MyFlowers 

The arrangement looked beautiful

Flowers arrived on time, beautifully arranged and still looking fresh four days later!

I've never left a bad review before for any company but people need to know this company is very poor.

Someone ordered surprise "Harmony" bouquet which was delivered on 3rd August by post. There was no indication of who it was from and the flowers were in very poor condition. I tried to call the number and was directed to their website. I emailed them immediately and had an email every day for 3 days asking if I still required assistance. Each time I said "YES". Eventually on 6th August I was asked to send some photos of the bouquet. Thankfully I had taken photos on arrival so I sent them off.

I received a response saying they had been delivered on 1st August so you would expect them to have deteriorated by 6th, and I had only contacted them on 5th! Therefore they are not able to offer a refund or replacement which I had not asked for!!

I would not recommend this florist at all. I understand things go wrong - but where did my flowers go between 1st August and 3rd when they eventually arrived at my house? Not only were the flowers very poor but the customer service is dreadful.

I'm just sad that I can't let the person know who paid for my flowers that they were ripped off.

Amazing flowers for my family definitely recommend 100%

Very nice flowers .
Arrived on time.
Always quick respond from the staff...

Great service! Had a long day and am travelling for work and got to send my girlfriend some flowers and chocolates. Great service, she was very happy! Thanks my flowers!

It was very easy getting everything I need. I had the option of same day delivery and had great communication.

Got the flowers and card for my friend and she love it 🥰. Ordered while I was away and sent in amazing secure package the next day. Definitely recommend to everyone. Quality and service was amazing. Thank you!

Bought for my daughter in law she loved them

Delighted with this App, great experience from order to delivery. I have ordered from them a few times and my family members loved their flowers.

2nd time using they are spot on

Absolute disgrace. I paid for a premium Same-Day Delivery service on the 4th for a time-sensitive birthday gift. The flowers did not arrive until two days later on the 6th, completely missing the birthday and ruining the surprise.When I contacted customer service for a full refund, they refused. They claimed that because the courier (Royal Mail) handled it, the date was just an "estimate"—despite taking my money specifically for same-day delivery. To make it worse, they told me I should have refused the parcel at the door, and only offered a useless 20% discount voucher for a future order.This company takes your money for premium shipping services they cannot fulfill, hides behind delivery "estimates" in their terms, and refuses to comply with the UK Consumer Rights Act when they fail. Avoid MyFlowers at all costs if your gift is for a special occasion. I am now forced to claw my money back via a bank chargeback.

Everything was outstanding from customer service and communication to the actual delivery and the product was even better than the photos on the website fair to say my wife loved them and i will definitely be buying again and recommending to anyone

A great company and quality products; thank you.

I would not recommend MyFlowers based on my experience.
I ordered a bouquet for a specific delivery date, but it arrived late. I was informed it wouldn't arrive on time, leaving me worried I'd have no flowers for the occasion, so I had to order a replacement bouquet from another online florist at additional expense.
When the MyFlowers bouquet eventually arrived, the quality was extremely disappointing. I paid around £80 for what was advertised as a large bouquet, but it looked much smaller than expected. The flowers had clearly been squashed during transit, many of the petals were damaged or missing, and the overall presentation looked nothing like the photos on the website.
Even after putting the flowers in water, only about half of the bouquet recovered. The rest arrived looking wilted or already dying, which I suspect was due to the delayed delivery. It was certainly not the fresh, premium-quality bouquet that was advertised.
To make matters worse, the replacement bouquet I bought elsewhere was the same type of flowers, arrived on time in perfect condition, looked far better, and cost significantly less.
I contacted customer service requesting a full refund because the bouquet was both late and of unacceptable quality. I made it clear I did not want a replacement or store credit, as I had lost confidence in the company. I received a generic response saying they would investigate with their florist, but despite waiting, I never received any meaningful follow-up. When I chased them again, I was still left without a resolution.
Between the late delivery, poor quality, misleading presentation, and lack of customer service, I feel this bouquet was nowhere near worth the price. I won't be ordering from MyFlowers again. Awful company.

DO NOT ORDER.

awful service. I ordered flowers for next day delivery & they didn’t arrive. Contacted them via WhatsApp’s and email and didn’t hear anything back.
I got a refund through my bank.

Avoid this company. Don’t waste your time or money.

Great service

DO NOT ORDER from this company. Their website is misleading. I wanted to send flowers to my friend. The. website offers a discount on the first order which I wanted to take advantage of. By clicking on the discount it automatically activated a subscription of repeat flower delivery indefinitely.There is no link to terminate this subscription!
Subsequently flowers of sub standard quality were sent to my friend without a card to indentify the sender for several months at my expense.
This practice is misleading and must be stopped!

Everything was as i expected. The bouquet was gorgeous, the flowers were fresh and arrived on time. All very professional.