Naetur Reviews 171

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery and prompt response to a change of address. The products are a good fit and the material feels high-quality

Rated 5 out of 5 stars

The quality of the jewellery is outstanding and each piece is so unique. The pieces feel and look luxurious and are very affordable! The customer service experience is also amazing - they are quick, f... See more

Rated 4 out of 5 stars

Naetur has very good products that doesnt fade with water, even though there has been a mistake with my order and long waiting, they managed to find a solution the same day, next morning i receved not... See more

Rated 3 out of 5 stars

I initially rated it with one star because there was absolutely no response from customer service after sending multiple emails and DMs about an order and not being able to apply a discount code. I ha... See more

Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall fine!

I didn't receive a tracking link at first, but I asked them what happened and apparently my order was shipped to the UK instead of Belgium, but they already sent me the order again and with tracking link this time. Overall, my expercience with Naetur was good! The team handled the error swiftly and the jewelry looks great!

30 November 2020
Unprompted review
Show reviews in all languages. (171 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look