Great company to deal with. Received my mobility scooter the very next day as stated. Spoke to them 3 times before purchase with questions, was able to get through easily each time, knowledgable, hel... See more
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Company details
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MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.
Contact info
Unit 8-10 Thorley Fields Business Park, Wood Street, CM23 4TR, Bishop's Stortford, United Kingdom
- 01992 610 434
- info@mobilitypluswheelchairs.co.uk
- mobilitypluswheelchairs.co.uk
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Replied to 54% of negative reviews
Typically replies within 1 week
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A compact and nice looking scooter.
Show room was excellent with a test…
Show room was excellent with a test track fo the more versatile scooters /powerchairs although I would have liked the track split so you could try a scooter on an incline that wasn’t suitable for non compacted gravel so could just try it on that part. Would have got five stars had they kept us more up to date with our order as scooter in req colour was out of stock but received no information and had to call them and then totally out of the blue received a notification from courier at very short notice luckily I was able to be home ta accept delivery. But would not hesitate to use again in the future or to recommend to others. All in all very satisfied
Your customer service is excellent
Your customer service is excellent. We had a problem with the battery charging pack not working. So email josh and told him what was wrong he sent a new unit out with in 24 hours. My wife new scooter is now up and running happy day's.
I love my Rollator very much
I love my Rollator very much, glad that I have got it.
Quick - Next day delivery,
the company's team is very friendly and helpful, submits all necessary information.
Thank you very much!
Brilliant
Great experience fast Delivery and my wife could not be happier with her wheelchair.
Sent the wrong part but quickly…
Sent the wrong part but quickly rectified it thank you 🙏
Reliable company
We ordered a triangular walker with a seat for my mum. It arrived within timeslot and I put it together with ease...the only tricky bit was attaching back wheels as instructions not clear so I looked at a photo online. Sadly, on trying it out, the seat was too small and the handles created a vice like grip on her. I think it suits very thin people. I sat on it and had same problem..it was like having a vice on you. The return was smooth. I phoned and was told who would collect and on which day. The refund was paid shortly after the return. I would buy again from this company. Just waiting to see if can find larger triangular one with seat
Polite knowledgeable staff
Polite knowledgeable staff , identified my issue quickly correct part supplied and dispatched Easy pleasant experience
Excellent service from mobility plus…
Excellent service from mobility plus postage and delivery also excellent I wouldn’t hesitate buying from them again my scooter is brilliant
Very helpful service from the team
Very helpful service from the team. Friendly, patient and kindness. Set the high standard for customer service.
Super fast delivery
Super fast delivery. Helpful customer service on the phone too. Great product at a great price !
Love the chair very comfortable was…
Love the chair very comfortable was supposed to be delivered the next day came 3 days later
Excellent Service
I'm very happy with the scooter I chose! And the delivery was very quick.
Amazing company ran by people who actually care.
Always been amazing with me. The quality of their products are second to none in my opinion. Where else can you buy a decent wheelchair for these prices! As well as having affordable, good quality products, their customer service is at the top of anything I’ve ever experienced before. I lost the leg strap off my wheelchair at the garden centre and I wanted to purchase a replacement, but they wouldn’t have it and gave me one, shipping it the same day. It was my fault I lost it too. If all that isn’t enough, they use decent delivery companies to deliver their products too. Couldn’t ask for more. Totally blown away. I won’t go anywhere else for my wheelchairs and anything else they sell. You can be sure that they’ll look after you long after you’ve made your purchase. My wheelchair is still going strong and looks and performs as new. I’ve lost a massive amount of weight in the last year, so I’ll eventually be looking for a replacement, it’ll be this place where I’ll be getting it from. Thanks so much.
Excellency rewarded
I have nothing but praise for the team at Mobility Plus. They dealt with the return of my wheelchair for repairs and service with efficiency, friendliness and courtesy, and did a great job. I was charged a very reasonable rate, and my chair is as good as new. I can't thank them enough for their kindness and help in getting me mobile again.
Really pleased with our mobility…
Really pleased with our mobility scooters . Easy to order and fast delivery . Delivery man was lovely . Would definately recomemd you to friends . Thank you
Easy ordering and fast delivery bag was…
Easy ordering and fast delivery bag was missing but a quick phone call and was delivery next day love my new wheelchair
Very quick delivery
Very quick delivery, i would highly reccommend this wheelchair the xl ranger and buying from mobility plus
A great scooter at a good price
A great scooter at a good price, fast delivery excellent service.
My scooter
They were courteous, proffessional, and efficient from start to finish, very pleased
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