Never buy at Musix, they never take phone calls they keep your money 6 months and they refuse to refund. And if you complain the boss M Matter say to you that he is in the business for 25 years and yo... See more
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I don't understand bad reviews mentioning extra charges. If you order items that are flagged as a available in Giebenach, there is no additional cost. I have ordered 3 times in the last 3 months and I... See more
I wanted to buy a guitar and a bass. An evening I sent Musix a mail asking for information and they replied the following morning. I then placed my order on November 6th at 9.30 AM. A few hours... See more
I was somewhat impatient and aspected to be helped right away, I never knew they were already doing that. Afterwards the service was great. Thanks Gabriel
Company details
Written by the company
Your Music Shop - more than 25'000 products in stock, 30 Day Money back, 3 Years warranty, Personal advice
Contact info
Sägeweg 15, 4304 , Giebenach BL, Switzerland
- +41 61 271 49 17
- joana.ribeiro@musix.com
- musix.com
4.3
Excellent
138 reviews
Hasn’t replied to negative reviews
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I don't understand bad reviews…
I don't understand bad reviews mentioning extra charges. If you order items that are flagged as a available in Giebenach, there is no additional cost. I have ordered 3 times in the last 3 months and I had no issue with them. More : DHL totally messed up with my last order (read my review of DHL.ch!) and Musix took the case very seriously. To me that order is a benchmark of Musix's service : one of the items (an amplified monitor cabinet) is not working, which I signaled yesterday. Today they shipped a new one, before even asking me to return the faulty item.
13 October 2020
Unprompted review
I ordered 3 times (Switzerland) and everything went perfect
I ordered 3 times and everything went extremely fast and the items were in perfect shape. I was about to not use this store because of the reviews I read here but then I checked google reviews and they have thousand of positive reviews. That is why I wanted to tell about my experience.
It didn't happen to me yet I had to send a product back or had to deal with customer service.
8 June 2020
Unprompted review
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