I have just been on the phone to Idris for the past 40 minutes about my financial struggles and how motonovo could assist me. Idris was nothing but polite, compassionate and helpful throughout. Great... See more
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Review summary
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I have used MotoNovo Finance before so I new there would be no problems with getting finance,everything was smooth and straightforward, Thank you.
Very easy to talk to helped with all my questions , and concerns used them twice before very helpful on the phone . Many thanks to all the staff concerned .
“I’ve had an excellent experience with MotoNovo Finance from start to finish. The finance application process was quick, simple, and clearly explained, making everything stress-free. Their customer se... See more
Company details
About MotoNovo Finance
Written by the company
Who we are
We help thousands of people just like you to fund their next car, van or motorcycle.
When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.
What we do
We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.
Contact info
Two Central Square, CF10 1FS, Cardiff, United Kingdom
- 0333 200 0030
- info@motonovofinance.com
- motonovofinance.com
4.7
Excellent
35K reviews
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Great company I had problems with my…
Great company I had problems with my perches of a car from trade Centre after 3 days of buying a £25.000 car that was scrap and moto nova sorted it out for me from start to finish 👏👏👏
28 January 2026
So easy to arrange thanks
12 May 2026
Ease of process from start to finish
5 May 2026
Online application very good but time…
Online application very good but time period inadequate when reviewing all the clauses to the agreement. Logged out once towards the end and had to restart completely as previous answers not stored.twice
11 May 2026
Easily arranged great app
11 May 2026
Car problem
Hi, the problem is had was resolved really quickly, Natasha was always there to help, she kept me up to date with everything that was happening, can't thank her enough. To be fair it was a painless process in the end.I think it would be good if other companies had this approach to customer service and understanding customers frustrations, Natasha is a credit to your company. Thanks again.
22 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from MotoNovo Finance
Hi Simon, we’re sorry to hear you’re not happy with your vehicle. Have you spoken to the dealership about this? If you would like further assistance from us, please email vqt@motonovofinance.com with your full name, DOB and vehicle details and we can discuss this with you.
Many thanks,
Team MNF
Hassle free and quick turn around…
Hassle free and quick turn around highly recommended
28 April 2026
Used them before and always no issues
Used them before and always no issues , easy application
9 May 2026
Quick and friendly staff.
2 May 2026
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