JustCover Travel Insurance Reviews 4,553

I had a great experience arranging my travel insurance, especially thanks to Joe. As a first-time buyer, I didn’t have a clue where to start, but Joe was incredibly helpful from the beginning. He to... See more

Spoke to Nathan,who was excellent. He explained everything clearly and without rushing me.He informed me he would ring me back the following morning,which he did. Even the payment method was eas... See more

Firstly the phone number 1800+++ was answered by the 3rd ring , a good start . Brian /Bryan answered the phone with a very long questionnaire. He could not have been more helpful . Explanations were... See more

The representative Curtis, was very pleasant. Explained everything very clearly and carefully. Checked that I understood all that was said. The quote for the year was great. Service provided was... See more

Catherine Webb, the agent who dealt with me was most helpful patient and informative. She certainly knows her job and seems to enjoy it well. Catherine should be promoted! I couldn’t be happier with... See more

I used this company last year and Nicola the agent was so helpful explained everything to me in simple language she was a brilliant agent, so my first call for travel insurance this year was yourselve... See more

I spoke to a young man whose name I forgot and a lady with a lovely voice called Maxine. Both were extremely pleasant and also knowledgeable. I could not have spoken to anyone more pleasant and us... See more

Just renewed my parents travel insurance via Max from the Customer Care team. He was very thorough and the renewal was seemless. He contacted us with the renewal quote that was received in the email b... See more

My call was answered promptly. I spoke to Lily who was very professional and patient while discussing my travel insurance with me. In all, I found the call to be a lot easier than I had anticipated as... See more

Very efficient on line service. Good cover for people of all ages, senior citizens are often forgotten by travel insurers. All ages treated the same by Just Cover.

Company was very easy to deal with when I needed to make a claim for a holiday cancellation due to illness. Money refunded extremely promptly. Overall an excellent service.

Excellent company to deal with, had a small claim earlier this year and it was dealt with very efficiently and quickly. Also, Liz in customer service is very good to deal with.

Many thanks to Catherine Webb for her help in arranging our travel insurance. All policies were explained in great detail. We can now travel with peace of mind.

Just spoke with Curtis to take out cruise insurance and found the experience very pleasant Discussed what I needed to know and took me thru it very professionally Thank you

The sales person, Catherine Webb was so helpful and pleasant to deal with. She was extremely patient and guided me through all the changes I needed to make in our policy from the previous year.

Easy to purchase travel insurance online. If you have to contact a staff member, you can easily do so. Staff members are professional and very helpful.

we had a lovely girl called lena who was very knowledgeable and made the whole experience much less stressful for my mother who is 86 she explained everything and did not rush her and let her think ab... See more

I was renewing my travel insurance and declared that I had no medical conditions. But When I said I visited a GP once or twice in the previous 2 years with a cold and asked would this effect my policy... See more

Renewal Was Easy I received my quote for Travel Insurance yesterday, and after checking other providers, I found it very fair and decided to renew today. The renewal process was simple, and I comp... See more

I purchased travel insurance with JustCover today,I dealt with a lovely lady called Catherine Webb,she was so nice to deal with and explained everything to me that I needed to know and nothing was a b... See more

I wouldn’t go so far as to describe my effort to obtain travel insurance as GREAT. However, Sue, who dealt with the transaction, was GREAT. She displayed empathy and understanding in spades. What w... See more

I spoke to Gemma Costelloe this morning. Gave very clear and precise explanation on every aspect. Price was very good for Gold Policy cover. Gemma was a breath of fresh air, very positive and down... See more

Site is very user friendly, took about 20 mins from start to finish and that was taking time to read the options and prices available. The prices comparing like with like were in my opinion better tha... See more

We found the experience very informative. especially from Catherine who was clear and exact with all the questions. Well done Catherine and thank you

Nathan was excellent when he was advising us about our travel insurance . He was very knowledgeable and helpful and explained everything in great detail .

Kylie was very clear and concise with all the relevent information and options available to me for travel insurance. She was both professional and friendly.

DANIELLE EXPLAINED THE CHANGES I REQUESTED, VERY CLEAR EXPLANATION. DANIELLE WAS VERY HELPFUL WHEN I HAVE LOADS OF QUESTION ABOUT THE CHANGES IN REGIONS AND NATURAL CALAMITY COVER.I ALWAYS GET MY INSU... See more

I found dealing with Just Cover an easy and straightforward experience. The person I dealt with was helpful and friendly and the whole process was seamless.

Very helpful consultant. Explained everything in detail. Gave great advice on type of policy that was suitable.

Excellent Staff, Fair price, 31st3 2026. will use the company again. With thanks Robert and Margaret mc Cafferty.

Carly, with whom I discussed renewing my policy was of great help and I appreciate her expertise and detailed information about upgrading my policy

Was put through to 3 different people and ended up doing it myself online

Very clear and easy to follow advice over the phone from the customer service representatives. Great to have a company willing to insure those of us of advanced years who still wish to enjoy a bit... See more

To much for two old age pension

Just renewed my insurance policy on the phone with a very friendly lady called Catherine who made it easy and fast.

Very happy with your company being able to get insurance for my parents over 80

Keegan explained the policy v well and it helped me to decide to renew my policy instead of changing to a cheaper policy which was on the cards.

Person I spoke to was most helpful and as always courteous. Task was completed in seconds. Glad to recommend Just Cover Insurance.

Excellent service . So easy . And stress free medical screening You just have to fill it in yourself . No talking to anyone about your illness. I always use this company and the price is also... See more

No messing just give u facts always find them easy 2 deal with , simple & easy 2 understand

It was so easy to apply online. All questions were clear and precise. Excellent service

The customer agent was very helpful and he went through everything that was going to be covered under the Travel Policy.

Just to update on my horrible experience with this company in January. After being told repeatedly that we were covered and would be reimbursed from the MANY expenses incurred over my husband’s emerge... See more

I phoned to enquire about private insurance, which I don't have, and also gp visits lately. I got talking to a lovely lady who helped me sort it out.

Easy to complete online . The fact that it covers people who had cancer is hugely important.

The price has not increased , and everything explained by assistant, Nathan Leslie.

Liz, who guided me and gave me her undivided attention, made the process easy, many thanks.

I found it very easy to get the cover I wanted , and the prices were reasonable enough for the various cover options I would definitely use this company again

Very nice rep Carly explained all things relevant and helped when I put in wrong numbers.

I needed to amend my policy and wanted to speak to someone in person. The staff member I spoke to was so helpful. He went through all the details and couldn't do enough for me. He was so nice and chee... See more

I found Joseph very helpful and informative taking the time to ensure that alll aspects of the insurance were covered. Contacted them on a recommendation. Great advice.

Girl i talked to on phone was very helpfull great infortmation over the phone 10 out of 10