Murphy Home Reviews 

36,808
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,808)

5,482 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service.…

I bought a divan base and mattress from Sandyford branch.Salesman Ismail was helpful with choice of mattress. It was delivered at time specified on text received the day before by Rory and Cezary who were very pleasant and efficient. They had my old bed out and new one in in no time and took away old bed and packaging. Very satisfied with sale and delivery.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company - Would Recommend

Really excellent company to deal with. I dealt with a woman called Iris who was so helpful and friendly. She rang me back when she said she would. Excellent communication from start to finish. The lads delivering texted the night before with my time frame and were very professional on delivery. Would definitely recommend.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Corner Couch

Bought a corner couch unit, which had to be ordered from manufacturer.
Sales lady (Eva) was very attentive to us when we ordered, and was knowledgeable on the size, care if material and also delivery options.
Couch was ready for delivery in the date range Eva advised.
Delivery guys (Paul and Bernard), came this morning as agreed. They were very prompt, took away the old couch and setup the new.
In and out very quickly, courteous and friendly.

All in all, a great experience.

And the couch is very nice too :-)

21 July 2026
Unprompted review
Rated 5 out of 5 stars

The best in customer care

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guys (Paul and Bernard) everything has been easy. We had one issue with a chair and the ease it was corrected would leave me without a doubt able to fully recommend. Thank You

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Norman called the day before giving a…

Norman called the day before giving a two hour window, phoned again on the day to say he was on his way. Norman was extremely professional, efficient and did an excellent job on my sofa.

Highly recommend Norman and Murphy Home Furniture, top class.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a sizeable amount of furniture…

Ordered a sizeable amount of furniture from Murphy Furniture Airside. We got a date & time for delivery. The Murphy Delivery Team - Martin, Cezary & Rory arrived on time, expertly speedily delivered & assembled the furniture. Couldn't praise them highly enough & have to give them a five

20 July 2026
Unprompted review

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