Goldenhands Gift Shop LTD Reviews 1,050

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

These gifts came well packaged and so secure so there was no chance of damage in transit. The delivery was swift despite being from the opposite side of the country and lastly, there were so many of h... See more

Company replied

Rated 5 out of 5 stars

Purchased opal earrings for my daughter. Beautifully made and presented! Packaged carefully for delivery and a thoughtful complimenting gemstone gifted with the earrings with an information card f... See more

Company replied

Rated 5 out of 5 stars

If you're in search of a special gift for your children, look no further than these adorable teddy bears. Their soft texture and lovable charm will bring joy to your kids' hearts, making them cherishe... See more

Company replied

Rated 5 out of 5 stars

Order a Charlie bear to be sent to my granddaughter , was quick & easy on line & was boxed & wrapped lovey with a bow then put into another box with a little added free gift . Would definitely order f... See more

Company replied

Company details

  1. Gift Shop
  2. Collectibles Store
  3. Home Goods Store
  4. Jewelry Store
  5. Store
  6. Variety Store

Written by the company

First established in 1987 by Pauline and Barbara Martin, we have become a staple of the Hastings Old Town. Now online, we post all over the UK and are passionate to bring you the same level of service online as you have become accustomed to in-store!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

A joy to unpack It

A joy to unpack It . I look forward to receiving the parcel just as much as its contents.

16 March 2026
Goldenhands Gift Shop LTD logo

Reply from Goldenhands Gift Shop LTD

That’s a lovely review thank you Layla 😍. Love and light. Pauline x

Rated 5 out of 5 stars

Feels like family

Each time I order from Goldenhands it becomes more afeend more pleasant and feels more like family,

25 February 2026
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Reply from Goldenhands Gift Shop LTD

Thank you Stephen, you always give us such lovely reviews. I think I can definitely say you really are now part of our Goldenhands family! 😍. Have a wonderful day. Love and light. Pauline x

Rated 5 out of 5 stars

Very good and friendly

Very good and friendly

8 February 2026
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Reply from Goldenhands Gift Shop LTD

Thank you Tina for taking the time to leave a review for us, it’s much appreciated. Love and light. Pauline x

Rated 5 out of 5 stars

My order arrived very quickly

My order arrived very quickly. The invoice letter had a lovely thank you message on it and, I received a fridge magnet as a thank you gift. My shopping experience from start to finish was a joy.

13 January 2026
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Reply from Goldenhands Gift Shop LTD

Thank you for a lovely review Sheila. I’m so pleased you were happy with your delivery.
Love and light.
Pauline x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Brought items for a Christmas present. , Pauline went out of her way to phone me to confirm that u would receive my order before Christmas. Absolutely love the golden hands shop, we go to Hastings every year and have to visit the shop every time.

19 December 2025
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Reply from Goldenhands Gift Shop LTD

Thank you so much for the lovely review. I try and give the customer service I would like to receive 😍. So pleased it got to you on time. See you at some point this year!
Bright blessings. Pauline x

Rated 5 out of 5 stars

Great shop

Very fast delivery excellent service

8 December 2025
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Reply from Goldenhands Gift Shop LTD

Thank you so much Stuart for taking the time to leave a lovely review, we really appreciate it. Bright blessings. Pauline x

Rated 5 out of 5 stars

The best

Have ordered from Golden Hands many times as well as visiting their Hastings store. It's always a good experience.

7 October 2025
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Reply from Goldenhands Gift Shop LTD

Hi Mike,
Thank you for taking the time to leave a lovely review 😍. Love and light. Pauline x

Rated 5 out of 5 stars

Good communication

Good communication. Great price and surprise little gift.

3 October 2025
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Reply from Goldenhands Gift Shop LTD

Hi Janet, thank you for taking the time to leave a lovely review. Love and light. Pauline x

Rated 5 out of 5 stars

Receiving the fabulous goods........

Receiving the goods that were even better than described and having chats with Chris who solved the problem I was having with the delivery. I am definitely going to purchase more things from Golden Hands, in the near future.

4 October 2025
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Reply from Goldenhands Gift Shop LTD

Good morning Lady Johnson, I’m so pleased Chris was able to help with the delivery problem you had and that you were happy with the items you ordered. Thank you for taking the time to leave a lovely review. Love and light. Pauline x

Rated 5 out of 5 stars

Lovely jewellery

Good response and delivery time

30 September 2025
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Reply from Goldenhands Gift Shop LTD

Hi Jacey, thank you for taking time to leave the review for us, it’s much appreciated. Love and light. Pauline x

Rated 5 out of 5 stars

excellant

I have been using this company for a couple of years now , as i can not get out much it is important to me to get a lot of things on line , they are reliable, polite, and will help you with any queries , all there products are quality and they come to you quick i recomend them

26 September 2025
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Reply from Goldenhands Gift Shop LTD

Thank you for the lovely review Janice. I’m so pleased you’re happy with your purchases. Love and light. Pauline x

Rated 5 out of 5 stars

Smashing company!

Always quick service and lovely items, always add any little extras I ask for ... like matching colour little gift bags etc
Just a really nice company to deal with :-)

15 September 2025
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Reply from Goldenhands Gift Shop LTD

Aww! Thank you Sonia, such a lovely review. You’re very welcome. We really appreciate it. Love and light. Pauline x

Rated 5 out of 5 stars

Always a pleasure to purchase online and in store with Golden Hands…

Delivered very quickly and packaged perfectly to ensure all contents were protected during transit. I particularly liked the thank you for purchasing with Golden Hands hand written message and free crystal with a description card that came as a gift with the purchase. It’s always a pleasure to purchase with golden hands both online and in-store. :-)

14 September 2025
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Reply from Goldenhands Gift Shop LTD

Hi Terri,
Thank you so much for taking the time to leave such a lovely review. I’m so happy you were pleased with your order and little extra. Love and light. Pauline x

Rated 5 out of 5 stars

Excellent

Excellent, friendly and prompt service as always.

6 September 2025
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Reply from Goldenhands Gift Shop LTD

Thank you for the lovely review Mr Ogden. Love and light. Pauline x

Rated 5 out of 5 stars

Lovely packaging for my order which was…


Lovely packaging for my order which was so nice and a great surprise and of course beautiful earrings.

Efficient tracking and left safely.

Look forward to receiving another order in due course.

Many thanks.

Earrings order.



19 August 2025
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Reply from Goldenhands Gift Shop LTD

Thank you Mrs Pisani for taking the time to leave a lovely review, it’s much appreciated. Love and light. Pauline x

Rated 5 out of 5 stars

Very very happy with item ordered

Very very happy with item ordered. The fragile parcel arrived well packaged and unharmed.👏🏻👏🏻👏🏻👏🏻👏🏻

11 August 2025
Unprompted review
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Reply from Goldenhands Gift Shop LTD

I’m so pleased the order arrived safely. Thank you very much for the review Kian. Love and light. Pauline x

Rated 5 out of 5 stars

Very fast on delivery

Very fast on delivery. Well packaged.
Very happy with my product.
Super friendly, you can just tell it’s from a good happy vibe shop:)
Even got small free gift.
❤️

11 August 2025
Goldenhands Gift Shop LTD logo

Reply from Goldenhands Gift Shop LTD

Hi Richard,
Thank you for the lovely review. I’m so pleased you were happy with your order. We certainly are a happy vibe shop 😍. Love and light. Pauline x

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