mytacticalpromos.com Reviews 

1,207
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often describing them as reliable and exactly as advertised. Many people appreciate the excellent customer service, noting prompt responses and professional assistance with their inquiries and issues. Reviewers also highlight the quick response times and the overall positive experience with the company's support. However, some customers also noted issues with their orders, including long shipping times, duplicate items, or receiving different products than expected. A few other people also felt that the mystery boxes did not meet expectations, with some receiving unexpected items or items of lower perceived value.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality, durability, and usefulness... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing frustration over issues... See more

Customer service

Consumers generally report positive experiences with customer service, often describing it as professional,... See more

Quality

People report positive experiences with quality, often praising the durability and high standard of items... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more

Rated 4 out of 5 stars

My experience with Mytacticalpromos was satisfying and helped me pick up some new outdoor supplies. As a retiree, many of the items (knves, flashlights, fire starters and other emergency equipm... See more

Rated 4 out of 5 stars

Updated 1/2/26 - I have received all items ordered in duplicate! Once I was able to connect with Customer support, they agreed to send what part of my order they had, then send the rest later. It a... See more


Company details


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3.9

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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3.9

All reviews

(1,207)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

This is one online company that…

This is one online company that actually pays attention, and their support personnel are very quick to answer and reply to all questions that come up.
I’m planning to continue to use their products and I need.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

Mytacticalpromos is a good reseller for outdoor equipment

My experience with Mytacticalpromos was satisfying and helped me pick up some new outdoor supplies. As a retiree, many of the items (knves, flashlights, fire starters and other emergency equipment) I received were gifted to others.

The monthly club can become overwhelming if you're not actively using the variety of tools & knives sent.

Overall, I'd say my experience was quite satisfying and would recommend it to others looking for lots of inexpensive outdoor gear.

Neil

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Impresst with how quickly you notified…

Impresst with how quickly you notified me about the problem with the address. I'm happy with every item that I have purchased from mytacticalpromos.com. Everything is of high quality tough . And you have been able to keep costs down. As you know Customer service is the back bone of a Company I give 5 stars to them.

25 May 2026
Unprompted review
Rated 4 out of 5 stars

I felt like they had a good selection…

I felt like they had a good selection of stuff. Some of it was not as good as quality as I hoped some of it was the free mystery gifts were usually not the best but overall good products for the stuff you actually paid for shipping was very fast. I hate to see that you’re going out of business according to their commercials on social media. I ordered quite a bit of product from them over the last several months. The knives were good along with the emergency equipment for the most part. mystery gifts I felt were cheap quality and they sent that numerous times over and over instead of a variety even if I ordered a mystery box it was only cheaper things never once that I get high-quality items that they advertise.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Well,,,each time I have contacted you

Well,,,each time I have contacted you, I have received the quickest response and quickest possible adjustment and delivery of the shipment that was not delivered to me. Thank you for being on top of the problem and taking care of everything. You guys are Awesome...Again, Thank you 😊 🙏 ☺️

23 May 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience. My tactical was a pleasure dealing with. They did what they said they would do and was always prompt with answers and delivery

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Cool Stuff

I have got several products from this company. Good customer service good prices and cool products. I have always had good experiences with them. Check em out you will enjoy their products

6 May 2026
Unprompted review
Rated 2 out of 5 stars

Waiting for my item to be delivered

I have ordered a flag coin display case early April. I have not received it as of yet. Shipping is very slow. They apologize for inconvenience, but it’s still very slow. I am waiting for a reply. Other than a robot reply I don’t get much satisfaction.

13 May 2026
Unprompted review
Rated 4 out of 5 stars

A Little Deceiving

This site has some good items at decent prices but they don't make it clear that when you make a purchase you are going to be signed up for a membership with reoccurring charges, unless you actually read all of their terms of service. This seems a little deceiving to me. But I did email them to cancel my membership and they did it immediately which was good.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I love mytacticalpromos!

I love mytacticalpromos, but I accidently signed up for a monthly subscription. I really prefer to know what I am buying, when I pay, so I'd rather do a one time order.
So I asked for a cancelation. Within Minutes I received a reply saying not only was it cancelled, but they refunded the monthly fee, and apologized for My mistake!
What more could I ask for?
Great Customer service, and good quality, fun, and important items!
I highly recommend 5☆Stars

9 May 2026
Unprompted review
Rated 2 out of 5 stars

It wouldn't let me order what I wanted…

It wouldn't let me order what I wanted and placed 2 orders I cancelled. It's been very frustrating trying to get any answers. I even called your number and received a answering machine. What do I do now? My only other option is to block you at my bank. Contact me soon..

1 May 2026
Unprompted review

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