Murphy Home Reviews 

36,946
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, especially the delivery teams, who are often highlighted for their efficiency and helpfulness. People frequently mention the excellent communication throughout the process, from initial queries to delivery updates. The delivery service is widely appreciated for being prompt, careful, and often including assembly and removal of old items or packaging. Reviewers are also very satisfied with the product quality and the company's effective resolution of any issues, noting quick repairs and replacements. The overall service, from sales to post-delivery support, is frequently described as exceptional, making the entire experience smooth and pleasant for consumers.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency of the... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with the product, expressing delight with their new sofas, armchairs, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guy... See more

Company replied

Rated 5 out of 5 stars

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture a... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied

Rated 5 out of 5 stars

As always Michael Murphys New Ross staff were as professional as ever. With help from the staff I ordered a new mattress, paid a deposit. When paying balance I was given numerous dates for delivery a... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,946)

5,618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin an Jamie where great today…

Martin an Jamie where great today arrived on time very polite took my old mattress and set up the new one for me. Excellent service no issues .

29 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tadhg and John did a fantastic job with…

Tadhg and John did a fantastic job with my delivery today.

29 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Respectful and Helpful

I went shopping with an idea of what I wanted. Louise was very helpful gave me good advice which helped me choose the right sofa for me.

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul & Bernard were excellent

Paul & Bernard were excellent. Great communication over the delivery timing. Carried the furniture, unpacked the boxes, took the packaging away and left me with the chairs. Absolutely ideal, hassle free and exceeded my expectations. ty

29 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Thanks to tadhg and John today for…

Thanks to tadhg and John today for being on time on the delivery much appreciated and very helpful two lads

29 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our Delivery Team Hugh! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Seamless delivery & assembly experience

Seamless experience with a recent delivery of my new bed & mattress! Cezary & Martin were so helpful - delivered everything to the room, assembled it all so quickly and even removed all of the packaging so the place was left spotless. I’d strongly recommend and I’ll be ordering again in the future!

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback Avril! We hope to see you in store again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

On time

On time. Friendly. Professional. In and out. Super job

27 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback Tom! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service

Bed arrived exactly on time. Assembled and left with no leftovers or dramas. Really recommend John and Jamie excellent service.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is great to hear, thank you for 5 stars Myles! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard were very efficient…

Paul and Bernard were very efficient and helpful in getting our new couch and bed assembled. Thanks a million lads!

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Ruth! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard for Murphy Home

Paul and Bernard for Murphy Home were very helpful this morning when they delivered my Cabinet. They put it in place and took all the packaging away with them.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review Carolyn. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . I have used Murphy Home on several occasions now and have come to expect professional service and quick follow up on orders. Iris in web sales has been incredibly helpful to me whenever I have ordered furniture and I would have no hesitation in reaching out with query or to order from them again. Very happy - 5 stars

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Highly recommended

I recently ordered several furniture pieces from Michael Murphy Home Furnishing, and Iris made the whole process effortless. She was exceptionally helpful, clear, and prompt in answering all my questions regarding stock, assembly, and delivery schedules. Excellent customer service from start to finish—highly recommended!

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you very much for leaving such a great review Ken, we’ll make sure to pass your feedback onto the team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan were great

Sean and Alan were great, punctual, very friendly and professional.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent delivery service from John and Jamie.

Excellent delivery service from John and Jamie. Very professional ensuring furniture moved in with great care not to damage the furniture or anything in the house. Also came on time as specified in text. Overall excellent service by John and Jamie.

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

John an James

Great lads John an. James said they would be there and they were very helpful couldn’t have asked for more

28 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

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