MobilityPlus Wheelchairs Reviews 8,731

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of products and excellent service, often highlighting the amazing value for money they receive. Many appreciate the staff's helpfulness, knowledge, and positive attitude, making interactions pleasant and productive, with some noting personalized assistance. The delivery service is frequently described as quick, prompt, and efficient, with many products arriving within 24 to 48 hours, often earlier than expected. Reviewers are also very satisfied with the products themselves, finding them to be exactly as described, strong, comfortable, and easy to assemble. However, some customers also noted issues with delivery, experiencing delays, missed appointments, or unexpected changes to delivery schedules, which caused inconvenience. A few other people also felt that the delivery personnel struggled with heavy items or did not provide the expected assistance, leading to difficulties in moving products indoors. There were also occasional reports of products arriving damaged or incomplete, requiring replacements or follow-up deliveries for missing parts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, ease of use, and the... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Users describe positive interactions with service, frequently highlighting excellent and first-class service... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as well-made, strong, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more

Rated 5 out of 5 stars

At each point of contact I received an excellent service. I called with a query after receiving the scooter and very soon had received a video answering my question. Delivery was next day whick I thou... See more

Rated 5 out of 5 stars

I found that my experiance with MobilityPlus was first class with no delays in helping with my wheelchair for my wife. Must give 5 star rating with their help in supplying wheelchair immediately

Rated 5 out of 5 stars

This is the only company where we were able to purchase all the necessary parts for our electric wheelchair. They respond to inquiries and provide information very quickly. We've used them several tim... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Stealth scooter

Delivered very quickly. The Stealth mobility scooter is exactly as described. Very light and a smoothe ride. Too early to judge how long/far a charge lasts, but very happy so far.

15 May 2026
Rated 5 out of 5 stars

I today visited London central

I today visited London central . Last did I was there I could walk. I was a bit hesistant to go there at first due to mobility issues that I have. But my Mobilityplus wheelchair proved me wrong. I was on the train , the tube and on the London buses. It was great feeling to be able to move again without any help.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

What a team !

What a team !! SUPERB service from the team at your Worksop store. Had previously ordered a wheel chair from Amazon - what a mistake.
Needed one urgently for upcoming holiday so decided to drive the 2 hours plus to Worksop on the hottest day of the year.
When we got there the staff had already done some research with head office. They were brilliant and allowed me to use the chosen model on their test track.
Could not fault them - many thanks.
Albert

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They were able to provide replacement parts which were delivered within a week.
Useful information on fitting replacement.

22 May 2026
Rated 5 out of 5 stars

Wheelchair purchase

A appointment was arranged at there warehouse with Josh. The model for the wheel chair was Axion . My daughter tried the chair and we purchased one.
Josh has great knowledge, very helpful throughout the purchase .
Many thanks Joh

22 May 2026
Rated 5 out of 5 stars

Excellent service & fantastic chair

Excellent service easy to order and regular updates. Wheelchair is fantastic a little heavier than anticipated but got some ramps to load into car so not a problem. Chair itself has given me freedom after being trapped inside for almost a year.

21 May 2026
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Readily willing to change the order after I ordered the wrong colour product is very good quality and very comfortable

15 May 2026
Rated 5 out of 5 stars

Very helpful

The battery was out of stock and I was put on there email list for when they came back available and was emailed the day they were in so I was able to get a battery and it arrived two days later

12 May 2026

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