Muve Reviews 

12,363
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing exceptional support and keeping buyers fully updated throughout every single step of the journey. Consumers deeply appreciate the efficient service, remarkably quick response times, and clear guidance, which make property purchases wonderfully smooth and stress-free. However, some people mentioned significant difficulties with communication and noted that reaching their assigned case handlers could sometimes be extremely slow and frustrating. Some reviewers also experienced unexpected delays, extra costs, and a lack of proactive updates, which negatively affected their overall transaction experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful approach... See more

Service

Users describe positive interactions with service, highlighting efficient communication and quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Consumers find response time to be positive, highlighting speedy service and regular updates throughout the... See more

User experience

Clients share positive opinions on user experience, highlighting that the whole process is professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more

Company replied

Rated 5 out of 5 stars

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more

Company replied

Rated 5 out of 5 stars

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more

Company replied

Rated 5 out of 5 stars

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more

Company replied


Company details

  1. Conveyancer

About Muve

Written by the company

At Muve, we’re transforming the home-moving experience by eliminating the legal black hole that causes delays and uncertainty.

Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.

Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.

We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.6

All reviews

(12,363)

2,742 reviews in the last 12 months

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Rated 5 out of 5 stars

Sajith, Chamani and Vihan - dream team

We were fortunate enough to be allocated with Sajith C as our account manager. He was exceptional from start to finish: providing clear updates, chasing every query we had, communicating via phone call when preferred and despite delays beyond his control, providing reassurance and support from day one. He is a real asset to this company.

We were also lucky to be allocated Chamani and Vihan as our conveyancers. Both handled our separate matters with professionalism and haste. No query was too small for them to address - they were always happy to call us to talk things through and reassure us.

We would not hesitate to recommend this team to anyone purchasing or selling their property. As long as you communicate with them clearly, you can expect a smooth and supportive journey.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear James,

Thank you for your lovely review!

We're delighted to hear that Sajith provided clear communication, regular updates, and reassurance throughout your transaction, especially during delays outside of his control. It's also wonderful to know that Chamani and Vihan supported you so professionally and were always available to discuss any questions or concerns along the way.

Thank you for your kind words and recommendation. We really appreciate your feedback and are pleased that the team helped make your journey a positive one.

Kind regards,
Kavindi
Team MUVE

Rated 4 out of 5 stars

Great Service

Had a really good experience with Anali as my case handler and Tyana. Process was really straightforward and the communication was really good throughout. Would recommend!

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Adam,

Thank you for taking the time to leave us a review!

We're delighted to hear that you had a positive experience with Anali and Tyana, and that they were able to make the process feel straightforward for you. Clear communication is so important during a property transaction, so it's great to know you felt well supported and informed throughout.

We really appreciate your recommendation and wish you all the best in your new home.

Kind regards,
Kavindi
Team Muve

Rated 5 out of 5 stars

First Time Buyer - good communication

The main positive I found working with Muve was the communication. As a first time buyer, there were many questions, clarifications and explanations needed throughout the process which I felt I could reach out and speak to the team at any point.

10 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Sophie,

Thank you for taking the time to leave such a thoughtful review. We're especially pleased to hear that, as a first-time buyer, you felt supported throughout the process and were able to reach out to the team whenever you needed guidance or clarification.

We understand that buying your first home comes with plenty of questions, so it's wonderful to know that our communication helped provide reassurance and kept you informed every step of the way.

Thank you for choosing Muve and for your recommendation.

We wish you many happy years in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Extremely happy with the services we…

Extremely happy with the services we recieved by our conveyancer reon and mahiru we were wellinformed abt the case what is happening how long will it take took the lightbolt services which were extremely efficient...would 100% recommend them

13 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Hira,

Thank you for your fantastic review!

We're delighted to hear that Reon and Mahiru provided such a positive experience and kept you well informed throughout your transaction. Clear communication and regular updates are so important, and we're pleased that you always felt informed about the progress of your case.

Thank you for your recommendation and for choosing Muve. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent conveyancing services

Really excellent conveyancing services from Rashida and Krishanth from Muve. The onboarding through to general account management was smooth. Really appreciated the regular check-ins and polite communication. Thank you!

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for taking the time to share your experience!

We're delighted to hear that Rashida and Krishanth provided such excellent support throughout your transaction and helped make the process smooth from onboarding right through to completion.

It's wonderful to know that their regular check-ins, clear communication, and professional approach made a positive difference to your experience. We'll be sure to pass on your kind feedback to both of them.

Thank you for choosing Muve and for placing your trust in our team. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I used muve conveyancing to buy a…

I used muve conveyancing to buy a house. I would recommend this law firm to everyone who wants to buy a house quickly and get through the process of buying a house smoothly. Our calls and queries were promptly answered by the staff especially sumudu who would respond to my calls and emails within five minutes. I am glad I choose muve for the process of buying my house.
Changaiz

3 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Changaiz,

Thank you for sharing your experience!

We're delighted to hear that your house purchase went smoothly and that our team was able to provide the level of service and responsiveness you were looking for.

It's especially wonderful to hear your recognition of Sumudu's support. Prompt communication can make all the difference during a property transaction, and we're pleased that her quick responses to your calls and emails helped make the process easier and more reassuring for you.

Thank you for placing your trust in Muve and for recommending our services to others. We wish you every happiness in your new home and all the best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I signed up for the expedited package…

I signed up for the expedited package and I couldn’t be happier. Kevin and Maneesha had seven weeks to get this over the line and they did it in six!!

I really enjoyed pulling this together with you guys. I’d already used Muve in 2020 so, I knew was in safe hands

(No chain, cash purchase)

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Alexandria,

Thank you for taking the time to share your experience with us.

We're delighted to hear that Kevin and Maneesha were able to complete your transaction ahead of schedule and help get everything over the line within six weeks.

It's especially rewarding to know that you chose Muve again after working with us in 2020 and felt confident that your matter was in safe hands. Your continued trust means a great deal to us.

Congratulations on your purchase, and we truly appreciate the opportunity to have supported you once again. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I couldn’t be happier with the service…

I couldn’t be happier with the service I received from my conveyancer. From start to finish, they were professional, friendly and incredibly helpful. They kept me updated throughout the process, explained everything clearly and were always quick to respond to any questions or concerns I had.

Buying a property can be stressful, but they made the whole process feel much easier and gave me complete confidence that everything was being handled properly. Their attention to detail, communication and commitment were exceptional.

I would highly recommend them to anyone looking for a reliable, professional and approachable conveyancer. Thank you for making what could have been a stressful experience such a smooth and positive one!

10 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Kimron,

Thank you so much for taking the time to share your experience.

We’re delighted to hear that your conveyancer provided the professional, friendly, and supportive service you deserved throughout your transaction.

We truly appreciate your kind words about the communication, responsiveness, and attention to detail shown along the way. Buying a property can certainly feel overwhelming at times, so it's wonderful to know that you felt informed, reassured, and confident that everything was being handled properly from start to finish.

Thank you for your recommendation and for trusting Muve with such an important milestone. We're thrilled that we could help make your journey a smooth and positive one, and we wish you every happiness in your new property.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

AMAZING

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole process. Nadvi made this process so much easier. Would highly recommend.

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Harri,

Thank you for your wonderful review!

We're delighted to hear that your experience was such a positive one and that the process felt smooth, efficient, and stress-free throughout.

It's especially great to know that Nadvi's support made a real difference and that you felt reassured by the prompt responses and clear communication at every stage. We understand how important it is to keep clients informed, and we're pleased this helped put you at ease during your transaction.

Thank you for your recommendation and for choosing Muve. We wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Transaction

We have been involved in the transaction of a property which both Sajith and Vishale were working on, they kept us up to date throughout the transaction and although it was complicated, they managed to get it pushed through.

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Natalie,

Thank you for your wonderful review!

We're delighted to hear that Sajith and Vishale kept you informed throughout what sounds like a complex transaction and worked hard to help bring it to a successful conclusion.

Property transactions don't always go exactly to plan, so it's great to know that their perseverance, communication, and commitment helped keep things moving forward despite the challenges along the way.

Thank you for choosing Muve and for taking the time to share your experience.

We wish you all the best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Avishka Attygalle

Avishka Attygalle has been brilliant! Provided all the answers I needed and supported from start to end. One of the best services I have received and was so efficient to help resolve my query. I would absolutely recommend Muve as their staff are wonderful and super helpful.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for your fantastic review.

We're thrilled to hear that Avishka was able to provide the support and guidance you needed from start to finish.

Your kind words about Avishka and the wider Muve team are greatly appreciated, and we'll be sure to pass on your feedback. It's wonderful to know that our team's dedication and helpful approach left such a positive impression.

Thank you for your recommendation and for choosing Muve. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Rajitha and Maneesha have both been…

Rajitha and Maneesha have both been amazing even by my estate agents admission too!! Communication has been brilliant every step of the way, regular updates and the portal really helps especially for a 1st time buyer. Can not recommend muve enough. Thankyou for all of your help!!

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Lauri,

Thank you for your wonderful review!

We're delighted to hear that Rajitha and Maneesha provided such excellent support throughout your purchase and kept you updated every step of the way. It's particularly rewarding to know that their efforts were recognised not only by you but also by your estate agent.

We're also pleased that you found our portal helpful as a first-time buyer and we're glad the combination of clear communication and accessible updates helped make the process easier for you.

Thank you for your recommendation and for choosing Muve. We wish you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

amazing - request Tiyasha and Sanuji

I had a very difficult property sale, where to buyer's solicitors should receive negative trust pilot results. However Tiyasha and Sanuji were amazing. They kept calm & kept me informed of everything along the way, offering pratical solutions all the way through.
I would recommend using Muve, and if you do, request Sanuji and Tiyasha as a team.

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Henry,

Thank you for sharing your experience!

We understand how stressful a challenging property sale can be, so we're delighted to hear that Tiyasha and Sanuji were able to provide the support, communication, and practical guidance you needed throughout the process.

It's especially rewarding to know that they kept you informed every step of the way and helped navigate the difficulties with professionalism and care. We'll be sure to pass on your kind words to both of them.

Thank you for your recommendation and for placing your trust in Muve. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional. I dealt with Tiyasha De Silva and I am very pleased with her work. She was helpful and responsive to any enquiries I had.

29 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Eduart,

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that you found the service both friendly and professional, and that Tiyasha was able to provide the support and responsiveness you needed throughout your transaction.

Your kind words will mean a great deal to Tiyasha, and we'll be sure to share your feedback with her. It's wonderful to know that she was able to assist you promptly and make the process a positive experience.

Thank you for choosing Muve, and we wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Exceptional service

Exceptional service, literally no complaints whatsoever. Prompt responses, regular updates and looked after really well by Tiyasha, Vevin and the whole team. I fully recommend Muve to anyone looking for solid, professional and friendly Conveyancers.

25 May 2026
Unprompted review
Muve logo

Reply from Muve

Dear Leo,

Thank you for your fantastic review!

We're delighted to hear that you had such a positive experience with Muve and that our team's communication, responsiveness, and regular updates helped make the process a smooth one for you.

A special thank you for recognising Tiyasha and Vevin. We know they'll be thrilled to hear your kind feedback. It's wonderful to know that you felt well supported throughout your transaction.

We truly appreciate your recommendation and your trust in Muve. Wishing you all the best for the future, and thank you for choosing us to assist with your move.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I used Muve Solicitors as I was…

I used Muve Solicitors as I was recommended them by two friends who’d already used their services. Couldn’t approve of their service any more highly. Shout out to Umar and Anali who were great during the whole process!

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Oliver,

Thank you for sharing your experience with Muve!

We're delighted that, having been recommended by friends, you found the service deserving of the same confidence and trust.

It's wonderful to hear that Umar and Anali played such a positive role in your transaction, providing support and guidance throughout the process. We know how important it is to have a reliable team by your side, and we're pleased they helped make your experience a positive one.

We truly appreciate your kind words and thank you for choosing Muve. Wishing you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I have used Muve four times now

I have used Muve for all four of my property transactions to date and it has always been straightforward with good communication throughout. I’d recommend Muve as they are a great value team for the service they deliver.

Most recently Krishanth was particularly helpful with a difficult leasehold purchase.

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear George,

Thank you for your continued trust in Muve! It means a great deal to us that you have chosen our team for all four of your property transactions and have consistently found the service straightforward and well-communicated throughout.

We're especially pleased to hear that Krishanth was able to assist you with what sounds like a challenging leasehold purchase. We'll be sure to pass on your kind feedback and recognition to him.

Thank you for your recommendation and for taking the time to share your experience.

We wish you all the best with your new property and look forward to assisting you again in the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Outstanding service

Buying a house is certainly not an easy process and there are several stages that the solicitors and us have to go through together. We thank both Samidu and Nethmi for their outstanding service and support and we couldn't be happier with our new home.

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Ramzanali,

Thank you for your wonderful review!

We know that buying a home can be a complex journey, so we're delighted to hear that Samidu and Nethmi were able to provide the support and guidance you needed throughout the process. It’s especially rewarding to know that their dedication helped make your experience a positive one and that you're now happily settled in your new home.

We truly appreciate your kind words and wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I have had a great experience dealing…

I have had a great experience dealing with Ethan and Madhusha who made everything happen so smoothly.

25 August 2026
Muve logo

Reply from Muve

Dear Heather,

Thank you for taking the time to share your experience. We're delighted to hear that Ethan and Madhusha helped make the process run so smoothly for you. We'll be sure to pass along your kind words to them, as I'm sure they will really appreciate the recognition.

Thank you for choosing Muve, and we wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Highly recommended

Highly recommended - very competitive on conveyancing fees, however, the biggest advantage to anybody selling or buying a property is the speedy response to enquiries. Having used MUVE on three occasions, with exemplary customer service at all times, we have to wonder why people continue to use high street solicitors/conveyancers. Our thanks to Anisha, Dinithi and Hasini, all of whom, went above and beyond expectations. Many thanks.

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Steve,

Thank you for your continued trust in MUVE and for taking the time to share your experience.

We're delighted to hear that you found our conveyancing service competitive and, most importantly, responsive throughout your transactions. We understand how valuable timely communication is when buying or selling a property, so it's wonderful to know that our team helped make the process smoother for you on all three occasions.

A special thank you for recognising Anisha, Dinithi, and Hasini. We're pleased to hear that their dedication, support, and commitment to helping you exceeded your expectations. We will be sure to pass on your kind feedback to them.

Thank you once again for your recommendation. It has been a pleasure assisting you, and we look forward to helping you with any future property matters.

Kind regards,
Kavindi
Team MUVE

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