Murphy Home Reviews 

36,954
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, especially the delivery teams, who are often highlighted for their efficiency and helpfulness. People frequently mention the excellent communication throughout the process, from initial queries to delivery updates. The delivery service is widely appreciated for being prompt, careful, and often including assembly and removal of old items or packaging. Reviewers are also very satisfied with the product quality and the company's effective resolution of any issues, noting quick repairs and replacements. The overall service, from sales to post-delivery support, is frequently described as exceptional, making the entire experience smooth and pleasant for consumers.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency of the... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with the product, expressing delight with their new sofas, armchairs, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guy... See more

Company replied

Rated 5 out of 5 stars

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture a... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied

Rated 5 out of 5 stars

As always Michael Murphys New Ross staff were as professional as ever. With help from the staff I ordered a new mattress, paid a deposit. When paying balance I was given numerous dates for delivery a... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,954)

5,642 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . I have used Murphy Home on several occasions now and have come to expect professional service and quick follow up on orders. Iris in web sales has been incredibly helpful to me whenever I have ordered furniture and I would have no hesitation in reaching out with query or to order from them again. Very happy - 5 stars

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Highly recommended

I recently ordered several furniture pieces from Michael Murphy Home Furnishing, and Iris made the whole process effortless. She was exceptionally helpful, clear, and prompt in answering all my questions regarding stock, assembly, and delivery schedules. Excellent customer service from start to finish—highly recommended!

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you very much for leaving such a great review Ken, we’ll make sure to pass your feedback onto the team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan were great

Sean and Alan were great, punctual, very friendly and professional.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent delivery service from John and Jamie.

Excellent delivery service from John and Jamie. Very professional ensuring furniture moved in with great care not to damage the furniture or anything in the house. Also came on time as specified in text. Overall excellent service by John and Jamie.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

John an James

Great lads John an. James said they would be there and they were very helpful couldn’t have asked for more

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service spot on time

Excellent service spot on time. Took away a very old and heavy couch which wasn’t easy well done Shane and Tadgh

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Punctual

Punctual, polite and efficient. Paul and Bernard were very courteous and efficient. They said they would call between 0900 and 1100, and they did delivery completed and installed before 0930. Thanks lads.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Prompt and friendly delivery

Prompt and friendly delivery, Alan & Sean were polite and helpful thanks

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Murphy provide excellent order to Install Service

Alan & Sean delivered our new Sofa today. Super friendly lads and very helpful.

Murphy's overall have been a pleasure to deal with.

Great customer service from order to Install.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience having furniture…

Great experience having furniture delivered from Murphy Home. Martin and Cezary were very friendly, efficient and gave plenty of notice prior to arrival. Would highly recommend Murphy Home for furniture

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Jamie and John provided excellent…

Jamie and John provided excellent friendly service.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and bernard

The two lads were on time, very quick workers and efficient. Their singing wasn’t to bad either 😁

23 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery as promised

Delivery as promised. Polite + efficient by Paul & Bernard.

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

As always Paul and Bernard did a…

As always Paul and Bernard did a stellar delivery job!

19 July 2026
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan arrived at the time I was…

Sean and Alan arrived at the time I was given. They were courteous and quick in building the bed. They removed all of the packaging.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

A really good delivery service from…

A really good delivery service from Rory, Cezary and Martin from Michael Murphy who delivered a new mattress to Dublin for me and removed the old one. Many thanks for your communication and efficiency. It was all on time.

24 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Louise was brilliant help when I was in…

Louise was brilliant help when I was in this morning to purchase a bed. She has a rare capacity to move in and out to give space to make a decision. I hope and am confident that the installation will go as smoothly and professionally.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

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