MSC Cruises – Ireland Reviews 

1,933
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,214 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the incredibly friendly staff members and the truly exceptional service provided consistently throughout their wonderful vacation trips. Customers constantly point out the spotless cleanliness of the modern ships and the delicious, diverse variety of food available during evening dinners. However, some reviewers were not happy with the food quality and felt that certain restaurant meals could definitely be significantly improved across the board. Some people also mentioned that the large vessels felt quite crowded, leading to frustratingly long waiting times during busy sea days for various public amenities.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that team members are consistently exceptional,... See more

Service

People report positive experiences with service, noting that staff members are consistently friendly,... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as standout vacations filled... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding their experiences. While many consumers praised... See more

User experience

Clients share positive opinions on user experience, highlighting great adventures and exceptional moments.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure. From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standa... See more

Company replied

Rated 5 out of 5 stars

A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... See more

Rated 5 out of 5 stars

My experience was made great as all the staff couldn't do enough to help make the cruise a holiday to remember. Everything was so clean and the food array catered for every taste,staff really put... See more

Company replied

Rated 5 out of 5 stars

Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... See more

Company replied


Company details

  1. Cruise Line Company

Written by the company

MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,933)

1,031 reviews in the last 12 months

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Rated 5 out of 5 stars

From the time we went onboard we were…

From the time we went onboard we were treated like royalty. The staff are so nice and nothing was problem to them.

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises

Rated 4 out of 5 stars

Friendly staff

The staff were very friendly and there was a great variety of onboard activities such as the theatre show and themed nights. The food was not great however. There were no kettles in the cabin. Expensive 4D cinema and additonal activities.

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. It’s disappointing to hear where we fell short of expectations, and your comments will be reviewed carefully to ensure we continue to enhance our service. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

It was the best holiday I have ever…

It was the best holiday I have ever been on definitely be going again msc ye have amazing staff keep up the great work hope ye realise how amazing your staff are bye for now 😁

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

Was told about the cruise from some…

Was told about the cruise from some friends so I said I will try it for my 60th birthday and was the best holiday I have ever had so will book another one

13 June 2026
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Reply from MSC Cruises – Ireland

We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises

Rated 4 out of 5 stars

Everything about the MSC cruise was…fantastic

Everything about the MSC cruise was fantastic the staff where very helpful and friendly ship was very clean entertainment was excellent

13 June 2026
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Reply from MSC Cruises – Ireland

We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises

Rated 4 out of 5 stars

Staff brilliant

Staff brilliant
Food ok
Entertainment very good

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

MSC World Europa

Great experience on MSC World Europa, I would definitely recommend it for family and friends.

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

Great experience with friendly and…

Great experience with friendly and helpful staff

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises

Rated 3 out of 5 stars

Great staff ,entertainment not great…

Great staff ,entertainment not great and food reminded me of butlins 30 years ago.The itinerary was excellent.

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

Thank you for sharing your experience. We’re sorry to hear that your cruise did not meet the high standards we aim to provide. Please rest assured your feedback has been noted for internal review and improvement.
With thanks, MSC Cruises

Rated 5 out of 5 stars
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

Staff and buffet food 100% ;-)

Staff, especially cabin and buffet staff were so nice. Buffet food lovely, as a vegetarian I was concerned.. but it worked out great. Highly recommend.

11 June 2026
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Reply from MSC Cruises – Ireland

It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises

Rated 4 out of 5 stars

MSC Divina

Excellent first cruise that I would recommend to all

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises

Rated 4 out of 5 stars

Service

Service was good

13 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

They are well organised and well mannered

They are well organised.
Well trained staff

12 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

Amazing all inclusive 5 star…

Amazing all inclusive 5 star experience, excellent food, service and accommodations

6 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

The Silver Dolphin Restaurant

The service at table 558 in The Silver Dolphin restaurant was fantastic. Thanks to Jose Tenorio and Omraj.

10 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars

Trip of a lifetime!

The beauty and Majesty of MSC Seaview was breathtaking. The orderliness and cleanliness of the ship and staff very professional. Very helpful, friendliness and comfort provided made our trip very special. We thank you from the bottem of our hearts!

12 June 2026
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises

Rated 5 out of 5 stars
MSC Cruises – Ireland logo

Reply from MSC Cruises – Ireland

Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises

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