Multitrip.com Reviews 

31,626
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of navigating the website and the clarity of information provided, making the process of obtaining insurance straightforward and quick. Many people highlight the reasonable and competitive pricing, even for those with medical conditions, and appreciate the extensive coverage offered. The staff are frequently described as professional, helpful, and friendly, contributing to an excellent overall service experience. However, some customers also noted significant price increases upon renewal, with explanations not always provided, and occasional difficulties with logging into the online portal or retrieving passwords. A few other people also felt that some staff members exhibited a brusque or unhelpful attitude, and experienced issues with customer service response times.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate,... See more

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, quick, and easy... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, helpfulness, and... See more

Website

Reviewers highlight positive aspects of the website, noting it is easy to navigate, clear, and simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices. Good targeted benefits. For example a 3 hour delay at an airport can grant you access... See more

Company replied

Rated 5 out of 5 stars

I have been using multi trip insurance for number of years and have always been very satisfied with the service. My renewal quote this year was quite expensive. That said I still wanted to use them... See more

Company replied

Rated 5 out of 5 stars

Firstly I am not the best at doing things online, This site was easy to navigate and very clear to understand. Great prices even with my medical issues. Would definitely recommend.

Rated 5 out of 5 stars

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Tha... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(31,626)

1,174 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Good. Very good

2 July 2026
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi John,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Only company that would do 3 adults and…

Only company that would do 3 adults and 2 children online

2 July 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Derek,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you!

Kind Regards,
Zainab

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Very acceptable price for the extensive cover offered. Very happy thus far.

1 July 2026
Multitrip.com logo

Reply from Multitrip.com

Hi John,

Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 4 out of 5 stars

Very user friendly web site

Very user friendly web site, straight forward and simple and very easy to navigate.

1 July 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Bernadine,

Glad to hear this—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Multitrip.com make holidays for people…

Multitrip.com make holidays for people with underlying medical conditions so much easier.It's a very easy,quick,not complicated procedure.All over and done with in no time.Will ever look to any other insurer again.Thank you so much,you have made getting older and still wanting to travel with underlying medical needs so easy.

29 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Thomas,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.
We’ll keep doing all we can to make sure that continues.

Kind regards,
Temi.

Rated 5 out of 5 stars

Very helpful and easy to work with

Very helpful and easy to work with

30 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi David,

We’re happy to have delivered a positive experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!

Kind regards,
Temi.

Rated 5 out of 5 stars

It was easy to renew and clear

It was easy to renew and clear

30 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Vera,

We appreciate you taking the time to leave us a review. We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Explained everything clearly.

25 June 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Deborah,

We are so happy to hear that our team was helpful and friendly, and that everything was explained clearly. Thank you for your wonderful feedback!

Kind Regards
Rahul

Rated 4 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Dear Angela,

We're so glad to hear that you found our pricing helpful! Providing good value is something we always strive for, and your feedback is truly appreciated.

Kind Regards
Rahul

Rated 1 out of 5 stars

I would definitely say avoid Multitrip…

I would definitely say avoid Multitrip .They use Mawdy to under write if you have claim and they are impossible to deal with .wanted full list of visits to Gp in last 2 years and what he prescribed. He said he never seen anything like it .Even though my visits weren't many and had been for DCIS which was disclosed and cancellation was because of very bad UTI totally unrelated. Phone manner in mawdy needs improving so AVOID because if you have a problem you are in troublen

15 June 2026
Unprompted review
Multitrip.com logo

Reply from Multitrip.com

Hi Helena,

I’m very sorry to hear about your experience and the frustration this has caused you. I’ve tried to reach out to you to get more information so that I can locate your account and review what happened, but unfortunately I haven’t received a response yet.

To help us look into this and see what we can do to make things better, please contact us by email at info@multitrip.com or call us on 01 485 4114. Once again, my sincere apologies for the inconvenience, and I hope to hear from you soon so we can address this properly.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Geat service,easy to use,great…

Great service,easy to use,great coverage for reasonable price.

28 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Thanks for taking the time to share.
Kind regards,
Temi.

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Aidan,

Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind regards,
Temi.

Rated 5 out of 5 stars

Easygoing and no hassle

Easygoing and no hassle

26 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi,

We’re happy to have delivered a positive experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive.
We'll keep doing our best to make every experience just as positive. Thank you!

Kind regards,
Temi.

Rated 5 out of 5 stars

Easy

Great quick search

28 June 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Hafeez,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Purchasing (renewing) my policy was…

Purchasing (renewing) my policy was quick, easy and reasonably priced.

26 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Brian,

Your encouragement really helps us continue improving, growing, and serving our customers in the best way possible. Thank you for sharing your feedback.

Kind regards,
Temi.

Rated 5 out of 5 stars

Renewing our travel insurance was easy.

Renewing our travel insurance was easy.

27 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Leo,

Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience. Thank you!

Kind regards,
Temi.

Rated 4 out of 5 stars

Easy to use and straight forward

Easy to use and straight forward
Price is good and fast to do and replies with emails

27 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Mary,

Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

It was very clear as to what you were…

It was very clear as to what you were purchasing. Very easy to navigate and all made easy and clear

27 June 2026
Multitrip.com logo

Reply from Multitrip.com

Hi John,

So great to hear this! Thanks for trusting us and taking the time to share. We know trust has to be earned, so it really means something special when someone says we got it right. Thank you!

Kind regards,
Temi.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look