Motorway Reviews 

Great sold my car really quick. Safety taken with checks on the documents

Very easy to work with like clockwork if necessary will use again

App does not function correctly (Android app).
Uploaded photos not acknowledged even though confirmed by phone that photos were on system. Everytime I re-opened the app it wanted all photos done even though already submitted and accepted.
It should be made clear on website that if you are trying to sell in the two weeks before or after the end date of a PCP agreement it will be very difficult to organise with the finance company as I discovered that VWFS take a minimum of 10 working days to issue confirmation of agreement paid. I expect there are other finance companies with similar policies.
On a positive note, the staff I spoke to at Motorway tried their best and did, in the end, manage to resolve the issues.

Decent valuation, easy process to list the car, quick and easy handover process. Very happy.

everything worked as stated.

Was an easy way to sell my Lexus, and obtained £2000+ more than the dealer offered. First time used and would recommend Motorway

Easy enough even for those without experience. They could tighten a couple of points in the process but support is . Thanks

Very, very,good.

Awful, the dealer turns up 5 hours late. Then offers lower than agreed with a made up major fault, now because they say it has a massive oil leak, that magically never drips on the drive I can not resell till I pay to prove otherwise, customer service do not care they only believe the dealer, are these dealers vetted?

As close to a legal scam as I’ve ever seen. You’re given a guide price and then placed into an auction where the outcome of that auction isn’t binding on any party. Been through numerous auctions where the buyer, who bid and won, just pulls out before any further viewing or contact is made.
On top of this, motorway continue to ask for the same paperwork over and over again. I started the process well over a month ago and have just had yet another ‘sale’ cancel before collection.
Avoid avoid avoid.

Worked well for me. Experience very slick from advertising the car to arranging collection and payment. Happy with price received too.

Our contact with Motorway and Laura has been first class. Very professional, clear and I would happily recommend to others.

I was kept informed all through the process of selling my car

Good experience with motorway but dealership wasn’t the best experience and they took advantage of the situation

From start to finish, we were extremely happy with the whole process.
It was easy to upload photos with guidance from one of the Motorway team who stayed with us until we had completed all the photos and information about the car. The car went in the next sale on Sunday, was sold on the Monday for the Motorway guide price and was paid for and collected on Wednesday.
We have never sold a car on line before but wouldn't hesitate to use Motorway again.

Very good communication throughout the entire process. Support provided when needed.
Selling the car to the dealer went very smoothly. The car was collected on time and the monies paid promptly. Would recommend.

Very easy to list the vehicle, comms were very good and the whole process was slick and fuss free

The sale and the procedure went very smoothly and cannot fault any of the process.

Impressed with the service. All went to plan on collection day and good communication from Motorway. Just disappointed that the actual price I got at auction was considerably lower than original estimation from Motorway!