, nothing is ever a problem
Nearly all the staff are racist, homophobic and disgusting. Perving at women on the camera, falling asleep, burping and farting all night. Not to mention they didn’t pay my tax for 6 months resulting in me owing £1500 worth of unpaid tax. Joker company, and of the clients knew how inept they were, they would leave.
In reply to the reply. I was moved from one night shift to another as I could not work with the racists, and of course the manager who is in a different building who comes for a few hours a week is aware of everything that going on. Equality, yet every person who works in the arc is a white male.... Jokers
Reply from Guide Security
We strongly dispute these allegations. We take equality, professionalism and legal compliance extremely seriously. We have found no evidence to support the claims made and are engaging with Trustpilot to review this matter.
I’ve been with Guide Security for a while now and couldn’t be happier with their service. The team is professional, responsive, and genuinely cares about their customers. Installation was quick and tidy, and the engineer took the time to explain how everything worked.
I am always impressed with Guide and their commitment to making everything they do brilliant
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