MobilityPlus Wheelchairs Reviews 8,664

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and excellent value. Many appreciate the efficient delivery service, with items often arriving quickly, sometimes even the next day. The staff are frequently commended for being friendly, helpful, and knowledgeable, providing great service and support. However, some customers also noted issues with delivery, mentioning delays, missed appointments, or problems with the delivery personnel. A few people experienced initial product issues, such as damaged items or missing parts, though these were generally resolved by the company's after-sales team.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the quality and functionality of items like... See more

Delivery service

Customers had positive experiences with delivery services, frequently praising the speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Quality

People report positive experiences with quality, often describing products like wheelchairs, scooters, and... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the staff for being friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable staff and no pressure to buy. Getting a mobility scooter was a big decision for us but visiting the Worksop store and getting to try one was invaluable. We even got... See more

Rated 5 out of 5 stars

Having recently purchased the ranger xl powerchair, I wanted to buy the portable hoist so my carers wont struggle to get the powerchair lifted up into their cars. I had an issue with the first hoist a... See more

Rated 5 out of 5 stars

I was going on holiday in just over a week when the footplate of my wheelchair was damaged. The standard timeframe for repairs is 7 working days but Mobility Plus picked up, repaired the footplate of... See more

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I'm very happy with the equipment, but......

I'm very happy with the two items of equipment, but I just wish that MobilityPlus QA'd them before shipping. My powered wheelchair had a lose front wheel, which had I not found it quickly could have caused an accident and my rollator had a misaligned rear wheel, which again I've sorted.

20 May 2026
Rated 5 out of 5 stars

Very satisfied, definitely would recommend

Staff are so helpful and efficient. They really put an ease back to life. They give you advice and provide fantastic service that help me to be able to carry out day to day tasks and enjoy family time and get involved. Fast delivery and quality in the items are outstanding at an affordable price. 10/10. Would recommend to anyone.

20 May 2026
Rated 4 out of 5 stars

Well guys havent been able to use it yet

Well guys havent been able to use the chair yet, i was sent the wronge colour back rest I have now received the correct colour one but nobody available to assemble it for me at the moment (holidays etc), it was a good job family members were here as we couldnt have seen to the delivery. On the plus side it was delivered earlier than expected. Just celebrated my 87th birthday on 25th. If you care to contact me in a weeks time i can rate the chair.

20 May 2026
Rated 5 out of 5 stars

Excellent after sales service.

Bought some spare parts for wheelchair.
Sent photographs of what I required. Was sent a quote. I told them happy to proceed was sent payment link.
Very easy to order and received the parts next day.
Excellent service.

13 May 2026
Rated 5 out of 5 stars

Purchased a power chair from Worksop showroom

I bought a chair from the Worksop branch after a couple of visits. The staff were very knowledgeable and helpful. I tried power chairs and motor scooters. The power chair was my choice. Before delivery I called customer services because I decided I wanted to get the power split chair instead of the one I had ordered. The lady on the phone could not help me enough she changed the order even though it was due delvery the next day. It cost a bit more money but I feel it will be money well spent. I want to say thank you to the team at the show room and will recommend you to anyone seeking advice. I have just been out for the first time and it will take some getting used to but I am sure it will bring back my independence and no more not wanting to go anywhere because it hurts when you walk. Thank you Mobility Plus

12 May 2026
Rated 5 out of 5 stars

Ordered my Walker because I saw another…

Ordered my Walker because I saw another lady using one in a Garden Centre she kindly let me use it around the Centre and I found it light and so easy to use so I ordered one for myself. It was so easy to build and Ian very pleased with it and would recommend it to anyone interested.

18 May 2026
Rated 5 out of 5 stars

It was great

It was great, easy for my granddaughter to put together for me. I like the fact that I can lift it up easily to put in my car boot .

18 May 2026

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