mullacoonline.com Reviews 753

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive promptly and are well-packaged, often with ice packs to maintain freshness for perishable items. People also appreciate the high quality of the products and the ease of the online ordering process. Many consumers highlight the excellent customer service and the thoughtful inclusion of surprise gifts with their deliveries. However, some customers also noted issues with delivery, including parcels being left in inconvenient locations. A few people experienced problems with product quality, such as stale items or defrosted frozen goods upon arrival. Additionally, some reviewers mentioned a lack of communication regarding order status and tracking information, and a few reported not receiving their orders at all.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service. Many praise the speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-quality... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Service

Users describe positive interactions with service. Customers consistently praise the superb service, often... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an 86 yr old, during war sugar was unavailable so Treacle was used to sweeten biscuits, I take them to Age Concern Chelmsford for other elderly people to enjoy it reminds us of long ago. So glad... See more

Rated 5 out of 5 stars

The online computer accepted and processed our order as it should have. The humans found the items, wrapped and addressed them diligently, as is their job. The delivery company arrived when it sa... See more

Rated 5 out of 5 stars

Good product, well packed and delivered in good time and my son very much appreciated the bonus Twix . He recommended I continue to purchase as Mullaco is his favourite supplier. I will buy again and... See more

Rated 5 out of 5 stars

Clear website, simple payment pages, timely delivery and information available always. Not to mention your gift with delivery, generating a great deal of excitement and guessing which item will be se... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Late delivery

Order of spices took 19 days to be delivered (and only after I contacted them) and was then missing items. If not in stock then have the decency to inform the customer.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

My order came nice and early

My order came nice and early. It’s so securely packaged that I cannot fault them at all. I have already ordered twice from them and will continue to do so.

26 November 2023
Rated 5 out of 5 stars

The delivery arrived and what a Box!!

I wrote bad review first because previously nobody was getting back to me and my delivery was every late.
It arrived. And it was extremely well packaged. I also find it awesome to find Labneh and baklava, really good, the best baklava tray I ever had!
And also found my favorite Spanish olives here. Will deffo be ordering again!

2 December 2023
Unprompted review
Rated 3 out of 5 stars

Rotting/damaged fresh produce and poor…

Rotting/damaged fresh produce and poor service. The satsumas arrived squashed and rotten/over-ripe. I emailed customer services with a photo and asking for a refund. No reply for 2 weeks, but they did send a refund, so I have changed the 1 star to 3 star.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I was a bit apprehensive of ordering due to mixed results but couldn’t fault the service. Ordered Monday received on Wednesday. I ordered bottles of sauce that were 1/3 of the price that they’re on scamazon for.

27 November 2023
Rated 5 out of 5 stars

All in stock

All in stock, hate it when you place an order and then only half of it gets sent. My order was fulfilled and sent out the next day. I will without a dought be back. Really happy with this company.

26 November 2023
Rated 5 out of 5 stars

Excellent service

Excellent service these products should be and were in my local co-op but for some reason they have stopped stocking them. They were very popular. So pleased I can order them online.

25 November 2023

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