The lady on the phone was polite and helpful once ScottishPower had sent the request she booked me in for a time that was convenient. She remembered the days I would be at home and called me today wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Chris has been servicing my boiler for the last 5/6 years. He provided an excellent service on each occasion, always polite and respectful. Chris always phones ahead of his scheduled appointment to l... See more
Chris phoned ahead to inform me of his arrival time which was useful. He was pleasant and polite. He carried out a thorough service of the boiler and answered all questions. An email copy of the repor... See more
Another excellent service by Chris today. He phoned me to let me know when to expect him. Arriving as promised the service was performed and he explained anything necessary to me. I would thor... See more
Company details
Written by the company
With more than 20 years of experience behind us we pride ourselves on our expert knowledge and highest levels of customer service. We want you to have a happy boiler all year round and that’s why we have a local gas man available 24 hours a day, 7 days a week, 365 days a year – yes, even Christmas day! Whenever your boiler lets you down, rain or shine, one of our expert engineers will be at your service
Contact info
Unit F1, Trentham Business Quarter, Bell Ringer Road, ST4 8GB, Stoke-on-Trent, United Kingdom
- 01782 654950
- contactus@mylocalgasman.co.uk
- mylocalgasman.co.uk
4.7
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quick service
The engineer who attended was very knowledgeable and completed the service without any fuss, giving useful pointers on energy saving and use of my boiler.
8 February 2024
Unprompted review
Reply from Mylocalgasman
Thank you for the review Graham, I'm glad our engineer was able to help provide you with some information regarding energy saving. If you have anymore questions or want to speak to one of our office based engineers then please don't hesitate to call.
As always when the gas engineer…
As always when the gas engineer services my boiler they are efficient and polite and on time
5 February 2024
Unprompted review
Reply from Mylocalgasman
Hi Ann, thank you so much for your review. We're delighted to hear that you're consistently satisfied with our service. We look forward to seeing you next year.
I was worried about an early visit but…
I was worried about an early visit but it was spot on.Polite thorough and no hanging around.Lovely bloke.
23 January 2024
Unprompted review
Reply from Mylocalgasman
Hi Jayne, thank you for taking the time to share your experience with us and we're thankful we were able to meet your expectations. We'll be sure to pass along your kind words to the engineer who attended.
Fast, Efficient & Reliable.
Top service by the team. Our boiler service was booked 2 weeks before. Reminder text sent. Engineer called before. Arrived on time. Then completed within 10 mins, no mess. Left all working and engineers report arrived 2hrs later. Could not ask for more.
15 January 2024
Unprompted review
Reply from Mylocalgasman
Thank you for leaving us a review Ian, and we're glad that we could help with your annual boiler service. Hopefully we see you next year!
Highly recommend this company BCD…
Highly recommend this company BCD Mechanical Services Stoke on Trent sent by Direct Line Insurance Job was completed professionally And Efficiently from start to finish the lady in the office kept us informed through out Joe the Engineer was great very happy with the service and this Company.
4 January 2024
Unprompted review
Reply from Mylocalgasman
Thank you so much for taking the time to leave us this wonderful review. We're happy to hear that you had a positive experience. We truly appreciate your recommendation and are so glad we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and for your kind words!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.