National Residential Reviews 

I was a first time buyer and not really sure what I was doing when purchasing my house but Rachel who supported me through my purchase was excellent! She always kept me up to date with when I could expect different parts of the purchase to be completed and she advised me on different things I needed to do. She answered every question I had in detail and made sure I understood every part of process. Buying a house is stressful but being informed and working with approachable people made it so much less stressful. Huge thank you!

National Residential handled everything from start to finish to help me sell my tenanted house. Arranging viewings with the tenant, negotiating with the buyer and recommending a good solicitor and paying a large contribution towards the legal fees.
They made the whole process very straight forward and took all of the stress out of the process for me.
I would highly recommend their service to anyone looking to sell a property quickly and effortlessly.

National Residential helped me to sell a tenanted flat which I needed to dispose of for financial reasons. The team got me a fair price and achieved completion in a good space of time, relative to the circumstances. It took slightly longer to complete than I had first envisaged but I am happy with the outcome given the added complications that exist when selling an ex-local authority flat that is tenanted. I would recommend National Residential to landlords who need to sell property while tenanted. Mark, London.

Very professional company to work with. Highly recommend!

National Residential did a splendid job in helping us sell our property. Tom, Rachel, et al. were professional, friendly and aware of our concerns. They handled everything from viewings to solicitors seamlessly.
Highly recommended

Can't fault their service: prompt, professional, friendly and a breath of fresh air. I was looking to sell a property with a tenant in situ. They seamlessly took care of the lot - from marketing the property to their extensive list of property investors, to arranging viewings, to seeing everything through to completion.

I was impressed by their approach. Every stage of the process was carefully handled with regular updates to keep me in the loop. I never had to do any chasing - they were always on the ball and very reassuring. Special thanks to Rachel for her affable approach to everything.

I would definitely use The Online National Residential Estate Agency again for future BTL property sales. Thanks for all your work guys - five stars from me!

The purchase was completed within 3 months. Thank you Tom and Harpreet for all your hard work. Very efficient dedicated team 👌🏽

Overall was a good experience, Harpreet was extremely efficient and made the process run smoothly. She responded quickly to any queries. Completed in the timescale

Communication is vital in what can seem like a very stressful situation however these guys a very professional and provide such a outstanding service from start to finish thanks so much for everything

Abbie was very quick to communicate and made process easy for us. Questions were covered and viewing arrangements went smoothly as agreed. Unlike other agents with higher fees, these guys stand out on service by far! Thanks

I sold my 3 bedroom house with the tenant in situ through National Residential. I accepted a fixed price offer of £300k and they achieved a sale price of £310k. The sale was made in September 2022 and completion was in late January 2023. I had to provide details of the previous conveyancers for the previous sale and purchase of the property in order for the legal issues to be addressed. I had to collate and resend numerous documents relating to the property to the estate agent before completion. However, finally the sale was successfully achieved.

David was very helpful with the situation. I was a tenant where the landlord sold the property I was living in and the buyer wanted vacant possession . David was able to help aid me in being able to move out of the property to make sure the sale of the property could go ahead.

Sold my house in 2 weeks . All went smooth .

Rachel and Sophie were so helpful whilst we were buying our first home! Buying a property is stressful, but they both kept us updated with the progress, and we completed very quickly. We are so happy with our new home!

The staff…. Absolutely! They make even a new landlord taking over a building seamless as it can possibly be for the current tenants.
Reviewing the building thoroughly and making the building good. as it should have been for the tenant! Always, if they can’t speak when you call all of them contact at their very earliest convenience! Brilliant at keeping you up to date with what is occurring making it so much easier to not worry about your position in the building being re sold to someone else too being a current tenant. It’s such a delight to have a management company and a landlord who take pride in appearance, politeness and can still integrate personal communication skills too. They take on trustworthy landlords who are understanding and sociable who also act quickly upon any faults or concerns. I would recommend this company as a perfect establishment to either sell with, hold a rental tenancy with or seek letting management from. Repairs are taken seriously and dealt with quickly as is information they need they ask and give enough time for you to gather

We was a tenant in the property and they were brilliant in all aspects

Very unprofessional from day 1.

1. Win Auction with final bid price - they force you to offer higher amount or you lose (scam - Tom)
2. Frequently call & contact you until pay them deposit of £2500 or 1% of property if higher than it (illegal lock - Tom)
3. You will be forgotten for weeks if not months
4. Rotten property that are unfit for mortgage (rejected for lending offers - Abbie)
5. Countless accusation and misleading information by text, email for deposit loss (threats - Abbie, Tom, Rachel (manager))
6. Irresponsible of their actions and very incompetent
7. Full of lies and circle of corrupted people
8. They recommend you people to cover their shady work
9. Property has never been open for viewing
10. Survey company couldn't evaluate the property due to their lack of coordination
11. Out of the blue, after 5 month of the buying process, they sent an email that says landlord has breached the contract.(Abbie)

Very shocked for wasting our time and legal people around us. No compensation or alternative solution, they just avoided us after all what they did and refunded the deposit.

Be careful and stay away before becoming their next victim.

Avoid at all cost!