Must Have Ideas Reviews 

171,120
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company, consistently praising the effectiveness and high quality of the products they received. Many people found the items to be useful and exactly as described, often exceeding expectations. Customers also frequently highlight the fast and reliable delivery service, appreciating the clear communication about their orders. Reviewers commend the excellent customer service, noting that issues are handled efficiently and without hassle. However, some customers also noted issues with certain products not performing as expected or arriving broken. Additionally, a few people experienced significant delays in delivery, with some orders taking much longer than initially promised.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and fast delivery... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising products as being exactly as... See more

Order

Customers consistently note positive experiences with order, praising the ease and efficiency of the ordering... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the Mould Magic - although we were slightly sceptical to be honest, but had read the reviews, so took a chance. Wow! Great communication - really quickly delivery and well packaged. The... See more

Rated 5 out of 5 stars

I have always tried to support what is commonly called small or independent business and one of the first things that attracted me to you was just that. I'm very pleased to have done business with you... See more

Rated 5 out of 5 stars

Great product, great staff! Fast delivery and exactly as described. Met all my expectation. Have just ordered another set! So impressed have recommended to friends and sent a link to people we are buy... See more

Rated 5 out of 5 stars

Always happy with my purchases from Must Have Ideas. Quick delivery. Never had a complaint. Would recommend this company definitely. They have so many useful items. Purchase from them often.


Company details

  1. Home Goods Store

About Must Have Ideas

Written by the company

Cleaning

Homewares

Kitchen

Storage

Best Sellers

We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.

Visit our website

Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.

If we can help in any way, please get in touch.

Written by the company

100-day no-quibble money-back guarantee

We offer our 100-day no-quibble money-back guarantee on all of our products. We want you to be 100% happy with your purchase. If there's anything we can do for you, just let us know!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

171K reviews

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4.6

All reviews

(171,120)

29,582 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this company

Love this company. Everything it sells are quality and useful. Love the products. I could spend loads as items are very practical. Goods dispatched at quick turn around time.

9 June 2026
Rated 5 out of 5 stars

Very efficient company

Very efficient company: easy online order, fast delivery but ROYAL MAIL did not notify me of the delivery. I just happened to find the package laying in my front garden.

28 July 2026
Rated 5 out of 5 stars

I have purchased a few items from MHI

I have purchased a few items from MHI - all products are brilliant and of good quality. My first item was the frog spade - absolutely fantastic - I would never have been able to have dug such a large area over without it - I am a woman of 67. Such fantastic products - shall be purchasing more items. Delivery is swift and products are well packaged.

29 July 2026

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