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Morris Works Quilt Shop Reviews 

1,162
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection and high quality of products, particularly fabrics and quilting supplies, noting the excellent materials available. The ordering process is described as straightforward and efficient, leading to prompt delivery of well-packaged items. Many consumers highlight the excellent service, noting the helpful staff and smooth overall experience. Reviewers frequently appreciate the secure and beautiful packaging, often accompanied by thoughtful, personalized notes. This attention to detail contributes to a highly satisfying and valued customer experience, with people expressing strong intentions to return for future purchases.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the excellent quality and wide... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers find the ordering process to be a positive experience, describing it as straightforward, easy, and... See more

Service

Users describe positive interactions with service, highlighting its efficiency and speed. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The selection of fabrics amazing. I particularly like the Painter's Palette Solids as I was able to find exactly the right colours to frame the pieced portion of my quilt. The order process was straig... See more

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

Morris Works stock some really useful and interesting things including the colour charts I bought. They are always prompt sending out their packages and I always get a friendly message in my parcel. T... See more

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,162)

374 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered quickly and well packaged

7 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Margaret,

Thank you so much — I’m really glad everything reached you quickly and safely.

We always aim to get orders out promptly and pack them with care, so it’s lovely to hear that came through in your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very happy with fabrics purchased

Very happy with fabrics purchased. Kept up to date with the order and arrived quickly. Beautifully wrapped and packaged with a hand written card! It was like opening a present, really appreciated the care with my order.

7 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Trudie,

This was such a lovely read — thank you. I’m so pleased you were happy with your fabrics and that everything arrived quickly and smoothly.

It’s especially nice to hear that opening your parcel felt like a little present. We do put real care into how each order is wrapped, so knowing that came through really means a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent

Great communication. Questions answered quickly. Easy to find and order what I needed. On time, tracked delivery. Will definitely buy from them again.

7 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Marion,

Thank you for such a lovely review. I’m really glad everything felt smooth and straightforward, and that you got the answers you needed quickly — that’s something we always try to prioritise.

It’s great to hear the delivery arrived on time and as expected too. We’d be delighted to help you again whenever you next need us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Even when you were closed !

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness and friendliness, we were able to purchase batting and material, and were very blessed !! Thank you so very much, brilliant service.. and love your warehouse !! An excellent selection of materials and sewing accessories.. we will return -- and check your opening times for our next visit !

30 March 2026
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Reply from Morris Works Quilt Shop

Hi Pauline,

This really made me smile — thank you. It did give me a little laugh imagining the “cheeky door opening”, but I’m so glad you came in and that we could help.

Sometimes these things happen, and if we’re here and able to, we’re always happy to make a bit of time — especially when there’s fabric and wadding to be chosen! It’s lovely to hear you enjoyed the space and found what you needed.

We’ll look forward to seeing you again — and hopefully next time we’ll be properly open for you 😊

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Easy online experience and prompt…

Easy online experience and prompt delivery.items all as described.

2 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Alison,

I’m really glad the online ordering felt straightforward and that everything arrived promptly and just as expected.

Many thanks for your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Items arrive quickly and are well…

Items arrive quickly and are well packaged, with a little greeting. Morris Works is my go to.

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mary,

That’s so lovely to hear — thank you. Being your go-to means a great deal to us, and I’m really glad the quick delivery and those little greetings continue to make your orders feel special.

We truly appreciate your continued support.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Super quick and speedy delivery

Super quick and speedy delivery

1 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Nicky,

That’s lovely to hear — thank you. I’m really glad your order reached you so quickly.

We appreciate you letting us know.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great service

Great communication, order delivered well packaged and on time with a little personal message card enclosed. Very thoughtful. Very pleased and will buy from this shop again in future.

1 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

Thank you for such a thoughtful review. I’m really pleased the communication and delivery all felt smooth, and that everything arrived well packaged.

It’s especially lovely to hear the little card was appreciated — those personal touches are something we really enjoy including.

We’re so glad you’re pleased, and your kind words mean a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Amazing choice of fabrics

Amazing choice of fabrics, friendly, knowledgable staff

31 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Pam,

That’s so lovely to hear — thank you. I’m really pleased you enjoyed exploring the fabric range, and it’s wonderful to know the team felt friendly and knowledgeable too.

We truly appreciate your kind words.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Such a good service

Such a good service, quick and efficient. The thank you card was a lovely touch, I will definitely be ordering again.

25 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jo,

That’s so lovely to hear — thank you. I’m really glad everything arrived quickly and that the little thank you card added a nice personal touch.

We’ll look forward to sending something your way again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Order received very quickly

Order received very quickly. Pretty fabrics, beautifully packaged.

31 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Pam,

That’s so lovely to hear — thank you. There’s something quite special about a parcel of pretty fabrics arriving at the door, so I’m really glad it felt like a little treat when you opened it.

We put a lot of care into how everything is wrapped, so it’s wonderful to know that came through.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Quick delivery service

31 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Deborah,

That’s really lovely to hear — thank you. I’m so glad the service felt spot on and that everything reached you quickly.

We truly appreciate your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Delivered on time and as described

Delivered on time and as described. Lovely quality.

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Zoe,

That’s lovely to hear — thank you. I’m so glad everything arrived on time and that the quality met your expectations.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent packaging

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kathleen,

That’s lovely to hear — thank you. We take a lot of care with how everything is packed, so it’s really nice to know it stood out for you.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick accurate delivery.

Very quick delivery and the correct fabric and size. I would recommend and certainly would buy from again.

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jessy,

I’m so pleased everything arrived quickly and just as expected — always a good feeling when it all comes together without any fuss.

Your recommendation really means a lot, and we’d be delighted to send something your way again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Purchase arrived promptly

Purchase arrived promptly, perfectly wrapped and exactly what I wanted.

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Heather,

That’s lovely to hear — thank you. I’m so glad everything arrived just as you’d hoped, and that the wrapping made it feel that bit more special.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very efficient and friendly service

Very efficient and friendly service. I was keen to get some fabric to finish a project and being able to speak to someone to discuss my requirements and then to receive it the following day was great. I will certainly use Morris Works again and recommend their great service to others.

27 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Carolyn,

Thank you for such a thoughtful review. I’m really glad we were able to help you get exactly what you needed to keep your project moving — sometimes that bit of guidance makes all the difference.

It’s lovely to hear everything arrived the next day and that the whole experience felt friendly and efficient. Your recommendation means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged, items as ordered.

27 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Caroline,

Lovely to hear everything arrived just as it should. We take care with the packing, so it’s nice to know it reached you safely and without any fuss.

Many thanks for your feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I found what I wanted very easily

I found what I wanted very easily. The ordering was straight forward which was a bonus as technology is not my forte!!! Everything arrived on time and correct. Thank you.

27 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Judith,

I’m so pleased to hear everything felt easy to find and straightforward to order — that’s exactly what we hope for, especially when technology isn’t always your favourite thing!

It’s lovely to know your order arrived just as it should.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic co.oany, choice of fabrics and deli ered on time beautifully wrapped

Easy to navigate, web site, choice of wonderful fabrics, delivery was on time.

Fantastic help with a response to my email regarding what batting/wadding I should use for
bags.

Fabric always beautifully wrapped for postage.

Thankyou thankyou thankyou

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Deborah,

What a lovely message — thank you so much. I’m really glad the website felt easy to use and that you found fabrics you loved, but it’s especially nice to hear the advice on batting for your bags was helpful too.

And your “thank you, thank you, thank you” absolutely made me smile — that kind of enthusiasm is such a joy to read!

We’re so pleased the packaging continues to make a good impression when your orders arrive.

Warm regards,
Gabrielle & the Morris Works team

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