MobilityPlus Wheelchairs Reviews 

9,093
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, ease of use, and how they provide greater freedom and comfort. The delivery service is frequently described as exceptional, with many appreciating the speed, efficiency, and helpfulness of the drivers. Reviewers also commend the staff for being extremely helpful, friendly, knowledgeable, and providing excellent overall service. However, some customers experienced issues with delivery communication, noting a lack of information or unexpected early arrivals. A few other people also felt that certain products, like specific walkers, might not be suitable for all body types due to seat size or handle grip.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the comfort, ease of use, and overall... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the rapid and efficient... See more

Service

Reviewers mention positive feedback about service, consistently praising the first-class, prompt, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

People report positive experiences with quality, highlighting products as excellent, top-notch, and second to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. Received my mobility scooter the very next day as stated. Spoke to them 3 times before purchase with questions, was able to get through easily each time, knowledgable, hel... See more

Rated 5 out of 5 stars

Purchased the stealth folding mobility scooter, it’s great! Folds small, easy to use and so far seems good suspension and can handle slight slopes in the pavement. Head lamps are amazingly bright!... See more

Rated 5 out of 5 stars

Booked appointment to review lightweight power wheelchairs which could be lifted into car boot despite my disability. Staff extremely helpful and showed me 4 models letting me test them and importan... See more

Rated 5 out of 5 stars

Very pleased with the service I received from MobilityPlus Wheelchairs Worksop. The staff were very helpful and were able to answer all my questions. I chose to wait for the colour I wanted and it en... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 54% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(9,093)

3,027 reviews in the last 12 months

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Rated 4 out of 5 stars

Show room was excellent with a test…

Show room was excellent with a test track fo the more versatile scooters /powerchairs although I would have liked the track split so you could try a scooter on an incline that wasn’t suitable for non compacted gravel so could just try it on that part. Would have got five stars had they kept us more up to date with our order as scooter in req colour was out of stock but received no information and had to call them and then totally out of the blue received a notification from courier at very short notice luckily I was able to be home ta accept delivery. But would not hesitate to use again in the future or to recommend to others. All in all very satisfied

23 June 2026
Rated 5 out of 5 stars

Your customer service is excellent

Your customer service is excellent. We had a problem with the battery charging pack not working. So email josh and told him what was wrong he sent a new unit out with in 24 hours. My wife new scooter is now up and running happy day's.

23 June 2026
Rated 5 out of 5 stars

I love my Rollator very much

I love my Rollator very much, glad that I have got it.
Quick - Next day delivery,
the company's team is very friendly and helpful, submits all necessary information.

Thank you very much!

23 June 2026
Rated 5 out of 5 stars

Reliable company

We ordered a triangular walker with a seat for my mum. It arrived within timeslot and I put it together with ease...the only tricky bit was attaching back wheels as instructions not clear so I looked at a photo online. Sadly, on trying it out, the seat was too small and the handles created a vice like grip on her. I think it suits very thin people. I sat on it and had same problem..it was like having a vice on you. The return was smooth. I phoned and was told who would collect and on which day. The refund was paid shortly after the return. I would buy again from this company. Just waiting to see if can find larger triangular one with seat

19 June 2026
Rated 5 out of 5 stars

Amazing company ran by people who actually care.

Always been amazing with me. The quality of their products are second to none in my opinion. Where else can you buy a decent wheelchair for these prices! As well as having affordable, good quality products, their customer service is at the top of anything I’ve ever experienced before. I lost the leg strap off my wheelchair at the garden centre and I wanted to purchase a replacement, but they wouldn’t have it and gave me one, shipping it the same day. It was my fault I lost it too. If all that isn’t enough, they use decent delivery companies to deliver their products too. Couldn’t ask for more. Totally blown away. I won’t go anywhere else for my wheelchairs and anything else they sell. You can be sure that they’ll look after you long after you’ve made your purchase. My wheelchair is still going strong and looks and performs as new. I’ve lost a massive amount of weight in the last year, so I’ll eventually be looking for a replacement, it’ll be this place where I’ll be getting it from. Thanks so much.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellency rewarded

I have nothing but praise for the team at Mobility Plus. They dealt with the return of my wheelchair for repairs and service with efficiency, friendliness and courtesy, and did a great job. I was charged a very reasonable rate, and my chair is as good as new. I can't thank them enough for their kindness and help in getting me mobile again.

18 June 2026

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