Muve Reviews 

12,372
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing exceptional support and keeping buyers fully updated throughout every single step of the journey. Consumers deeply appreciate the efficient service, remarkably quick response times, and clear guidance, which make property purchases wonderfully smooth and stress-free. However, some people mentioned significant difficulties with communication and noted that reaching their assigned case handlers could sometimes be extremely slow and frustrating. Some reviewers also experienced unexpected delays, extra costs, and a lack of proactive updates, which negatively affected their overall transaction experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful approach... See more

Service

Users describe positive interactions with service, highlighting efficient communication and quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Consumers find response time to be positive, highlighting speedy service and regular updates throughout the... See more

User experience

Clients share positive opinions on user experience, highlighting that the whole process is professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more

Company replied

Rated 5 out of 5 stars

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more

Company replied

Rated 5 out of 5 stars

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more

Company replied

Rated 5 out of 5 stars

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more

Company replied


Company details

  1. Conveyancer

About Muve

Written by the company

At Muve, we’re transforming the home-moving experience by eliminating the legal black hole that causes delays and uncertainty.

Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.

Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.

We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(12,372)

2,742 reviews in the last 12 months

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Rated 5 out of 5 stars

Rajitha and Maneesha have both been…

Rajitha and Maneesha have both been amazing even by my estate agents admission too!! Communication has been brilliant every step of the way, regular updates and the portal really helps especially for a 1st time buyer. Can not recommend muve enough. Thankyou for all of your help!!

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Lauri,

Thank you for your wonderful review!

We're delighted to hear that Rajitha and Maneesha provided such excellent support throughout your purchase and kept you updated every step of the way. It's particularly rewarding to know that their efforts were recognised not only by you but also by your estate agent.

We're also pleased that you found our portal helpful as a first-time buyer and we're glad the combination of clear communication and accessible updates helped make the process easier for you.

Thank you for your recommendation and for choosing Muve. We wish you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

amazing - request Tiyasha and Sanuji

I had a very difficult property sale, where to buyer's solicitors should receive negative trust pilot results. However Tiyasha and Sanuji were amazing. They kept calm & kept me informed of everything along the way, offering pratical solutions all the way through.
I would recommend using Muve, and if you do, request Sanuji and Tiyasha as a team.

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Henry,

Thank you for sharing your experience!

We understand how stressful a challenging property sale can be, so we're delighted to hear that Tiyasha and Sanuji were able to provide the support, communication, and practical guidance you needed throughout the process.

It's especially rewarding to know that they kept you informed every step of the way and helped navigate the difficulties with professionalism and care. We'll be sure to pass on your kind words to both of them.

Thank you for your recommendation and for placing your trust in Muve. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional. I dealt with Tiyasha De Silva and I am very pleased with her work. She was helpful and responsive to any enquiries I had.

29 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Eduart,

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that you found the service both friendly and professional, and that Tiyasha was able to provide the support and responsiveness you needed throughout your transaction.

Your kind words will mean a great deal to Tiyasha, and we'll be sure to share your feedback with her. It's wonderful to know that she was able to assist you promptly and make the process a positive experience.

Thank you for choosing Muve, and we wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Exceptional service

Exceptional service, literally no complaints whatsoever. Prompt responses, regular updates and looked after really well by Tiyasha, Vevin and the whole team. I fully recommend Muve to anyone looking for solid, professional and friendly Conveyancers.

25 May 2026
Unprompted review
Muve logo

Reply from Muve

Dear Leo,

Thank you for your fantastic review!

We're delighted to hear that you had such a positive experience with Muve and that our team's communication, responsiveness, and regular updates helped make the process a smooth one for you.

A special thank you for recognising Tiyasha and Vevin. We know they'll be thrilled to hear your kind feedback. It's wonderful to know that you felt well supported throughout your transaction.

We truly appreciate your recommendation and your trust in Muve. Wishing you all the best for the future, and thank you for choosing us to assist with your move.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I used Muve Solicitors as I was…

I used Muve Solicitors as I was recommended them by two friends who’d already used their services. Couldn’t approve of their service any more highly. Shout out to Umar and Anali who were great during the whole process!

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Oliver,

Thank you for sharing your experience with Muve!

We're delighted that, having been recommended by friends, you found the service deserving of the same confidence and trust.

It's wonderful to hear that Umar and Anali played such a positive role in your transaction, providing support and guidance throughout the process. We know how important it is to have a reliable team by your side, and we're pleased they helped make your experience a positive one.

We truly appreciate your kind words and thank you for choosing Muve. Wishing you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I have used Muve four times now

I have used Muve for all four of my property transactions to date and it has always been straightforward with good communication throughout. I’d recommend Muve as they are a great value team for the service they deliver.

Most recently Krishanth was particularly helpful with a difficult leasehold purchase.

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear George,

Thank you for your continued trust in Muve! It means a great deal to us that you have chosen our team for all four of your property transactions and have consistently found the service straightforward and well-communicated throughout.

We're especially pleased to hear that Krishanth was able to assist you with what sounds like a challenging leasehold purchase. We'll be sure to pass on your kind feedback and recognition to him.

Thank you for your recommendation and for taking the time to share your experience.

We wish you all the best with your new property and look forward to assisting you again in the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Outstanding service

Buying a house is certainly not an easy process and there are several stages that the solicitors and us have to go through together. We thank both Samidu and Nethmi for their outstanding service and support and we couldn't be happier with our new home.

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Ramzanali,

Thank you for your wonderful review!

We know that buying a home can be a complex journey, so we're delighted to hear that Samidu and Nethmi were able to provide the support and guidance you needed throughout the process. It’s especially rewarding to know that their dedication helped make your experience a positive one and that you're now happily settled in your new home.

We truly appreciate your kind words and wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I have had a great experience dealing…

I have had a great experience dealing with Ethan and Madhusha who made everything happen so smoothly.

25 August 2026
Muve logo

Reply from Muve

Dear Heather,

Thank you for taking the time to share your experience. We're delighted to hear that Ethan and Madhusha helped make the process run so smoothly for you. We'll be sure to pass along your kind words to them, as I'm sure they will really appreciate the recognition.

Thank you for choosing Muve, and we wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Highly recommended

Highly recommended - very competitive on conveyancing fees, however, the biggest advantage to anybody selling or buying a property is the speedy response to enquiries. Having used MUVE on three occasions, with exemplary customer service at all times, we have to wonder why people continue to use high street solicitors/conveyancers. Our thanks to Anisha, Dinithi and Hasini, all of whom, went above and beyond expectations. Many thanks.

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Steve,

Thank you for your continued trust in MUVE and for taking the time to share your experience.

We're delighted to hear that you found our conveyancing service competitive and, most importantly, responsive throughout your transactions. We understand how valuable timely communication is when buying or selling a property, so it's wonderful to know that our team helped make the process smoother for you on all three occasions.

A special thank you for recognising Anisha, Dinithi, and Hasini. We're pleased to hear that their dedication, support, and commitment to helping you exceeded your expectations. We will be sure to pass on your kind feedback to them.

Thank you once again for your recommendation. It has been a pleasure assisting you, and we look forward to helping you with any future property matters.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Being a first time buyer

Being a first time buyer and not having a clue what I was doing, the team I had was amazing. Samidu updated me on all the progress that was being made, with a phone call at a time that suited myself and followed it up with an email so there was written copy to refer to. Malvindee was so extremly helpful when it came to questions and went above and beyond when there were some compliations on the purchase process. I always had a resposne within hours to any emails, so there was no waiting around. They both made it feel very personal which was pleasent. It didnt feel like i was just a number.
The process was very swift, I was never waiting on my solcitors for the next step.
Would highly recommned to anyone looking to buy espiaclly with the team I had

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Joseph,

Thank you for taking the time to share your experience.

We're delighted to hear that Samidu and Malvindee provided such attentive support throughout your first home-buying journey. It's wonderful to know that the regular phone updates, follow-up emails, and prompt responses helped keep you informed and confident at every stage of the process. We're especially pleased that their personal approach made you feel valued and supported rather than just another client.

It's also great to hear that, despite the complications that arose, Malvindee went above and beyond to assist you and that your matter continued to progress smoothly without unnecessary delays.

Thank you for your recommendation and for recognising the hard work of both Samidu and Malvindee. We will be sure to share your kind feedback with them.

Wishing you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

My case was handled by Sharan…

My case was handled by Sharan prabakaren and Yameena rifaz .
Both were quick in their responses and kept me up to date with the progress .
Easy to get hold of with a phone call . No hanging about for reply’s which was great

17 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Adrian,

Thank you for taking the time to share your experience with us.

We're delighted to hear that Sharan Prabakaren and Yameena Rifaz provided such responsive and supportive service throughout your transaction.

It's wonderful to know that they kept you regularly updated on progress and were always easy to reach when you needed assistance. We understand how important prompt communication is during the conveyancing process, and we're pleased that their quick responses helped make everything feel straightforward and stress-free.

Thank you for your kind recommendation and for choosing Muve. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

It was very easy to work with everyone

It was very easy to work with everyone, I had no issues with anything and any questions I had were addressed. Thank you so much for your help.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Reshma,

Thank you for your kind review!

We are delighted to hear that you found the process easy and enjoyable to navigate with our team.

Providing clear communication and ensuring that any questions are answered promptly is something we strive for, so it is wonderful to know that you felt supported throughout your transaction. Your positive feedback means a great deal to us.

Thank you for choosing Muve and for placing your trust in our team. We wish you all the very best for the future and would be delighted to assist you again should you require our services.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Great and affordable service throughout…

Great and affordable service throughout the process .special mention to Adisha and Tambdie

17 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Jose,

Thank you for taking the time to share your feedback.

We're delighted to hear that you found our service great and affordable throughout the process.

Adisha and Tambie will be thrilled to receive your special mention and know that their support made a positive difference to your experience. We truly appreciate your recommendation and your trust in Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

We bought our first home with muve

We bought our first home with muve. The process itself is too difficult and complicated but we had solicitors Imaadh and Devon, half of the pressure was taken by them. We felt very comfortable throughout the process. We are glad that we chose to work with these professional and kind solicitors. Thank you Muve.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Finny,

Thank you for taking the time to share your experience. Buying your first home can feel overwhelming, and we're so pleased to hear that Imaadh and Devon helped make the process more manageable and put you at ease throughout.

Your kind words about their professionalism and support are greatly appreciated, and we're delighted that you felt comfortable and well looked after during such an important milestone. Thank you for choosing Muve to be part of your home-buying journey.

We wish you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Highly recommended!

I had a great experience with my solicitors Devon and Imaadh while purchasing my property. They were extremely helpful and professional throughout the whole process. Communication was clear, and they always responded promptly to my questions and requests.

I was particularly impressed with how accurately they handled all of my requirements and made sure everything was completed properly and efficiently. Their support made what could have been a stressful process much easier.

I would definitely recommend their services to anyone looking for a reliable, professional, and responsive solicitor. Thank you for all your hard work and support!

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Enilda,

Thank you for taking the time to share your experience.

We are delighted to hear that you found our team professional, knowledgeable, and supportive throughout your property purchase.

We appreciate your patience during the challenges presented by the Housing Association, and we're pleased that our team was able to keep you informed, return your calls, and respond promptly to your emails every step of the way. Providing clear communication and reliable support is something we strive for in every transaction.

Your recommendation means a great deal to us, and we are grateful for your trust and confidence in our services.

We wish you all the very best in your new property.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

We had a professional service provided at trhe most competitive cost.

We had a professional service provided by professional staff whilst we were buying our property. They knew all about conveyancing and whilst they had a "run-around" by the Housing Association, they remained firm and kept us informed all the way. They returned akk calls and they answered all emails from us which is a rarity with conveyancing firms.
We haver no reservation whatsoever in recommending Muve to anyone requiring value for their money and professional service which is what we got.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Lawrence,

Thank you for your lovely review!

We're pleased to hear that you felt supported throughout your property purchase and that our team kept you informed during what was at times a challenging process.

We particularly appreciate your comments regarding our communication and responsiveness. We understand how important it is for clients to receive timely updates and answers to their questions, and we're glad this made a positive difference to your experience.

Thank you for your recommendation and for placing your trust in us. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Slightly hesitant to use an online…

Slightly hesitant to use an online based convayencer but Heshani and Charithma handled our house sale superbly from start to finish. Excellent communication with calls almost on a daily basis even if there was no update to give. Would use again without hesitation

19 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear David,

Thank you for taking the time to share your experience. We understand that choosing an online conveyancer can feel like a big decision, so we're pleased to hear that Heshani and Charithma helped put your mind at ease throughout your house sale.

Your comments about the regular communication and support are greatly appreciated. We know how important it is to stay informed during the process, even when there are no significant updates to share.

Thank you for placing your trust in Muve. It means a lot to know that you would choose to use our services again, and we wish you all the best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Yameena and Dillon were amazing

We had an excellent experience with Muve from start to finish. Yameena and Dillon were both incredibly efficient, proactive and easy to work with throughout the whole process.

Communication was always clear and timely, everything was handled quickly, and we always felt like things were being kept on top of without us needing to chase.

An absolute pleasure to work with and I wouldn’t hesitate to recommend them. We will definitely use Muve again in future. Thank you both!

25 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Reuben,

Thank you for your lovely feedback!

We're delighted to hear that Yameena and Dillon made such a positive impression throughout your transaction.

Your comments about their efficiency, proactive approach, and clear communication are greatly appreciated. We understand how important it is to feel confident that everything is progressing as it should, and we're pleased that their support helped make the process stress-free and straightforward for you.

Thank you for your kind recommendation and for choosing Muve. It was a pleasure to assist you, and we look forward to helping you again in the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

We absolutely loved using Muve for our first home buy

We absolutely loved using Muve for our first time buying experience! Ethan was always on hand to answer any questions we had and kept in touch every week to update us on the progress of our house purchase. He was very thorough and calm which we really appreciated. Cassendra was our conveyancer and was really efficient obtaining information and communicating. We were so happy overall with the service and would highly recommend Muve and Ethan and Cassendra to anyone purchasing a house.

31 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for sharing your experience with us.

As first-time buyers, we know how important it is to have the right support throughout the process, so we're delighted to hear that Ethan and Cassendra helped make your journey a positive one.

It's wonderful to know that Ethan's regular updates, calm approach, and willingness to answer your questions provided reassurance along the way, and that Cassendra's efficiency and communication were equally appreciated. Buying a home is a significant milestone, and we're grateful to have been part of it.

Thank you for your kind recommendation and for placing your trust in Muve. We wish you many happy years in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I have a very good experience with…

I have a very good experience with Dinali and Mahen. Helpful and supportive how to finish and finally got the house i wanted.
Always informed me where we up to with the process of the house. Telephone and e-mail.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Nora,

Thank you for taking the time to leave your feedback.

We're delighted to hear that Dinali and Mahen provided helpful and supportive guidance throughout your journey to purchasing your home.

It's wonderful to know that their regular updates by telephone and email helped keep you informed at every stage of the process, and that they were able to support you through to a successful completion.

Congratulations on your new home, and thank you for trusting Muve to assist with such an important milestone.

We wish you every happiness in your new property.

Kind regards,
Kavindi
Team MUVE

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