Delivery of our logs, kindle & firelighters were on time. One box of firelighters was damaged & open. Could have been box or courier company putting heavy goods on top. Messaged Mortimer Fuels after m... See more
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Review summary
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Friendliest delivery of great quality logs within 6 hours of placing my order. Wow, old fashioned customer service at its very best. Have used this firm before and will do again. Great outfit 🔥
Company replied
Very impressive performance from start to finish. Very easy process to order. Excellent communication following order and delivery. Logs arrived on time and just as described in terms of packaging..... See more
Initial problem ordering so I left the site but they sent me an email checking if there was a problem I explained what had happened and they came straight back with a solution Very prompt delivery... See more
Company details
Written by the company
At Mortimers Fuels, we are your premier source for top-quality kiln-dried logs, kindling, and fire starters. Our wide range of products includes everything you need for efficient and enjoyable fires, from small carry packs to convenient 60L bags. With a commitment to excellence, we provide the highest quality firewood to keep your home warm and cozy. Explore our selection and experience the convenience of reliable and efficient heating solutions with Mortimers Fuels.
Contact info
26 Centurion Way, PR25 4GU, Leyland, United Kingdom
- 07399583705
- harry@mortimersfuels.co.uk
- mortimersfuels.co.uk
4.8
Excellent
167 reviews
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Great company to deal with,the logs…
Great company to deal with,the logs burn beautifully.
9 March 2026
Lush Logs!
Really easy to order, super fast delivery and great logs! Absolutely will reorder.
5 March 2026
Customer service that excels
Ordered bundles from here twice now. Both times the service was excellent in the first place. And yet they strive to excel on top of that. Definitely recommend this small business. Prompt, quality products and excel in customer care.
10 February 2026
Unprompted review
Excellent product
Excellent product, good customer service. Highly recommended
6 February 2026
Unprompted review
Easy to order next day delivery
Easy to order next day delivery, very pleased with quality of the logs.
3 February 2026
Excellent product and great…
Excellent product and great communication ensuring the address was correct and delivery service give a time window for delivery
I would highly recommend
2 February 2026
A a great company to deal with and…
A a great company to deal with and wonderful Logs, so easy to contact them as well
2 February 2026
This was my third repeat order
This was my third repeat order. That should tell you everything you need to know.
2 February 2026
5 stars once again!
Ordering and delivery from Mortimer’s is always straightforward, quick and professional. This time I have tried the Hornbeam and I have to say, it’s marvellous! A great burn, giving excellent, long lasting heat. I’m converted!
30 January 2026
Great choice of bags
Great choice of bags, nit too big, not too small. Free next day delivery with DPD. Logs are perfect size and burn well, but not too fast. I have already ordered from them twice.
30 January 2026
Crate of hornbeam logs
Crate of hornbeam logs. Incredible heat output. Harry at Mortimers was great to deal with.
5 January 2026
quality .
quality .. however the bags were not delivered to the door but next door.. bloody heavy to lift!
5 January 2026
Great Service
Great service, The team exceeded expectations with supply and the logs are good quality. I will definitely be ordering again when the time comes.
3 January 2026
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