The lady on the phone was polite and helpful once ScottishPower had sent the request she booked me in for a time that was convenient. She remembered the days I would be at home and called me today wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With more than 20 years of experience behind us we pride ourselves on our expert knowledge and highest levels of customer service. We want you to have a happy boiler all year round and that’s why we have a local gas man available 24 hours a day, 7 days a week, 365 days a year – yes, even Christmas day! Whenever your boiler lets you down, rain or shine, one of our expert engineers will be at your service
Contact info
Unit F1, Trentham Business Quarter, Bell Ringer Road, ST4 8GB, Stoke-on-Trent, United Kingdom
- 01782 654950
- contactus@mylocalgasman.co.uk
- mylocalgasman.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chris was excellent
Chris was excellent. The communication pre and post service was great, very efficient and speedy
This company is AMAZING
This company is AMAZING. They’ve serviced my boiler for Years. Only ever had one problem & it was resolved in two days. Can’t fault them at all & at a reasonable price.⭐️⭐️⭐️⭐️⭐️
The lady on the phone was polite and…
The lady on the phone was polite and helpful once ScottishPower had sent the request she booked me in for a time that was convenient. She remembered the days I would be at home and called me today with a cancellation. The engineer was on time and completed the service as required, no complaints from me
Booked service weeks ago
Booked service weeks ago, Liam Jones-Mansueto was very polite, and knowledgeable, had 3 reminders he was coming, but a 'heads-up' am or pm would have been helpful. Realised the timing clock was broken, (don't use it in the summer), hopefully still available. ScotPower service plan.
very pleased
prompt appointment within 3 days,
plumber arrived on time with previous phone call
very nice and helpful plumber
requested work performed quick and tidy
very pleased
Chris has been servicing my boiler for…
Chris has been servicing my boiler for the last 5/6 years. He provided an excellent service on each occasion, always polite and respectful. Chris always phones ahead of his scheduled appointment to let me know he is nearby I live alone so it’s a comfort knowing who will be knocking at my door.
Provides an excellent service and feel comfortable when he is my home
Company kept reminders coming
Company kept reminders coming, Chris phoned to let me know he was on his way and was very polite and did a professional job 😃.
Excellent service
Chris phoned me half hour prior to his visit.
Serviced boiler with no issues.
Really nice lad.
Highly recommended
Chris Cox
Chris Cox. Came to service my boiler. A very efficient and knowledgeable well mannered person. He knew all the answers to my questions. He is a credit to his trade.
great Service
This firm has serviced my boiler for a number of years. It has also carried out repairs to the pump and 3 way valve in the past.
Chris has carried out these and I always get a great service from him and the firm
I had my boiler serviced today by…
I had my boiler serviced today by Mylocalgasman (Chris Cox) and couldn’t fault the service. He was right on time, really polite, and left everything clean and tidy afterwards.
It’s always a bit of a relief when tradespeople just get on with the job professionally and respectfully, and that’s exactly what I got today. Would definitely recommend and will be using again.
Another excellent service by Chris…
Another excellent service by Chris today. He phoned me to let me know when to expect him. Arriving as promised the service was performed and he explained
anything necessary to me. I would thoroughly recommend Chris and look forward to seeing him again next time.
Joe was very professional and carried…
Joe was very professional and carried out the service to our boiler. This company is excellent in its response to calls and keeps you well informed regarding their visit.
My boiler worked perfectly before it…
My boiler worked perfectly before it was serviced by this company. The very first time I tried the hot water an hour or two after it was serviced it didn’t work.
When I complained I was told that my version of events was not plausible. I was also told there was no guarantee that a boiler would work after a service. He refused to take any action.
Excellant service as usual.
Chris is really professional in his job…
Chris is really professional in his job , very courteous and respectful of property and pets. Very knowledgeable and explained the working of my boiler to me. Everything left neat and tidy
Absolutely fantastic
Absolutely fantastic. Booked in for a service, rang half an hour before arriving and the engineer was really efficient and professional. Received communication as a follow up within 2 hours of the service being complete. Would recommend.
So impressed with the service received
So impressed with the service received.
Boiler serviced.
Reasonable price as well.
Will definitely use again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







