Multitrip.com Reviews 

31,626
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of navigating the website and the clarity of information provided, making the process of obtaining insurance straightforward and quick. Many people highlight the reasonable and competitive pricing, even for those with medical conditions, and appreciate the extensive coverage offered. The staff are frequently described as professional, helpful, and friendly, contributing to an excellent overall service experience. However, some customers also noted significant price increases upon renewal, with explanations not always provided, and occasional difficulties with logging into the online portal or retrieving passwords. A few other people also felt that some staff members exhibited a brusque or unhelpful attitude, and experienced issues with customer service response times.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate,... See more

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, quick, and easy... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, helpfulness, and... See more

Website

Reviewers highlight positive aspects of the website, noting it is easy to navigate, clear, and simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices. Good targeted benefits. For example a 3 hour delay at an airport can grant you access... See more

Company replied

Rated 5 out of 5 stars

I have been using multi trip insurance for number of years and have always been very satisfied with the service. My renewal quote this year was quite expensive. That said I still wanted to use them... See more

Company replied

Rated 5 out of 5 stars

Firstly I am not the best at doing things online, This site was easy to navigate and very clear to understand. Great prices even with my medical issues. Would definitely recommend.

Rated 5 out of 5 stars

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Tha... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32K reviews

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4.6

All reviews

(31,626)

1,174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to contact Staff friendly and…

Easy to contact Staff friendly and efficient

18 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Maria,

What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very happy customer 😃

Very knowledgeable staff, very helpful and very good price,will certainly be back again

18 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Colette,

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Quick

Quick, easy to use system. Good price. Happy with all.

18 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Fiona,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 3 out of 5 stars

Is it really good value?

I didn’t like the way the ‘extras’ (ie what you’d expect might be included as standard) appeared after Multytrip snared you in with the headline price figure. The final cost added up in the end. I’m not sure if they are that good value.

18 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi James,

Thanks for taking the time to leave a review ! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

18 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Barry,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Every year we purchase multiple trip…

Every year we purchase multiple trip insurance it's the best around for our family...

17 April 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sinead,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 4 out of 5 stars

Professional customer service

Excellent customer service

18 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Anne,

What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful

Kind regards,
Dominik

Rated 5 out of 5 stars

EXCELLENT OFFERS

EXCELLENT OFFERS. CLEAR WEBSITE. SMOOTH PROCESS.

18 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Mattia,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind regards,
Dominik

Rated 3 out of 5 stars

Using your online service was very good…

Using your online service was very good easy and clear but moving into the portal not so easy .I could not remember my password.The question about my mothers maiden name was a bit strange as i dont ever recall having that question requested for a new password.I did answer the question and put my mothers maiden name into the answer and then your online did not accept. That is were i am left .I have not got access to the portal as I did not get a chance to try for a new one ..
I have used this company for years for travelling and always found great service .
Thanks Deirdre OReilly

17 June 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Deride,

We appreciate you sharing your experience. We are sorry to hear about the difficulty you encountered accessing the portal and with the password reset process.

We are actively reviewing our security questions to improve clarity and ease of use. We value your long-standing loyalty and are committed to ensuring a smoother experience.

Kind regards,
Rahul

Rated 5 out of 5 stars

So easy to apply online

So easy to apply online, quick and email you receive gives you all the information of what you are covered for, prices are reasonable too.

17 June 2026
Multitrip.com logo

Reply from Multitrip.com

Good afternoon,

What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful

Kind regards,
Dominik

Rated 1 out of 5 stars

Tried to renew quote was 243 euro

Tried to renew quote was 243 euro
New policy on line same people and cover 161

17 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Mary,
Thank you for your feedback. I’ll be reaching out to you shortly to follow up.
Kind Regards,
Zainab

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Breda,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind regards,
Dominik

Rated 5 out of 5 stars

Good service

Good service

14 August 2025
Multitrip.com logo

Reply from Multitrip.com

Hi John,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind regards,
Dominik

Rated 4 out of 5 stars

Easy to get the cover you want

Easy to get the cover you want. Fast claims settlement

16 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Tom,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind regards,
Dominik

Rated 5 out of 5 stars

Wry easy & quick

Wry easy & quick . Straightforward . Reasonably priced too

16 June 2026
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.

Kind regards,
Dominik

Rated 5 out of 5 stars

Yearly Holiday insurance renewal

Very clear text and easy to renew and a great price.

16 June 2026
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Quick response

Quick response.
Good explanation of what the insurance covers.

16 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Marian,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

Rated 5 out of 5 stars

easy to renew

easy to renew, amazing value. very happy

16 June 2026
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.

Kind regards,
Dominik

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.

Kind regards,
Dominik

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