Muve Reviews 

12,365
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing exceptional support and keeping buyers fully updated throughout every single step of the journey. Consumers deeply appreciate the efficient service, remarkably quick response times, and clear guidance, which make property purchases wonderfully smooth and stress-free. However, some people mentioned significant difficulties with communication and noted that reaching their assigned case handlers could sometimes be extremely slow and frustrating. Some reviewers also experienced unexpected delays, extra costs, and a lack of proactive updates, which negatively affected their overall transaction experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful approach... See more

Service

Users describe positive interactions with service, highlighting efficient communication and quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Consumers find response time to be positive, highlighting speedy service and regular updates throughout the... See more

User experience

Clients share positive opinions on user experience, highlighting that the whole process is professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more

Company replied

Rated 5 out of 5 stars

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more

Company replied

Rated 5 out of 5 stars

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more

Company replied

Rated 5 out of 5 stars

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more

Company replied


Company details

  1. Conveyancer

About Muve

Written by the company

At Muve, we’re transforming the home-moving experience by eliminating the legal black hole that causes delays and uncertainty.

Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.

Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.

We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.6

All reviews

(12,365)

2,742 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve had the most amazing experience…

I’ve had the most amazing experience with Mohamed Rashid. I am a mortgage adviser so i deal with solicitors a lot and many of which have been terrible however Mohamed has been absolutely exceptional. I can’t wait to recommend him to everyone for truly top class service. At times I forgot the stresses of buying a house as he made everything so easy and corresponded with me throughout the entire process ensuring I was kept fully updated. He is such a kind and thoughtful man and I’m very grateful to have had him dealing with my case.
I would also like to thank Aiyash for being great in dealing with the case too whenever he was involved. I will definitely be recommending that my clients use Mohamed Rashid for their purchases in future.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Emily,

Thank you for taking the time to leave such a fantastic review.

It's especially rewarding to receive feedback from a mortgage adviser, and we're thrilled to hear that Mohamed Rashid provided such an exceptional experience throughout your purchase. His dedication to keeping clients informed and making the process as smooth as possible is something we value highly, so it's wonderful to know this made such a positive impact.

We're also pleased to hear that Aiyash was able to support you along the way. Thank you for your recommendation and for your confidence in recommending Mohamed to your clients.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

As a Mortgage Adviser I have a pleasure…

As a Mortgage Adviser I have a pleasure to work with Muve on the daily basis . I just wanted to take this opportunity to share a positive feedback and say a big thank You for the very efficient service I have received from Muve over the last few months.

In particular , I would like to highlight one name - Tiyasha and the fanstastic work she has been doing on my client's cases .She is incredibly efficient and proactive, provides regular updates and keeps the cases moving forward at a great pace. You can genuinely see that things are constantly progressing when she is handling a case! Communication is excellent and I always feel fully up to date with where everything stands.
Most importantly, my clients have been extremely happy with the service they have received, which of course makes me very happy too.

Thank you again for the great service and support from the team — it is very much appreciated.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Marta,

Thank you for taking the time to share such thoughtful feedback.

It’s especially rewarding to receive recognition from a Mortgage Adviser who works with us regularly and has firsthand experience of our service and processes.

We're delighted to hear that Tiyasha has made such a positive impression through her efficiency, proactive approach, and commitment to keeping cases progressing smoothly.

Your kind words will certainly be shared with Tiyasha and the wider team, who will be thrilled to know their hard work and dedication have been recognised.

Thank you again for your continued trust and support. We truly value our relationship with you and look forward to working together on many more successful cases in the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Our agents Rajitha and Udantha were…

Our agents Rajitha and Udantha were very helpful in the process and everything moved very swiftly. We'd highly recommend Muve to anyone who wants a smooth process.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Ioana,

Thank you for your fantastic review!

We're delighted to hear that Rajitha and Udantha were able to make your experience a smooth and efficient one. Providing clear support and keeping matters progressing swiftly is something we strive for, so it's fantastic to know this was reflected throughout your transaction.

Thank you for your recommendation and for placing your trust in Muve. We wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I had an excellent experience with the…

I had an excellent experience with the conveyancing team, specifically Sharmila and Rukshana. Throughout the entire process, they provided outstanding service and maintained exceptionally clear, transparent communication. They kept me fully informed at every stage, answered all my questions promptly, and handled everything with the utmost professionalism. Their efficiency and dedication made what is typically a stressful process feel smooth and straightforward. I highly recommend their conveyancing services to anyone looking for a reliable and supportive team.

28 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Hussain,

Thank you for taking the time to share such a detailed review.

We're thrilled to hear that Sharmila and Rukshana delivered the high level of service and communication that helped make your conveyancing journey a positive one. We understand that buying or selling a property can often feel overwhelming, so it's fantastic to know that their professionalism, responsiveness, and commitment to keeping you informed helped make the process feel smooth and straightforward.

Your kind recognition of their dedication and support is greatly appreciated, and we'll be sure to pass your feedback on to both Sharmila and Rukshana. Thank you for your recommendation and for trusting Muve with your transaction.

We wish you all the very best for the future, and should you choose to use our services again, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent communication

We just completed the purchase of our first house in Cardiff with Muve. We are so thankful to the conveyancers (Nethra & team). From the beginning, communication was paramount (via apps, emails & phone calls). They kept us updated on every step & supported us very well, including sticking with our completion date. Moreover, the fees were transparent and easily outlined (no hidden costs). We would definitely recommend them! Thanks, Fred & Tee.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Fred and Tee,

Thank you for your wonderful review!

We're delighted to hear that your first home-buying journey was such a positive experience. Purchasing your first property is a significant milestone, and it's fantastic to know that Nethra and the team were able to provide the communication, support, and guidance needed every step of the way.

We're especially pleased that you found the updates clear and consistent, and that the transaction progressed smoothly through to your planned completion date. It's also wonderful to hear that our transparent pricing gave you confidence throughout the process.

Thank you for your recommendation and for placing your trust in Muve. We wish you both every happiness as you settle into your new home and begin this exciting new chapter.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent service

I've just sold my property with Muve. My Conveyencer was Khadeeja Shama and Migdhad Ali as the Account Manager - both have done a fantastic job. I cannot thank them enough for their hard work and efficient service. They always kept me updated every week if not more. I would 100% recommend them to anyone who's looking for conveyancing - their service is first class without a doubt!
Thank you Khadeeja and Migdhad for your excellent service!

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Julie,

Thank you for your fantastic review.

We're delighted to hear that you had such a positive experience with your property sale. It's wonderful to know that Khadeeja and Migdhad delivered the level of service, communication, and support that helped make the process a smooth one from start to finish.

Keeping our clients informed is a key priority, so we're especially pleased that the regular updates gave you confidence throughout the transaction. Your kind words and recommendation mean a great deal to us, and we'll be sure to share your feedback with both Khadeeja and Migdhad.

Thank you for choosing Muve. We wish you all the very best for the future, and should you choose to use our services again, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Second time

We have used Muve twice now.

Each time, the conveyancers have been extremely pleasant, communicative, professional and were looking out for us.

The only issue during the second time, our emails and possibly calls were not responded to for about 2 weeks or so due to IT issues and there was a shuffle of case manager and conveyancer. However, following the change, Desh our conveyancer who completed the sale of our house was extremely quick to reply to our queries and gave us regular feedback about the progression. He was extremely understanding of our situation. I am glad it was Desh who helped us cross this stressful time.

Based on our experience, definitely recommend Muve.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Siva,

Thank you for your continued trust in Muve and for choosing us for a second time!

We're delighted to hear that you found the team professional, communicative, and supportive throughout your transactions. Whilst we're sorry to learn that you experienced some disruption during your recent matter due to IT issues and changes within the team, we're pleased that Desh was able to step in, provide regular updates, and support you through what can often be a stressful process.

We'll be sure to share your kind feedback with Desh. Thank you for your recommendation, and we wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Purchasing property

Myself, my husband and daughter were together, purchasing our first property.
The team took us through the process step by step, always explaining everything clearly and offering all the necessary support that we needed right through to the end. Thank you very much for the excellent service you provided.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Juliana,

Thank you for your kind review.

We're honoured to have been part of your family's first home-buying journey. It's wonderful to hear that the team was able to provide clear guidance, support, and reassurance throughout the process, helping you navigate each stage with confidence.

Moments like these are incredibly special, and we're delighted that your experience with Muve was a positive one from start to finish. We truly appreciate your trust in us and your lovely feedback.

We wish you, your husband, and daughter all the very best as you begin this exciting new chapter in your new home. Should you choose to use our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Muve were brilliant

Muve were brilliant. Especially my manager Reon and Daphne my conveyancer. I I used them as I was buying a house. It was quick from start to finish. I was kept updated and never had to chase things. There was no hassle from start to finish. Would recommend and I will be using them again as I’m selling a flat.

11 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Charlie,

Thank you for your wonderful review.

We're delighted to hear that your house purchase was such a positive experience. It's fantastic to know that Reon and Daphne kept you well informed throughout, ensuring everything progressed smoothly and efficiently without the need for you to chase updates.

We'll be sure to pass on your kind words to them both. Thank you for your recommendation and for placing your trust in Muve. We look forward to assisting you again with the sale of your flat and wish you all the very best in the meantime.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Would highly recommend have used twice now

We used Muve when we sold our shared ownership flat 3 years ago and we could not fault the service.

We have also used them again recently to buy a maisonette, which was a complicated property involving a lease extension. Muve got everything completed with in the time frame smoothly and efficiently.

Also a very polite professional team who kept us updated regularly.

Would highly recommend

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Kyrstie,

Thank you for your wonderful review and for choosing Muve once again.

We're delighted to hear that your recent purchase was another positive experience, particularly given the additional complexities involved with the lease extension. It's fantastic to know that the team was able to guide the transaction through to completion smoothly and within your desired timeframe.

We truly appreciate your continued trust in Muve and are pleased that our regular communication and professional service met your expectations. Your recommendation means a great deal to us.

We wish you all the very best in your new maisonette, and should you choose to use our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I was helping my son to buy his first…

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We were kept updated both by email and weekly phone calls on the progress and ant issues that were occurring. The whole Muve team were superb. I can't recommend them highly enough

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Denis,

Thank you for your kind review!

We’re delighted to hear that Kevin Assauw and Udantha Amarakoon helped make your son's first home purchase a smooth and reassuring experience.

It's wonderful to know that their regular updates, weekly phone calls, and clear communication kept you informed throughout the process.

We truly appreciate your recommendation, and we wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Great service received from start to…

Great service received from start to finish, we are so grateful.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Edem,

Thank you for your kind review!

We're pleased to hear that you had a great experience with us from start to finish. Your feedback means a lot to the team, and we're grateful that you chose Muve to assist with your transaction.

Thank you for taking the time to share your experience, and we wish you all the best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Charithma is an amazing convenyancer

I had the pleasure of working with Charithma and Krisnath who handled my case with utmost care. Even through some hurdles i was always kept in the loop and the team really did their best to expedite things on my behalf. I would thoroughly recommend them. Fantastic work and service.

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Jacyra,

Thank your lovely feedback!

We're pleased to hear that Charithma and Krishanth provided you with attentive support throughout your transaction.

We appreciate your recognition of their efforts to keep you informed and help navigate the challenges that arose along the way. It's great to know that their communication and commitment to progressing your case made a positive difference to your experience.

Thank you for your recommendation and for choosing Muve. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I could not be happier with the service…

I could not be happier with the service I received from Muve, especially from Adisha. As a first time property buyer I was slightly overwhelmed but Adisha guided me through every step, made sure all my enquiries were answered and made sure I understood everything that was happening by giving me weekly phone calls/ emails updating me. Thanks to Adisha, instead of staying overwhelmed like I was at the beginning, buying my first property was a smooth and stress-free experience. I highly recommend the Muve team!

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Emily,

Thank you for sharing your experience!

We're delighted to hear that Adisha was able to provide the support and guidance you needed throughout your first property purchase.

Buying your first home can feel overwhelming, so it's wonderful to know that the regular updates, clear communication, and reassurance helped make the process smoother and easier to navigate. We're pleased that all of your questions were answered and that you felt supported at every stage.

Congratulations on your first property, and thank you for your kind recommendation. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Outstanding, quick, and professional service

I recently worked with Muve for my property purchase, and the experience was outstanding from start to finish. Their service was quick, professional, and incredibly efficient — they managed to complete everything within 8 weeks, compared to the traditional 12-16 weeks it usually takes.

A special mention to Kevin and Daphne, who were fantastic throughout the process. Communication was excellent — they responded to my emails promptly, and I received a call every week with a clear progress update, which gave me real peace of mind during what can otherwise be a stressful process.

I couldn't have asked for better support. Highly recommend Muve, and especially Kevin and Daphne, to anyone looking for a reliable and professional solicitor.

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Joshi,

Thank you for taking the time to share your experience and for choosing Muve for your property purchase.

We're delighted to hear that you found the process quick, professional, and efficient, and that your transaction was completed within such a positive timeframe. Buying a property can be a significant milestone, so it's wonderful to know that the regular updates and clear communication helped provide reassurance throughout.

Thank you for your recommendation. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Positive experience with Muve

We have had a pleasant experience with Muve. The house buying process is stressful and overwhelming but Naduni and Sumaiya were consistent in their communication, support etc.
Thank you for the help during this time.

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Sana,

Thank you for taking the time to leave a lovely review!

We're pleased to hear that Naduni and Sumaiya provided consistent communication and support throughout your house purchase. We understand that the home-buying process can feel stressful and overwhelming at times, so it's great to know that their assistance helped make the journey a more positive one.

Thank you for choosing Muve, and we wish you all the best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

10/10 super fast and always contactable

10/10 super fast and always contactable

10 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Grace,

Thank you for your review!

We're delighted to hear that you found the service fast and that the team was always available when needed. We really appreciate your feedback and are pleased we could support you throughout your transaction.

Thank you for choosing Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Charithma and Dinashi were exceptional

Charithma and Dinashi were exceptional. Questions and concerns were addressed within hours at the most. Great commuication. Would recommend for sure.

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Nick,

Thank you for taking the time to leave a review!

We're delighted to hear that Charithma and Dinashi provided such responsive support throughout your transaction. It's great to know that your questions and concerns were addressed promptly and that you were happy with the communication you received.

Thank you for your recommendation and for choosing Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I was lucky enough to have Nadvi and…

I was lucky enough to have Nadvi and Nethmii, talking me through my legal property transfer and were able to answer all of my questions and reassure me at every stage. Mine was a complicated case with multiple title transfers, but it was all sorted for me by these two. Many thanks. Neil

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Neil,

Thank you for taking the time to share your experience!

We're pleased to hear that Nadvi and Nethmii were able to guide you through your property transfer, answer your questions, and provide reassurance throughout the process. We appreciate that your case involved multiple title transfers, and we're glad they could help see everything through to a successful outcome.

Thank you for your kind words and for choosing Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Overall, a great experience and value for money

House purchases are known to be stressful, and mine was no different.
However, both Muniwara Sooriyabandara and Keith Peterson were amazing in helping me complete my purchase on my preferred date. There were some ups and downs along the way, including delays from the seller’s conveyancer. I had explained that I needed to complete by the end of the month due to my rental arrangements, and Keith and Muni managed to get everything completed by the 21st, a week ahead of schedule. I was delighted with the outcome, although the uncertainty beforehand was extremely stressful as my move had already been planned.
To keep this date, I ended up paying Muve’s expedite fee, as I was told that the seller’s conveyancer wasn’t ready to exchange on the Friday but ended up being able to exchange just two working days later, the following Tuesday, leaving less than the usual five working days between exchange and completion. I wasn’t particularly happy about having to pay this and will never know whether it was genuinely unavoidable or whether there was an element of upselling involved. That said, the overall conveyancing costs remained competitive, and being able to complete on my preferred date was ultimately worth it.
Throughout the process, Muni and Keith were professional, friendly and helpful. They kept me informed with regular phone calls or emails and were always available to explain what was happening. Overall, I was very happy with their service and, looking back, I would use Muve for conveyancing again.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Gaby,

Thank you for taking the time to share your experience.

We're pleased to hear that Muniwara and Keith supported you through what was a complex and understandably stressful property purchase. It's great to know they kept you informed throughout, answered your questions, and helped achieve your preferred completion date despite the delays encountered along the way.

We also appreciate your honest feedback regarding the expedite fee and are glad that, overall, you felt the service and communication provided by the team helped you reach a successful outcome.

Thank you for choosing Muve, and we wish you all the best in your new home.

Kind regards,
Kavindi
Team MUVE

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