Mylocalgasman Reviews 

95
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional, professional, and punctual service delivered by knowledgeable engineers who consistently arrive right on time. Reviewers emphasize that appointments are handled smoothly, with advance calls providing extra comfort and reassurance for residents. People highlight the polite, friendly, and respectful attitude of the staff, noting that properties are always left exceptionally clean and tidy. Consumers also appreciate receiving helpful technical advice and clear explanations regarding their heating systems during every visit. Many individuals express eagerness to continue using these reliable services and happily recommend them to others.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient communication and punctual engineers who... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional during their visits. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady on the phone was polite and helpful once ScottishPower had sent the request she booked me in for a time that was convenient. She remembered the days I would be at home and called me today wit... See more

Rated 5 out of 5 stars

Chris has been servicing my boiler for the last 5/6 years. He provided an excellent service on each occasion, always polite and respectful. Chris always phones ahead of his scheduled appointment to l... See more

Rated 5 out of 5 stars

Chris phoned ahead to inform me of his arrival time which was useful. He was pleasant and polite. He carried out a thorough service of the boiler and answered all questions. An email copy of the repor... See more

Rated 5 out of 5 stars

Another excellent service by Chris today. He phoned me to let me know when to expect him. Arriving as promised the service was performed and he explained anything necessary to me. I would thor... See more


Company details

  1. Boiler and Heating Service

Written by the company

With more than 20 years of experience behind us we pride ourselves on our expert knowledge and highest levels of customer service. We want you to have a happy boiler all year round and that’s why we have a local gas man available 24 hours a day, 7 days a week, 365 days a year – yes, even Christmas day! Whenever your boiler lets you down, rain or shine, one of our expert engineers will be at your service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(95)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Punctual, friendly, tidy, offering excellent advice and support with a small issue on my controller allowing me to video his instructions to help me remember. I can not praise him enough and the lady who does the booking she was very patient and flexible as I had to change times and dates due to circumstances. Highly recommend. Kerry

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Serviced by Chris , all good

Our boiler was serviced today by Chris , he phoned before he arrived which was good ! Time slot was 9...1pm and he arrived at 9am , so not waiting around all morning.
Chris nice and friendly got on with the service even gave me good news that my firealarm is also a Tester for carbon dioxide !
Signed my paperwork and also sent over completed paperwork for the service. All good thankyou Chris ,can definitely recommend 👍...

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Rang prior to arriving to say would be about 30 minutes. Arrived with an apprentice. Clearly knew his stuff and talked the apprentice through every step he did and explained possible issues that could occur and ways to help the boiler and customer if these happened.
Great service, great engineer and will definitely be using again.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

Appalling customer service from the…

Appalling customer service from the manager no less. Rude and abusive and aggressive on the phone after chasing my paperwork after the service. Refused to post it despite not being received via email. This was my annual service through Saga. Never again. Have complained to my insurance provider. Service itself - all they do is look at it and twiddle a few knobs.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great company easy to book either service or repair. Always keep you in the loop.
Chris our regular Engineer is always rings to let you know he’s on his was .
He is pleasant, polite and professional.
It’s 5 stars from me.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Chris called to say he was about 30…

Chris called to say he was about 30 minutes away. I informed him that I'll be taking my daughters to school and should be home by then. He was driving behind me whilst heading into my estate and he waved when I stepped out of my car. He was pleasant and friendly. He serviced my boiler and emailed the report soon after. He respected my property and was professional.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Chris called to say he was 30 minutes away. He was very courteous and pleasant.
Did a thorough service, checked a radiator for me which was not getting a lot of heat. Gave me a few tips for controlling the water temperature.
The written report was emailed a few hours later.
Highly recommended.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service in response to an…

Great service in response to an emergency call out due to a leak and blown electrics. Joe was the professional who attended the call out and he was brilliant, clearly has an emence level of knowledge and skill. Isolated the leak and electrics, but we needed a new water cylinder.

Couple of days later Joe was back to install the new cylinder, which was a full day job. All work was completed so professionally and care taken to ensure everything was functioning correct before leaving.

On the basis of the work and my dealings with Joe and Tony in the office I would recommend this business for all your plumbing needs.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Great speedy, efficient service.

Jo, was friendly, efficient and very professional. He showed consideration for our property and as we are both aged, he offered to relight the pilot light on the fire.
The engineer also arrived in correct alotted time.

13 February 2024
Unprompted review

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