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Morris Works Quilt Shop Reviews 

1,150
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and high-quality products. Customers frequently highlight the prompt delivery, with orders arriving quickly and often ahead of expectations. Many appreciate the beautiful and careful packaging, often including personal touches like handwritten notes or cards, making the unboxing feel special. The selection of materials, especially fabrics, is highly regarded for its quality and variety, with many finding exactly what they need. Reviewers also commend the efficient and friendly communication, noting that staff are helpful and responsive. However, some people mentioned that while the service and products are exceptional, the postage costs are not cheap.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and accurate... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Users consistently express satisfaction with the quality of materials, particularly fabrics, noting that they... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease of the ordering process and the... See more

Service

Customers consistently note positive experiences with service, often praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

Morris Works stock some really useful and interesting things including the colour charts I bought. They are always prompt sending out their packages and I always get a friendly message in my parcel. T... See more

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied

Rated 5 out of 5 stars

As usual just a simple thing to make an order of good quality batting, which is delivered three/ four days later. An ace company to deal with and one I shall continue to use so long as I am sewing!

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,150)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hobbs Heirloom Wadding

The Hobbs Heirloom wadding arrived in good time for a quilting project I have on the go. As it was not in a plastic bag, it did not need to be left laid out overnight in order to loose any creases, so I could start the layering up straight away.

4 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jane,

Thank you for such a thoughtful review. I’m really glad the Hobbs Heirloom wadding reached you in time for your project, and it’s lovely to hear you were able to get straight on with layering without needing to let it relax first.

That’s one of the reasons we avoid tightly compressing wadding in plastic — it’s much nicer when it arrives ready to use rather than needing a day to recover!

I hope your quilting is going beautifully.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service …

Easy to order delivery came next day ( I paid extra for this as needed it in a hurry).
It was well packed. I like that they have a loyalty scheme.
Thank you

4 March 2026
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Reply from Morris Works Quilt Shop

Hi June,

Thank you so much for your kind review. I’m really glad the ordering process felt straightforward and that the next-day delivery got the parcel to you when you needed it — sometimes a project just can’t wait!

It’s also lovely to hear you’ve noticed our Stitches loyalty points. We hope they add a little extra fun when you’re stocking up on fabrics and supplies.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good all round

Love the colour, it was true to the screen image. Good quality cotton, perfect for patchwork

3 March 2026
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Reply from Morris Works Quilt Shop

Hi Dorothy,

I’m really pleased to hear the colour matched what you saw on screen — we know how important that is when choosing fabric online. It’s lovely to know the cotton feels just right for patchwork too.

Thanks so much for sharing your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Very helpful and prompt, packaged really well. I will continue to use them for my quilting needs.

12 January 2026
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Reply from Morris Works Quilt Shop

Hi Annetta,

What a lovely review to receive — thank you. I’m so pleased you found us helpful and that everything arrived promptly and well packed.

Hearing that you plan to continue using us for your quilting needs really means a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fast service and well packaged product

Fast service and well packaged product

2 March 2026
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Reply from Morris Works Quilt Shop

Hi Bev,

I’m really glad your order reached you quickly and safely. We take care with the packing, so it’s always nice to hear that it arrived just as it should.

Thanks for your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent products and speedy!

Excellent products and a very speedy dispatch too! Thanks so much. Love the handwritten note inside too.

2 February 2026
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Reply from Morris Works Quilt Shop

Hi there,

Thank you for such a lovely review. I’m really pleased the products hit the mark and that everything was dispatched quickly. It’s also wonderful to hear the handwritten note was appreciated — those little touches are something we enjoy including.

Your kind feedback means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fabric as ordered

Fabric as ordered. Wrapped well. Quick delivery.

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

I’m glad everything arrived just as expected and safely packed along the way. It’s always reassuring to know the order made its journey smoothly.

Many thanks for the feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - very knowledgeable on products available and able to give me great advice on what I needed

2 March 2026
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Reply from Morris Works Quilt Shop

Hi Joanne,

Thank you so much for your kind review. I’m really glad we were able to help and offer useful advice while you were choosing what you needed — that’s always something we try to do with care.

Your lovely feedback truly means a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely fabric

Lovely fabric, friendly staff. Thoughtfully packaged,

2 March 2026
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Reply from Morris Works Quilt Shop

Hi Mrs Button,

That’s really kind of you to say — thank you. I’m so pleased you enjoyed the fabric and found the team friendly too. And it’s lovely to hear the thoughtful packaging made an impression when your order arrived.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I would recommend Morris Works for your…

I would recommend Morris Works for your sewing needs, as they were so helpful & everything I bought arrived quickly & was absolutely perfect. Great customer service & good value for money.

26 January 2026
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Reply from Morris Works Quilt Shop

Hi Jules,

That’s such a generous recommendation — thank you. I’m really glad everything arrived quickly and that the items were just right when they reached you.

It’s especially nice to hear the service felt helpful and that the value came through too. Your kind words mean a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Worthy of 5 gold stars

My order was processed efficiently, professional and beautifully wrapped. And I was kept informed at every stage of the process.

27 February 2026
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Reply from Morris Works Quilt Shop

Hi Sarah,

Five gold stars — what a lovely compliment, thank you. I’m so glad the whole process felt smooth from start to finish, and that the updates along the way helped you feel informed.

It’s also wonderful to hear the wrapping made an impression when your parcel arrived. That moment of opening an order should feel special.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great local quilting shop

Always a fast and efficient service from Morrisworks. I found the exact fabric I wanted there. Very happy to shop there and support a local business.

26 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Marion,

Thank you so much for your kind words. It’s always lovely to hear from someone who values supporting a local business, and I’m really glad you were able to find exactly the fabric you were looking for.

Knowing the service has been consistently fast and efficient for you means a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Speedy delivery.

25 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ann,

Short and sweet — I like it! I’m really glad your order reached you quickly.

We appreciate you letting us know.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great item. Eco friendly packaging.

24 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Anne,

That’s lovely to hear — thank you. I’m really glad your order reached you quickly and that you were happy with the item. It’s also nice to know the eco-friendly packaging didn’t go unnoticed — that’s something we care about a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Found a new supplier

First time buying and very satisfied with black wadding. Will return

4 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kathleen,

I’m so glad you found us — and that the black wadding has worked out well for you. It’s always nice to hear when a first order hits the mark.

We’ll look forward to welcoming you back whenever you need your next project supplies.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mrs Gordon,

That’s so lovely to hear — thank you. I’m really glad the fabrics and the service both made a good impression; it means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Order well packed and arrived promptly

Order well packed and arrived promptly. Items good quality and as described.
Very pleased.

27 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jennifer,

I’m really pleased to hear everything arrived safely and just as expected. Knowing the quality matched what you were hoping for is always lovely feedback to receive.

So glad you’re happy with your order — it truly means a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

My package arrived promptly and well…

My package arrived promptly and well packed.

3 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Janet,

Lovely to hear your parcel reached you quickly and in good shape — that’s always what we hope for when it leaves the shop.

Really appreciate you sharing your experience with us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Amazing service

Amazing service. My parcel was delivered on time and the contents are perfect. Thank you.

29 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Christine,

That’s so lovely to hear — thank you. I’m really glad everything arrived right on time and that the contents were just what you were hoping for. Hearing that your items were “perfect” truly means a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Ordered a bag of scraps great quality…

Ordered a bag of scraps great quality fabric, nice mix good value.

29 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ros,

Thank you so much for your lovely feedback. I’m really glad you enjoyed the scrap bag — we try to put together a mix that feels inspiring as well as good value, so it’s wonderful to hear that came through.

It means a lot that you took a moment to share this.

Warm regards,
Gabrielle & the Morris Works team

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