Music Vine Reviews 253

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional customer service and the helpful, friendly staff. Customers consistently praise the quick response times and the detailed, effective solutions provided, often noting a personalized and professional approach. Many people appreciate the efficiency and ease of their overall experience, feeling genuinely supported throughout the process. The service is consistently described as excellent, with reviewers impressed by the staff's ability to resolve issues smoothly and provide tailored information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and effective... See more

Service

People report positive experiences with service, often highlighting the fast, helpful, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... See more

Rated 5 out of 5 stars

I've been using Music Vine for the last year and it's one of the best platforms of its kind. It's really easy to use and has a very streamlined content distribution. What sets it apart though is a c... See more

Rated 5 out of 5 stars

I have been using this service for many years, but this time, my credit card name had changed, so I was unable to make a payment. When I inquired about how to resolve the issue, Mr. Dano O'Brien, the... See more

Rated 5 out of 5 stars

Music Vine has been great for my workflow. The music quality is consistently high, and the AI search makes finding the right track a lot faster. I had a small account issue recently and Rachel from su... See more


Company details

  1. Music Store

Written by the company

Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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Rated 1 out of 5 stars

Sorry moving my rating from uppbeat to…

Sorry moving my rating from uppbeat to here. Found it is them that is emailing uppbeat customers and threatening them to mess with their YouTube videos. We get accounts to license beats from uppbeat which releases from copyright claims on our YouTube videos. Then some Rachel starts emailing uppbeat customers threatening them and getting creators videos removed causing podcasters artists and creators lose of money and time when they originally was released. License to use music for videos to create wether they are podcasting fitness art showcasing even talking or singing. It is their creative work but it allows the music license copyright free

1 April 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

A great selection of music with buildable stems most of the times! The check out process is easy and the team was very responsive with my query. Would definitely make music vine a regular choice for my projects!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Impressive Efficiency and Excellent Articulation

My expectations were exceeded in how quickly I received a reply, and how efficient and articulate the answering of my query was, leaving me well informed. I honestly did not expect that from such an organization. Actually, they replied 2-4 days earlier than the stipulated waiting time for a human response. Lastly, I was also impressed by the humble and respectful Dano O'Brien was in our brief exchange.
Thumbs up to Music Vine's consumer/customer care department.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great Experience! The people at Music Vine were very helpful and patient with me. Even though I had a lot of questions about my specific licensing scenario, I always received a fast and friendly answer to each and every one of them. Definitely recommended!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Best support team!

Musicvine's support team is unbelievably quick, super forthcoming, and of course helpful. No matter if it's a trivial request or something tougher. Love this about them because you never feel like you're talking with a void. Combine this with their awesome catalogue, and voila, favourite production music service by far!

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Lulu My Hero

Lulu from customer support was quick with her responses, clear with her information, and answered all of my questions. Excited to be a new user of Music Vine! Thank you Lulu and team!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and Professional Service

Dano O'Brien was prompt and professional in a response to the issue I experienced as well as a solution to the problem. Dano O'Brien was courteous and respectful and made me feel valued as a new customer. Thank you Dano O'Brien for your assistance and all the best in your new year.

2 January 2025
Unprompted review

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