Good price and quick delivery. Supplied with the wrong oil filter but not the fault of My Motor World - bizarrely Bosh make two different oil filters with the same part number! My Motor World were v... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... See more
I didn’t know the reference number of the colour of my car and I went onto My Motor World website and they gave me the number. The other websites wouldn’t give me the number but took me to the colour... See more
Company details
Written by the company
My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
Contact info
United Kingdom
- mymotorworld.com
4.0
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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I ordered on May 25th
I ordered on May 25th, paid for next day delivery. Its now May 31st and my order has still not arrived.
But this may just be the parcel company 'Evri's' processing?
But the extra next day delivery charge has not worked for me.
Stuart
31 May 2026
Unprompted review
Reply from My Motor World
Thank you for your feedback.
I am very sorry that your order has not arrived within the expected timeframe, especially as you paid for next day delivery.
Having checked the order, it appears the delay is currently with the courier, Evri. While we dispatch orders as quickly as possible, unfortunately we do not have direct control over delays once a parcel is within the courier's network.
Please accept our apologies for the inconvenience caused. We appreciate your frustration, as the next day delivery service has clearly not been achieved in this instance.
If the parcel does not arrive shortly, please let us know and we will be happy to investigate this further with the courier.
Correct products arrived quickly and at…
Correct products arrived quickly and at a great price plus some free products which is always nice and unexpected.
29 May 2026
Unprompted review
I ordered 6 tins of copper lube but I…
I ordered 6 tins of copper lube but I got 5 tins of copper lube and 1 tin of cleaning solvent! Not sure why! Very quick delivery though.
15 May 2026
Unprompted review
Reply from My Motor World
Sorry about that mix-up with your order.
Please get in touch with your order number and we’ll get this sorted for you right away.
Best price and delivery option for car…
Best price and delivery option for car towel. Came well packaged and product works really well to quickly dry whole car. Well reccomended.
23 May 2026
Unprompted review
I can’t fault the speed of the service…
I can’t fault the speed of the service and the quality of products - and since I started buying my automotive needs from Mymotorworld I’ve gone nowhere else since.
Very happy indeed.
27 May 2026
Unprompted review
I found the website easy to use and to…
I found the website easy to use and to place an order. The service is quick and efficient, and I will definitely be using the service again.
21 May 2026
Unprompted review
I have ordered one part but I received…
I have ordered one part but I received wrong one when I called customer service they said they will refund the amount for the order later no response
20 May 2026
Unprompted review
Reply from My Motor World
Sorry to hear you received the wrong part and that you’ve not had an update on the refund.
Please can you send us your order number so we can look into this straight away and get everything resolved for you.
1st time customer
Great service great couriers usually use euro parts not anymore much quicker & better experience.
21 May 2026
Unprompted review
My order was delivered and very well…
My order was delivered and very well packaged, in two days! Thank you for a great service 😃
15 May 2026
Unprompted review
Do not order from here
Do not order from here. Arrived late. The part did not fit my car despite the website saying it would. When I got in contact with customer service they stated the website says ‘multiple fitments available for your vehicle, please ensure you pick the correct fitment". I stated this is incredibly misleading when I clicked ‘show only products that fit my vehicle’. I requested a refund which they said they’d do as a ‘goodwill gesture’. Arranged a day to collect it as per their instruction. The DX delivery company never turned up. Avoid avoid avoid
22 November 2025
Unprompted review
Reply from My Motor World
Sorry to hear about the experience you’ve had with your order and the issues with both fitment and the collection.
We also apologise that the arranged DX collection was not completed as expected, which is not the service we aim to provide. Where a refund has been agreed, this is always processed once the item has been successfully returned to us, but we appreciate this situation has clearly caused frustration.
If you’d like us to look into this further or confirm the status of your refund and collection, please share your order number and we’ll get it resolved for you as quickly as possible.
Do not order for delivery collect from…
Do not order for delivery collect from store
When it goes wrong you can not contact anyone when I get this sorted I will be trying GFS
I will say that it was more DHL fault and once motor world answered me they resent my order
14 May 2026
Unprompted review
Reply from My Motor World
Thanks for your feedback. Sorry for the initial delivery issue and the difficulty reaching us at the time. We’re glad we were able to get your order resent and resolve it, and we appreciate you highlighting the courier side of things as well.
I was looking for brake discs and pads…
I was looking for brake discs and pads for my wife’s car and decided to give My Motor World a try. The website was very easy to navigate, making it simple to find all the correct parts for the make and model of the car. From there, the ordering process was straightforward and hassle free. I placed the order one day and it was delivered the very next day. Excellent service, great experience, and I would definitely use them again.
19 May 2026
Unprompted review
Wrong oil sent
Wrong oil sent. Delays in returning messages and still not sorted.
Thanks Mike!!
12 May 2026
Unprompted review
Reply from My Motor World
Sorry to hear about the issue with the wrong oil and the delays in getting this sorted.
We’d like to get this resolved for you as quickly as possible. Please can you share your order number so we can look into this straight away and arrange the correct item or a replacement/refund, whichever you prefer.
Very happy with my purchase fits…
Very happy with my purchase fits perfectly very quick delivery
15 May 2026
Unprompted review
Great products
Great products . Prompt delivery . One item out of stock so upgraded replacement sent instead
17 May 2026
Unprompted review
paid for next day delivery had to…
paid for next day delivery had to e-mail saying it had not come came week later but they did refund me next day delivery money not the best service considering i was new customer but things happen.
14 May 2026
Unprompted review
Reply from My Motor World
Sorry to hear about the delay on your first order.
This isn’t the service we aim to provide, especially with next day delivery. We appreciate you bringing it to our attention and we’re glad the delivery charge was refunded for you.
We understand it was a disappointing experience as a new customer, and we’ll feed this back to the courier and our dispatch team to help prevent it happening again.
Thanks for your feedback.
Great value and speedy service
Great value and speedy service. Spot on thanks
17 May 2026
Unprompted review
I ordered some oil from MyMotorWorld
I ordered some oil from MyMotorWorld. I ordered it a week before I needed it, as I had booked my car in for a service, but I wanted to supply the oil myself, to ensure my car received the correct oil. MyMotorWorld dispatched it very quickly. The courier then emailed me to say they'd had issues finding my address (despite having delivered to me many times). I contacted them & they admitted they couldn't find the package & needed 48 hours to investigate. They got back to me & confirmed the package was lost. I contacted My MotorWorld & explained the situation. They said they'd need to contact EVRI themselves, as the sender. They promised to email me the following day. No email arrived, so I told them I need the oil by Friday. They promised to email me the following day (Wednesday). No email. I phoned them again & they said the courier needs 48 hours to try & find the parcel. I once again told them I need the oil by Friday. They promised to email me an update. Wednesday came and no response from MyMotorworld (again). Tried phoning them, sorry we can't take your call right now. So, I emailed them & asked for a refund. They refunded me on the Friday. I felt it would have been better customer service just to send out a new bottle of oil. Instead they left me hanging and I ended up going to a main dealer to purchase oil at a much higher price. This was obviously an inconvenience to me as it took time, and extra cost to do so, and the oil I wanted (Castrol Magnatec DX) wasn't available anywhere else.
8 May 2026
Unprompted review
Reply from My Motor World
Sorry to hear about the experience you had with this order, especially given you planned ahead for your service.
The parcel being marked as lost by the courier is clearly not the outcome anyone wants, and I appreciate how frustrating it would have been to be left without clear updates while you were trying to meet a specific deadline. The delays in communication you experienced from our side are also not up to the standard we aim for.
Once the courier confirmed the parcel as lost, a refund was processed as quickly as possible. That said, I understand your point that a replacement would have been the better outcome in this situation, particularly given the urgency and the inconvenience caused.
Your feedback has been taken on board regarding both follow-up updates and handling time-sensitive replacements more proactively in future.
Excellent site
Excellent site, varied products at good prices. Good comms, quick replies, speedy delivery, would buy from My Motor World again.
1 May 2026
Unprompted review
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