My Creed purchase was competitively priced and arrived as promised. There was perhaps a delay of a couple of days due to the product coming from outside the UK but nothing that would put me off orderi... See more
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Genuine product at an excellent price, clear info provided when buying from Europe so no concerns about unexpected bills on arrival. Couldn't be happier and will definitely buy again. The little perfu... See more
Excellent price and given it comes from abroad great despatch and delivery time. Kept informed about my order and even got a sample with it.!!! X I love Lancaster tan prolonging cream- it really d... See more
Good prices, however they said free postage - next page said minimum order price £75 for free post. I doubled the order. Then they said £5 off first order - but when claimed it said it required an acc... See more
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Company details
About MyOrigines
Written by the company
MyOrigines, la sélection des plus belles marques beauté.
Parfum, soin, maquillage, capillaire.
Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.
Parfum, soin, maquillage, capillaire.
Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.
MyOrigines
Written by the company
- Notre service client à votre écoute 💌
- Du lundi au samedi de 8h à 18h, par téléphone au N° Cristal 0969 321 310
- Notre engagement
- Cette expertise que nous vous offrons au quotidien, nous a permis de gagner la confiance des plus grandes marques qui nous suivent et nous soutiennent depuis nos débuts. Grâce à une collaboration rigoureuse de nos équipes, nous sommes à même de vous proposer ces attentions particulières qui transforment votre expérience beauté en moments privilégiés : offres personnalisées, rendez-vous d’exception avec nos partenaires beauté, doses d’essais rigoureusement sélectionnées.
Livraison offerte dès 49€
Paiement sécurisé
Contact info
4.5
Excellent
189K reviews
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Be awareRecurrent misleading advertising: they don't deliver what they promise and customer support is awful!
Be aware: this company does not honour the conditions offered at the time of purchase. In the same household, we had two terrible experiences in a row, proving that their issues with free samples and customer support are systemic.
Order no. MO-200004932802: A £95.71 purchase. The website explicitly promised 3 free samples for orders over £75. We spent more and increased our cart value precisely because of this incentive, but they only sent 1 sample. On top of that, the 5% first-purchase discount was not applied automatically. We contacted them on June 23rd and only got a reply today, June 29th, confirming a £5.00 refund because we chased them, but refusing to send the remaining samples.
Order no. MO-200004932797: A new purchase made hoping the previous case was an isolated incident, but the mistake repeated itself even worse: they promise at least 3 samples on the website and sent absolutely none. Another email has already been sent demanding clarification.
It is unacceptable that customers have to police the company to receive the correct discount and the advertised freebies. They use samples as bait to get us to spend more, and then they fail to deliver. Their customer service is extremely slow and their automatic promotions fail. First and last time buying here. I hope the company honours what it promises and resolves this issue.
29 June 2026
Unprompted review
Reply from MyOrigines
Dear Customer,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your recent orders did not meet your expectations and understand your disappointment regarding the samples, the promotional discount and the time taken to receive a response from our Customer Service team.
We would like to clarify that complimentary samples are prepared according to the stock available at the time your order is being packed. While we always strive to include the number of samples announced whenever possible, availability may vary depending on the supplies provided by our partner brands.
Regarding our promotional offers, some benefits available on our website require a promotional code to be entered in the dedicated field before completing the order. When applicable, this information is indicated in the terms of the offer. If a promotion does not work as expected, our Customer Service team is available to investigate and provide a solution.
We are sorry that your experience did not reflect the level of service we aim to provide. We invite you to contact our Customer Service team at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm) so that we can review your orders in detail. You can also use the virtual assistant available on our website, which may help answer your questions or guide you quickly.
We appreciate your feedback, as it helps us improve our services.
Kind regards,
The MyOrigines Team
Great that product was in stock
Great that product was in stock. Packaging was lovely as was free sample gift
Thank you
19 June 2026
Reply from MyOrigines
Hello,
Thank you very much for your kind review and for choosing MyOrigines.
We are delighted to hear that the product you were looking for was in stock and that you were pleased with the packaging and the complimentary sample. Your satisfaction is our greatest reward.
If you ever need any assistance, our Customer Service team is available at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm). You can also use our virtual assistant on our website, which is available to help you at any time.
Thank you again for your trust. We look forward to welcoming you back to MyOrigines very soon.
Kind regards,
The MyOrigines Team
Will use again. Already have done.
Easy to order. Excellent prices.good delivery and communications all the way through. Packed very well.
19 June 2026
MyOrigines seems to be the only company…
MyOrigines seems to be the only company supplying the deodorant I want: Hermès Orange Verte.
At a reasonable price too.
What's not to like?
19 June 2026
Excellent and efficient service
I ordered products from MyOrigines and they were dispatched and arrived very quickly, well packaged and as described.
I was kept informed of the parcel journey at every stage which was very helpful.
I will be ordering again soon.
16 June 2026
I think the company’s pricing is good during very hard times for everyone so it’s appreciated
I think the com
19 June 2026
A fantastic shop with very friendly and…
A fantastic shop with very friendly and courteous service. An excellent selection, great prices, and very fast shipping. It is my favorite shop, and I always enjoy coming back. Warm regards to the whole team.
Jacek
19 June 2026
Fantastic prices!!
After falling in love with a Jean Paul Gaultier perfume, I managed to find it on the My Origines website a lot cheaper than it was in the shops. Highly recommend this company and will definitely use again A+++
13 June 2026
Unprompted review
Great service at great prices
17 June 2026
If you are someone who wants your items…
If you are someone who wants your items immediately then this is not for you. However if you are prepared to wait 1-2 weeks for delivery then you can get excellent products and prices from here. Personally I have never experienced any problems with the company and have used them multiple times and will continue to do so.
31 May 2026
Excellent prices and fast delivery
16 June 2026
Really nice shop
Really nice shop, I am always happy with my purchases. They carry brands I can't buy anywhere else, and at great prices, too.
15 May 2026
Super genial
16 June 2026
Reply from MyOrigines
Hello,
Thank you for your feedback.
We are glad to hear that you appreciated our prices and that your goods were well packaged. However, we are sorry that the delivery took longer than expected.
We understand that slow delivery can be disappointing, and we will share your feedback with our logistics partners to help improve this point.
Thank you for your trust, and we hope to offer you an even better experience next time.
Kind regards,
The MyOrigines Team
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