MobilityPlus Wheelchairs Reviews 8,733

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of products and excellent service, often highlighting the amazing value for money they receive. Many appreciate the staff's helpfulness, knowledge, and positive attitude, making interactions pleasant and productive, with some noting personalized assistance. The delivery service is frequently described as quick, prompt, and efficient, with many products arriving within 24 to 48 hours, often earlier than expected. Reviewers are also very satisfied with the products themselves, finding them to be exactly as described, strong, comfortable, and easy to assemble. However, some customers also noted issues with delivery, experiencing delays, missed appointments, or unexpected changes to delivery schedules, which caused inconvenience. A few other people also felt that the delivery personnel struggled with heavy items or did not provide the expected assistance, leading to difficulties in moving products indoors. There were also occasional reports of products arriving damaged or incomplete, requiring replacements or follow-up deliveries for missing parts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, ease of use, and the... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Users describe positive interactions with service, frequently highlighting excellent and first-class service... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as well-made, strong, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more

Rated 5 out of 5 stars

At each point of contact I received an excellent service. I called with a query after receiving the scooter and very soon had received a video answering my question. Delivery was next day whick I thou... See more

Rated 5 out of 5 stars

I found that my experiance with MobilityPlus was first class with no delays in helping with my wheelchair for my wife. Must give 5 star rating with their help in supplying wheelchair immediately

Rated 5 out of 5 stars

This is the only company where we were able to purchase all the necessary parts for our electric wheelchair. They respond to inquiries and provide information very quickly. We've used them several tim... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Overall very happy

Fast delivery and packaged well. Really pleased with the price and quality of the scooter. Would have loved a better user manual, it was a bit basic, but I did manage to set it up

18 May 2026
Rated 5 out of 5 stars

Great service

Speedy delivery and, more importantly, great after sales service when I a) needed help in separating main body and b) when experiencing startup issue.
Totally recommend them

25 May 2026
Rated 4 out of 5 stars

Ordering was simple with cheerful…

Ordering was simple with cheerful person answering questions not covered on web site.
Delivery was delayed by bank holidays but not by much. Reason for only 4* is the unresponsive non interaction of Delivery.was asked my name profered a screen to sign a d asked where I wanted large box put.that was it and off he went.

25 May 2026
Rated 5 out of 5 stars

Super Axion.

Excellent service. Chair delivered promptly. The chair works as advertised and out performs my previous chair and was half the price. The larger front castor wheels make a huge difference in overcoming obstacles and uneven pathways. This Axion chair is very comfortable and longer distances are a breeze.
I am delighted with the chair and a spare battery was inexpensive and gives peace of mind on longer adventures with plenty of slopes to climb. I have no reservations in recommending the Axion.

18 May 2026
Rated 4 out of 5 stars

Sturdy and good value

The rollator, a triwalker with seat, was despatched and delivered quickly. It was packaged well and easy to construct. It looks good, feels very sturdy and is good value for the price. The seat is ideal for me, however I can imagine that it would not be very good for a larger person as there isn't a lot of width between the handles to allow you to sit comfortably leaning onto the back rest. My only suggestion is that it could do with one more notch to allow it to be lowered more for shorter people and possibly the thicker tyres that I have on my current seatless rollator, which in my opinion make using them smoother and kinder to hands and wrist. It is however a good well made product, easy to manoeuvre around smaller spaces and it easily folds up flat for transport and storage.

25 May 2026
Rated 5 out of 5 stars

I didn’t want a wheelchair but the…

I didn’t want a wheelchair but the staff took time to show me all the models that would help me on holiday. They took time to explain each model. I didn’t feel pressurised at all.
Any company is only as good as the staff they employ and your worksop branch deserve a 5 star rating !!!

18 May 2026
Rated 4 out of 5 stars

THE AXION POWER WHEEL CHAIR IS BIGGER…

THE AXION POWER WHEEL CHAIR IS BIGGER BUT MORE FOLDABLE INTO A SMALLER PAGAGE, MAKING IT EASYER TO FIT IN MORE CARS. WE HAD THE FEATHER LIGHT MOBILITY PLUS BEFORE THIS ONE, SO WE WERE HAPPY WITH THAT,LOOKS LIKE WE WILL BE ABLE TO FIND OUT ,
THE SERVICE WAS VERY GOOD, OFFICE STAFF ALSO
QUESTIONS
CAN TWO BATTERIES BE STORED ON CHAIR AT ONCE,
I WELL GIVE A GOOD TEST ,THANKS C JOHNSON, 01420479073

18 May 2026

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