Delivery of our logs, kindle & firelighters were on time. One box of firelighters was damaged & open. Could have been box or courier company putting heavy goods on top. Messaged Mortimer Fuels after m... See more
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Review summary
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Friendliest delivery of great quality logs within 6 hours of placing my order. Wow, old fashioned customer service at its very best. Have used this firm before and will do again. Great outfit 🔥
Company replied
Very impressive performance from start to finish. Very easy process to order. Excellent communication following order and delivery. Logs arrived on time and just as described in terms of packaging..... See more
Initial problem ordering so I left the site but they sent me an email checking if there was a problem I explained what had happened and they came straight back with a solution Very prompt delivery... See more
Company details
Written by the company
At Mortimers Fuels, we are your premier source for top-quality kiln-dried logs, kindling, and fire starters. Our wide range of products includes everything you need for efficient and enjoyable fires, from small carry packs to convenient 60L bags. With a commitment to excellence, we provide the highest quality firewood to keep your home warm and cozy. Explore our selection and experience the convenience of reliable and efficient heating solutions with Mortimers Fuels.
Contact info
26 Centurion Way, PR25 4GU, Leyland, United Kingdom
- 07399583705
- harry@mortimersfuels.co.uk
- mortimersfuels.co.uk
4.8
Excellent
167 reviews
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Delivery…
The delivery was the problem.I waited in for two days as I was told be the courier that a signature was required but they failed to materialise.
All fine now and the fuel is excellent.
14 July 2026
Top class service.
Fantastic service from these guys. Ordered a box of oak logs for a smoker BBQ and they worked brilliantly. All logs were bone dry and ready to burn. Lasted a long time while burning, which is just what I needed them to do. Amazingly fast delivery which was very much appreciated. I'll be back for more soon. Thanks Mortimers Fuels. Top class service.
15 July 2026
Great Logs etc., & customer service.
Delivery of our logs, kindle & firelighters were on time. One box of firelighters was damaged & open. Could have been box or courier company putting heavy goods on top. Messaged Mortimer Fuels after my holiday & they resent 2 boxes out without any extra charge or problem. So great logs etc., Customer service too! Will be using again when needed. Highly recommend. Thank you Mortimer Fuels.
3 June 2026
Great service ordered Thursday…
Great service ordered Thursday delivered Friday and the logs burned well.
9 July 2026
Always quick delivery and always…
Always quick delivery and always friendly and professional.
3 July 2026
Excellent service
11 June 2026
I always buy my logs from Mortimers as…
I always buy my logs from Mortimers as they are top quality and good value for money. Mortimers have never let me down and I know I can rely on them to provide a top service. Many thanks guys.
8 June 2026
Very easy website to navigate
Very easy website to navigate, very quick delivery. I’m just buying a bag or 2 a month to stock up for the winter
4 June 2026
As usual … on time and high quality
21 May 2026
Great wood and great communication from…
Great wood and great communication from the driver upon delivery
5 May 2026
As usual great product and delivery
As usual great product and delivery
rm
The logs come at an uniformed length and burn well giving good heat and leave virtually no ash.
9 March 2026
Quality logs
Bit of a glitch with the delivery quickly sorted by Harry. Very happy with the quality of the logs. Would certainly order again.
9 April 2026
Consistently good service and product.
Just had my second delivery from these guys, so, just to confirm the first experience wasn’t a one off because it was my first time! My second was just as good! Great customer service, fast delivery-with a smile! Excellent product at a competitive price, well done Harry & the team. . . 100% recommended.
30 March 2026
So easy and reliable
30 March 2026
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