We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more
Company replied
I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more
Company replied
The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more
Company replied
Company details
About Muve
Written by the company
At Muve, we’re transforming the home-moving experience by eliminating the
legal black hole that causes delays and uncertainty.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Contact info
Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
- 020 3907 4409
- customerservice@muve.me.uk
- muve.me.uk
4.6
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Muve has been really…
My experience with Muve has been really great. From start to finish, I was updated on every detail. Ranil and Dalindra were my handlers and they did really well by providing me with every information I needed. The process went smooth and quick with no issues at all thanks to them. I definitely recommend them.
28 August 2026
Unprompted review
Reply from Muve
Hi Richard,
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you had a great experience with Muve and that Ranil and Dalindra kept you informed throughout your transaction. Providing clear communication and regular updates is something we strive for, so it is wonderful to know that you felt supported at every stage of the process.
We are also pleased that your transaction proceeded smoothly and efficiently, and that Ranil and Dalindra were able to provide all the information you needed along the way.
Thank you for your recommendation and for choosing Muve. We will be sure to share your kind feedback with Ranil and Dalindra.
Kind regards,
Anjalee
Team Muve
Terrible experience - avoid at all costs.
I am so upset that I put such a huge purchase in their hands. They are 100% offshore, poor at responding and charge you for anything extra they can. I have bought sold 5+ houses and thought I didn't need anything too premium in terms of support. However this has been a disaster and I have complained to the ombudsman.
They will not provide you with any real advice and you have to do all the leg work - other solicitors hate working with them and so it makes you a villain in an already painful process. Please avoid.
They will also try and take down poor reviews to hide this fact.
7 September 2026
Unprompted review
Reply from Muve
Dear Holly,
Thank you for taking the time to share your experience. We are genuinely sorry to hear how disappointed and frustrated you have been, particularly given the significance of the transaction and the level of trust you placed in us. We appreciate that buying or selling a property can be stressful enough without feeling that you have had to chase matters yourself.
We have, however, noted a number of points in your review that we would like to clarify.
Muve is not “100% offshore”. We operate through a collaborative model involving both UK-based and internationally based teams, and we are transparent about this. Our international teams are an established part of our operating model and work alongside our UK teams to progress client matters. We appreciate that you may have a preference for a different model, but this should not be confused with the service being concealed from clients.
We are also sorry to hear that you felt you were not receiving the level of advice and support you expected. Our conveyancers are responsible for providing legal advice within the scope of their instruction, while our wider teams support the progression and coordination of each transaction. If there are specific instances where you believe the advice or assistance provided was inadequate, these are matters we would absolutely want to investigate.
We also understand your concerns regarding additional charges. We recognise that unexpected costs can be frustrating, and any concerns you have regarding fees should be considered as part of the review of your individual transaction rather than dismissed.
Most importantly, we have recorded the substantive concerns raised in your review in line with our complaints procedure. A member of our team will be in contact with you to address these concerns if they have not already done so. We would encourage you to engage with them directly so that the specific issues surrounding your transaction can be properly reviewed and responded to.
Finally, we would like to reassure you that we do not remove genuine negative reviews simply to present a more favourable picture. We value honest feedback, including criticism, and our approach is to address concerns rather than hide them.
We are sorry that your experience has left you feeling this way. We hope that, through the appropriate complaints process, we can properly address the concerns you have raised and give you the opportunity to have them fully considered.
Kind regards,
Anjalee
Team Muve
Just completed my first property…
Just completed my first property purchase in the UK and I'm singing the praises of Muve's services! 🥳 A huge shoutout to Dinashi and Debrah for their incredible work throughout the whole process. There were some hiccups (through no fault of their own) but they were able to resolve all the issues and made it happen for me. If you're looking to buy or sell, you HAVE to check them out. I couldn't be happier with my experience. Highly recommend!
1 September 2026
Unprompted review
Reply from Muve
Hi Jay,
Thank you for taking the time to leave such a fantastic review.
Congratulations on completing your first property purchase in the UK! We are delighted to hear that Dinashi and Debrah provided such excellent support throughout your transaction and helped make the experience a positive one.
Property transactions can sometimes present unexpected challenges, so it is wonderful to know that, despite the hiccups encountered along the way, they were able to resolve matters efficiently and keep your purchase moving forward. Your comments regarding their dedication and support are greatly appreciated.
Thank you for your recommendation and for placing your trust in Muve. We will be sure to share your kind feedback with Dinashi and Debrah.
Kind regards,
Anjalee
Team Muve
Speedy sale and ultimate efficiency!
I worked with Nadvi and Sifani to sell my dad's property in (what turned out to be) a very timely manner. I was initially hesitant about using Muve due to their online-only service, however due to the very high reviews I decided to go with them... and I never looked back! I was so impressed by their speedy service from the onset, both Nadvi and Sifani were attentive and quick to respond. Their attention to detail, availability and professionalism all led to is us achieving our common goal of a 'quick and efficient sale'. There were no surprises along the way and because of the easy, two-way dialogue throughout, it led to a very swift sale... and a very happy customer:) Thank you Muve for making the sale so easy! I would definitely recommend Muve for all your conveyancing needs.
1 July 2026
Unprompted review
Reply from Muve
Hi Jacinta,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Nadvi and Sifani provided such attentive and professional support throughout the sale of your father's property. It is especially rewarding to know that they helped make the process smooth, efficient, and stress-free, whilst keeping you informed every step of the way.
We understand that choosing an online conveyancing service can feel daunting initially, so we are particularly pleased that your experience exceeded your expectations. Your comments regarding their responsiveness, attention to detail, and clear communication are greatly appreciated, and we are thrilled that this contributed to achieving a swift and successful sale.
Thank you for your recommendation and for placing your trust in Muve. We will be sure to share your kind feedback with Nadvi and Sifani.
Kind regards,
Anjalee
Team Muve
thanks letter
Keith (Conveyancer) is responsive, detailed-oriented and helpful
4 September 2026
Unprompted review
Reply from Muve
Hi Jiancai,
Thank you for taking the time to leave a review.
We are delighted to hear that Keith provided a responsive, detail-oriented, and helpful service throughout your transaction. We understand how important clear communication and attention to detail are during the conveyancing process, and we are pleased that Keith was able to support you effectively.
Thank you again for your feedback. We will be sure to share your kind comments with Keith.
Kind regards,
Anjalee
Team Muve
Outstanding service from Reon and Mahiru
We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incredibly responsive to emails & phone calls, and kept us fully updated at every step. Whenever any issues popped up, they resolved them swiftly with no fuss. Couldn’t have asked for a smoother experience.
7 September 2026
Unprompted review
Reply from Muve
Hi Genette,
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that Reon and Mahiru provided outstanding support throughout your move and helped deliver such a smooth experience. Completing your transaction within 9 weeks is a great achievement, and it is wonderful to know that their responsiveness, communication, and proactive approach kept you fully informed and reassured throughout the process.
We understand how important it is to have a reliable and efficient team when moving home, and we are pleased that any issues that arose were resolved quickly and with minimal disruption.
Thank you for choosing Muve and for sharing your experience. We will be sure to pass your kind feedback on to Reon and Mahiru.
Kind regards,
Anjalee
Team Muve
Kannan - Home Purchase
We received excellent support from Dinali and Naduni during our house purchase.
Dinali managed the process professionally and kept us updated at every stage.
Naduni handled the conveyancing efficiently and explained everything clearly.
Their prompt communication made the purchase smooth and stress-free.
We would happily recommend their services to anyone buying a property.
19 August 2026
Unprompted review
Reply from Muve
Hi Kannan,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Dinali and Naduni provided excellent support throughout your house purchase. It's great to know that Dinali kept you informed at every stage and that Naduni guided you through the conveyancing process clearly and efficiently.
We understand how important prompt communication and professional support are when purchasing a property, and we are pleased that their efforts helped make your experience smooth and stress-free.
Thank you for your recommendation. We will be sure to share your kind feedback with Dinali and Naduni.
Kind regards,
Anjalee
Team Muve
Service was good
Service was good, we were kept up to date on everything that was happening and our questions were answered quickly.
After contracts were exchanged we were constantly pestered to leave a good review to help their career progression. It got very annoying during a very busy time.
6 September 2026
Unprompted review
Reply from Muve
Dear Client,
Thank you for taking the time to share your feedback.
We are pleased to hear that you were kept informed throughout your transaction, that your questions were answered promptly, and that you were satisfied with the service you received overall.
We also appreciate your comments regarding the review requests you received following exchange of contracts. We understand how this may have felt excessive during an already busy and important stage of your move. Your feedback is valuable, and we will ensure it is shared with the relevant team for consideration as we continually review our customer communications.
Thank you again for your balanced feedback and for choosing Muve.
Kind regards,
Anjalee
Team Muve
House move
We didn't know what to expect when using MUVE, but they have exceeded our expectations. Dhanukrishan and Mohamed were brilliant throughout, they provided detailed information every step of the way and responded to our queries very quickly. Being able to upload documents and track progress online made the process much more manageable and allowed us to fit things in at times to suit us.
28 August 2026
Unprompted review
Reply from Muve
Dear Sarah,
Thank you for taking the time to share your experience with us!
We are delighted to hear that Dhanukrishan and Mohamed exceeded your expectations and provided detailed guidance throughout your move. Buying or selling a property can feel daunting, so it is wonderful to know that their prompt responses and clear communication helped make the process smoother and more manageable for you.
We are also pleased that our online portal made it easier to upload documents and track progress at times that suited your schedule. Your kind feedback means a great deal to us, and we will be sure to pass your comments on to both Dhanukrishan and Mohamed.
Thank you for choosing Muve, and we wish you all the best in your new home.
Kind regards,
Aamirah
Team MUVE
Firstly adheebha was brilliant she was…
Firstly adheebha was brilliant she was very informative and any issues that arose she was quick to reassure me and to sort it out. She regularly kept me up to date on where we were in the process and always answered any questions I had. Dithara was very good at helping me guide through each step with ease and letting me know what i needed to do next. She regularly kept me up to date with all the forms that were coming through and what i needed to do. The only constructive criticism i have of the whole process is that i found mistakes on 4 forms which they missed but as soon as i told them about them they got them rectified in a timely fashion.
28 August 2026
Unprompted review
Reply from Muve
Dear Ross,
Thank you for your wonderful review!
We are delighted to hear that Adheebha and Dithara provided informative, supportive, and responsive service throughout your transaction. It's great to know they kept you updated at every stage and helped make the process as smooth as possible.
We also appreciate your constructive feedback regarding the errors identified on some of the forms. While we strive for accuracy at every stage, we are pleased that these issues were addressed promptly once brought to our attention. Your feedback is invaluable as we continue to improve our service.
Thank you for choosing MUVE, and we wish you all the very best for the future.
Kind Regards,
Aamirah
Team MUVE
⭐⭐⭐⭐⭐5/5 Stars
⭐⭐⭐⭐⭐5/5 Stars – Smooth, professional, and reliable conveyancing⭐⭐⭐⭐⭐
I recently completed my home purchase using **Muve** (specifically working with **Ethan and Dithara**), and I couldn't be happier with the service provided.
From start to finish, the team was proactive, diligent, and kept me informed at every stage of the transaction. **[Mention 1–2 specific highlights, e.g., "They spotted a key issue in the searches early on" / "They pushed hard to ensure we met our target completion date"]**. Communication was clear, and all questions were answered promptly without legal jargon.
Buying a house can be incredibly stressful, but **Muve** made the entire process seamless. I would highly recommend **Ethan and Dithara** to anyone looking for reliable conveyancing solicitors.
4 September 2026
Unprompted review
Reply from Muve
Dear Alom,
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that Ethan and Dithara provided a smooth, professional, and reliable service throughout your home purchase.
It's wonderful to know that their proactive approach, diligence, and clear communication helped make what can often be a stressful process feel seamless. Keeping our clients informed and providing timely support at every stage is something we take great pride in, so your feedback is greatly appreciated.
Thank you for your recommendation and for choosing MUVE. We wish you many happy years in your new home.
Kind Regards,
Aamirah
Team MUVE
Our Account Manager was brilliant…
Our Account Manager was brilliant throughout the whole conveyancing process. Always responsive, helpful and persistent, with really consistent communication from start to finish. We always felt supported and kept informed, and they genuinely guided us through every stage of the process. A great experience and highly recommended.
4 September 2026
Unprompted review
Reply from Muve
Dear Daniel,
Thank you for taking the time to share your feedback!
We are delighted to hear that your Account Manager provided such a positive experience throughout the conveyancing process. Consistent communication, responsiveness, and dedicated support are all qualities we strive to deliver, so it is wonderful to know you felt informed and guided at every stage of your journey.
Your kind words and recommendation are greatly appreciated, and we will ensure your feedback is shared with the team. Thank you for choosing Muve, and we wish you all the best in your new home.
Kind regards,
Aamirah
Team MUVE
Excellent service from start to…
Excellent service from start to completion,
First property fell through due to structural issues, we found another property and paid for the light speed service. Reon Leonard was our account manager and kept in frequent contact, with calls and emails, was very quick to answer any queries we had in a timely manner.
Our conveyancer Mahiru Ratnasiri was very good and also responded to all queries.
The service has been great and if the sellers estate agents/Solicitors had been on the ball we would have completed around a month earlier. Though we still completed in 9 weeks which is still quick.
I would highly recommend Muve conveyancing and will also be using again in the future.
4 September 2026
Unprompted review
Reply from Muve
Dear J,
Thank you for taking the time to leave such a positive review and for recommending Muve!
We are delighted to hear that Reon and Mahiru provided excellent support throughout your transaction, keeping you informed with regular communication and responding promptly to your queries. We appreciate that having your first property fall through due to structural issues must have been disappointing, so it is wonderful to know that our team helped make the process of purchasing your next property as smooth as possible.
Completing within nine weeks is a fantastic achievement, and we are pleased that the Light Speed service met your expectations. Your kind feedback will be shared with Reon and Mahiru, who will be thrilled to hear your comments.
Thank you again for choosing Muve. We look forward to assisting you in the future.
Kind regards,
Aamirah
Team MUVE
Extremely disappointing experience with…
Extremely disappointing experience with Muve for what should have been a standard remortgage. A lack of basic legal due diligence at the outset led to five months of wasted time, immense frustration, and unnecessary out-of-pocket costs.
Our lease and title documents were supposedly reviewed in May, yet the initial conveyancer completely failed to identify that the property's ground rent terms breached standard lender criteria. It was only after our file was passed to a second conveyancer a month later that this was even flagged. Had this fundamental check been completed properly on day one, we would have known immediately that an expensive Deed of Variation would be required and stopped the process before incurring costs for company and identity verification checks.
We ultimately had to abort the entire transaction due to prohibitive freeholder fees that should have been anticipated months earlier.
4 September 2026
Unprompted review
Reply from Muve
Dear Jay,
Thank you for taking the time to share your experience.
We are very sorry to hear about the difficulties you encountered and that the service you received did not meet the standards we strive to provide. Your feedback is important, and we fully acknowledge the concerns you have raised.
To ensure this is addressed properly, please be assured that this has been raised as a formal complaint, and a dedicated agent from our Resolutions Team will review the matter thoroughly. They will be in contact with you to discuss your concerns and assist in resolving the issue.
Kind Regards,
Aamirah
Team MUVE
Amazing value & service
What amazing service and value for money. They did what they said. Heshani my account manager kept me informed weekly. Tinalee my Solicitor took the reins and made the transaction really simple and smooth. Will definitely use them both again!!
4 September 2026
Unprompted review
Reply from Muve
Dear Dal,
Thank you for your wonderful review!
We are delighted to hear that you found our service to be both great value for money and delivered as promised.
It's fantastic to know that Heshani kept you informed with regular updates throughout the transaction, while Tinalee's expertise and proactive approach helped make the process simple and smooth. We will be sure to share your kind feedback with them both.
Thank you for your trust in Muve. We look forward to assisting you again in the future and wish you all the very best.
Kind Regards,
Aamirah
Team MUVE
Nathasha & Mahiru were very helpful in…
Nathasha & Mahiru were very helpful in what was a long drawn out sale , always available to talk too and kept us well informed
Would have no hesitation in recommending the company
19 August 2026
Unprompted review
Reply from Muve
Dear Peter,
Thank you for taking the time to share your experience with us!
We are delighted to hear that Nathasha and Mahiru were able to support you throughout what was a lengthy sale process. Providing clear communication, being available when needed, and keeping our clients informed are all priorities for us, so it is wonderful to know that their efforts made a positive difference to your experience.
We truly appreciate your recommendation and your kind feedback, which we will be sure to pass on to Nathasha and Mahiru. Thank you for choosing Muve, and we wish you all the best for the future.
Kind regards,
Aamirah
Team MUVE
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Tiyasha and Melani have both been amazing throughout the whole house buying process. They’ve always been really quick to respond to any questions and have been incredibly helpful in getting everything through to exchange.
They’ve kept me updated throughout and made the whole process feel much easier and less stressful. I really appreciate all of their help and support and would definitely recommend them. Thank you both!
4 September 2026
Unprompted review
Reply from Muve
Dear Charlotte,
Thank you for your fantastic review!
We are delighted to hear that Tiyasha and Melani provided such excellent support throughout your house-buying journey. It's wonderful to know that they were responsive to your questions, kept you informed at every stage, and helped make the process feel easier and less stressful.
We truly appreciate your kind words and recommendation. Thank you for choosing Muve, and we wish you all the best in your new home.
Kind Regards,
Aamirah
Team MUVE
Excellent service from Keith and Kevin
We had a really positive experience with Muve Conveyancing, and we would especially like to thank Keith, our Conveyancer, and Kevin, our Account Manager, for all their help and support throughout our house purchase.
A special thank you to Keith for his hard work, attention to detail and persistence in getting everything over the line, and to Kevin for keeping us updated and being available whenever we needed assistance. Their support made a big difference and gave us confidence that our purchase was being properly looked after.
We really appreciate all the effort they put into helping us reach exchange and completion and finally get the keys to our new home.
Thank you, Keith and Kevin, for your excellent service and support. We would happily recommend Muve, particularly because of the dedication and professionalism of the team we had looking after us.
4 September 2026
Unprompted review
Reply from Muve
Dear Flacita,
Thank you for taking the time to leave such a wonderful review!
We are delighted to hear that you had a positive experience with Muve and that Keith and Kevin provided the support, communication, and dedication needed throughout your house purchase.
It's especially rewarding to know that Keith's attention to detail and persistence, alongside Kevin's regular updates and availability, helped give you confidence during what can often be a stressful process. We are pleased that their hard work contributed to a successful exchange, completion, and the exciting moment of receiving the keys to your new home.
Thank you for your kind recommendation and for choosing Muve. We wish you every happiness in your new home.
Kind Regards,
Aamirah
Team MUVE
Fantastic experience buying our home
Fantastic experience buying our home. Both Kevin and Yasith were very helpful.
4 September 2026
Unprompted review
Reply from Muve
Dear Eugene,
Thank you for your fantastic review.
We are delighted to hear that you had such a positive experience purchasing your home with Muve. It's wonderful to know that Kevin and Yasith were helpful and supportive throughout the process, helping to make your journey a smooth one.
We truly appreciate your kind words and thank you for choosing Muve. We wish you every happiness in your new home.
Kind Regards,
Aamirah
Team MUVE
Great service from Kevin and Kefra …
Great service from Kevin and Kefra thank you for helping me buying my first home
I definitely recommend great and respectful staff
4 September 2026
Unprompted review
Reply from Muve
Dear Neritan,
Thank you for your kind review.
We are delighted to hear that Kevin and Kefra provided you with great service while purchasing your first home. Buying your first property is a significant milestone, and we're pleased they were able to support and guide you throughout the process.
Thank you for your recommendation and for choosing MUVE. We wish you all the very best in your new home.
Kind Regards,
Aamirah
Team MUVE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.