Mr Green Casino Reviews 

4,677
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Mr Green’s website is a scam site. The money is not refunded to the account, customer service lies about what they previously said, avoids taking responsibility for their mistakes, and makes empty pro... See more

Rated 1 out of 5 stars

Mr green good company up to now ?anyone had a problem with alto roulette yesterday between 5 am and 5 30 had the number come up!! took my money then didn't pay out . told by email nothing wron... See more

Rated 1 out of 5 stars

I strongly felt that my bet was wrongly settled as a loss since my selection was away team over 0,5 and it ended 6-1. I contacted to the support chat and they said "I understand this may be disappoin... See more

Rated 1 out of 5 stars

DO NOT USE THIS SITE YOU DEPOSIT MONEY WITH IN SECONDS BUT TRY TO WITHDRAW MONEY YOU ARE WAITING DAYS OR DON'T EVEN GET IT BACK..GAMES FREEZE AND KICK YOU OUT OF PLAY WHEN LOG BACK IN YOUR NUMBERS HAD... See more

Company details

  1. Casino
  2. also in
  3. Betting Agency
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

About Mr Green Casino

Written by the company

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Mr Green Ltd. is an online gambling company that offers Online Casino, Sportsbook, Live Casino, Bingo, and Keno. Mr Green Ltd is regulated by the MGA, Malta Gaming Authority in Malta. Mr Green is also licensed and holds gaming licenses in UK, Italy, as well as a casino license in Denmark and a Sportsbook license in Ireland. The head office of Mr Green is in Sliema, Malta.


Contact info

  • Tagliaferro Business Center,, SLM 1549, Sliema, Malta

  • mrgreen.com

You should know

1.3

Bad

TrustScore 1.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(4,677)

344 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid these scammers like the plague

Avoid these scammers like the plague. They pay to advertise 100 free spins on other websites, then refuse to honour them, saying they don't have any current offers. Then they close your account if you try to discuss it with them. Absolute scum.

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company if you ever expect…

Avoid this company if you ever expect to get a payout. They are very happy to take your money but don't like giving it back. I spent over 6 weeks constantly contacting them on live chat, sending documents etc. Every time I was told everything was OK and the payment would be processed but it never was. I eventually got a pay out but for around half of the amount owed. This company is an absolute con.

7 February 2024
Unprompted review
Rated 1 out of 5 stars

gone down hill

gone down hill, they make you go through hoops to get your money out if you win first time, then they have the cheek of taking a quid to get money fast (it aint fast) then they restrict your account cause you are with one of there sister companies, and now all there free bonus daily drops are no longer there, i presume they want you to spend money with them

26 January 2024
Unprompted review
Rated 1 out of 5 stars

I’m tryin to withdraw funds for 9 days…

I’m tryin to withdraw funds for 9 days and keep being told the same story. That my bank are rejecting the payment which they are not. Each time I ask where my funds are they magically appear back in my mr green account. 3 days ago I was told that the problem has definitely finally been resolved and I will get my money. I waited three days and asked where they were and once again was told they will be put back into my Mr Green account. The frustration of all is unreal and I keep being fobbed off. I just want my money fair and square. Extremely stressful having to go over the same thing over and over each day on chat and be lied to. I was told 3 days ago all has been resolved and there was a technical issue and I will 100 percent get my winnings and not to worry. Again fobbed off and lied to. I’m told will get email response. I’m still waiting for my money after 9 days of waiting. It’s the final lie on Saturday as was told don’t worry we have sorted it 💯 percent. And asked today where’s my money and went back to square one. Have all screenshots of the chats and was clearly a blatant lie. I will have to seek outside help on the matter on retrieving my money. Unreal experience for 9 days. Luckily I’ve kept all records of the chats. As it currently stands my money is neither on way to my bank account or in my Mr Green account!!! So it’s all far too fishy for me after 9 days

23 January 2024
Unprompted review
Rated 1 out of 5 stars

I won 300 euros and when I tried to…

I won 300 euros and when I tried to withdraw my money they blocked my account. I sent them all my documents and after that they opened my account. After withdrawing all my money from my account they blocked my account again. Total scam company!

13 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam

I would not recommend this site...i wss self excluded with william hill and after a while i open an account with mr green...i made my 1st deposit and i won 160£ and after one hour they blocked the account for breaching the terms and conditions.I wait for 3 weeks to get the refund and no answer from them.Stay away from these funking thieves

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Con artists, thieves and criminals

Mr green have continued to pay a withdrawal for over two weeks despite admitting no valid grounds to do so. They have had all documentation requested and ample opportunity to do so.

Their support staff are rude condescending patronising arrogant and completely uneducated.

These criminals refuse to answer any questions put to them and are not a company to be trusted in the slightest.

I am forced to report them to the commission, the local police and my bank as complete fraudsters.

Do not use them under any circumstance

23 December 2023
Unprompted review
Rated 1 out of 5 stars

Mr green good company up to now …

Mr green good company up to now ?anyone had a problem with alto roulette yesterday between 5 am and 5 30 had the number come up!! took my money then didn't pay out . told by email nothing wrong with software , ask me for screen shot clearly not just me with problem by all other comments so leave a message as trying to build case for gaming commission to look into as everything supposed to be recorded

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. Had a couple hundred win and account blocked without warning after withdrawal. Tried for 3 weeks to get unblocked to no avail. Pointless them having an online casino.

30 December 2023
Unprompted review
Rated 1 out of 5 stars

Joined up,deposited 100 pounds .played…

Joined up,deposited 100 pounds .played for half hour .. had 110 pounds in bank . It froze and told me my account blocked .i have played lots of sites for years and this has never happened to me . Dont waste your time trying to contact them its just automated crap .only scammed 100 pound out of me but im sure people will have been scammed for more by this site ..dont bother

2 December 2023
Unprompted review
Rated 1 out of 5 stars

My bank sent them 3 payments and this…

My bank sent them 3 payments and this website only added two payments and the 3rd (value) £60 was never created onto my account. The customer service department is a big fat JOKE, you will NEVER resolve your issues. They will scam you! mrgreen.com

17 December 2023
Unprompted review
Rated 1 out of 5 stars

I set an account up and deposited 110…

I set an account up and deposited 110 they then cut me of half way through playing I couldn’t log back in! I went on live chat and was informed that my account had been closed absolute scamming site!!! Let you spend money then cut you dead absolute discrace!!! Then they wonder why people get in trouble gambling it’s because these sites rob you blind!!!! They should not let you deposit if there going to cut you dead shut them down now!!!!! Out to rob you blind disrespectful world we live in!!!!!

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Please avoid it … after reading review…

Please avoid it … after reading review it happened to me too …. Won 310 euros and after withdrawing account blocked and already sent more than 10 documents including a selfie holding my ID. They come back to you saying they need more documents.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting experience

Absolutely disgusting experience, first time using this site and trying to withdraw my winnings, resulting in an automatic block, I have sent every document known to man and been on live chat 5 times and keep being fobbed off with one excuse after another, clearly a scamming site!

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Don’t go near this scam company

Don’t go near this scam company. Deposited £200 yesterday after a few checks started playing low stake roulette after three spins, account blocked. Still had £200 when blocked. Been on to live chat four times now with, it’s been escalated to our finance team and your money is safe, rubbish! I’m going to my banks fraud team as after reading other other experiences I don’t have another option. I’ve given them a deadline to pay but I feel this is not going to happen. I will get my money back, whatever it takes!

6 December 2023
Unprompted review
Rated 1 out of 5 stars

MR Green A Brand Based Upon Deception

I self excluded due to issues I have with gambling. I rejoined without any security checks and deposited thousands. I won a few hundred and went to withdraw, and they blocked my account. So having told me I could not withdraw my winnings, as I was self excluded, they also decided
to keep my deposits - seemingly the self exclusion did mot apply to taking my deposits, only my winnings. They will not engage and are if you read the reports on of the most fined casinos in the world for breaches of customer rights. Avoid Avoid Avoid

23 November 2023
Unprompted review

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