Men's Luxury Outlet Reviews 

660
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, most reviewers were let down by their experience overall. Many customers report recurring charges for a VIP membership they did not sign up for, often totaling around $50-$60 monthly. People frequently mention not receiving their ordered shoes or any shipping information, leading to frustration and disputes. Some people were dissatisfied with the product quality, describing the shoes as low quality or not as expected, and causing discomfort. Conversely, a small portion of people felt the product was good and the price reasonable, despite the subscription practices.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting unexpected monthly membership fees... See more

Subscription

People report negative experiences with subscription, with many reviewers expressing frustration over... See more

Product

Reviewers mention negative feedback about the product, with many consumers expressing strong dissatisfaction... See more

Price

Customers consistently note negative experiences with price, primarily due to unexpected recurring charges... See more

Order

Customers had negative experiences with their orders, with many reporting that they never received the items... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely horrible experience. You will be surreptitiously enrolled in their quote VIP program, which is basically an excuse for them to charge your $50 a month. Unbeknownst to you. These people rip... See more

Rated 1 out of 5 stars

If I could give them negative stars I would this company is a complete scam! You are not just buying a pair of crappy drop ship shoe that doesn’t even have a logo on it, you will also be charged for s... See more

Rated 1 out of 5 stars

I received no order information, no shipping information. They also tried to slip in a monthly reoccurring charge of 59.95, for what exactly? This is my 2nd and last order from this bunch. If you o... See more

Rated 1 out of 5 stars

Simply a SCAM COMPANY. Low quality product, I wore them three times before the corded lace eyelets fell apart. Then, like many others here, they slipped in a $59.95 MONTHLY membership for the privileg... See more


Company details

  1. Outlet Store

Written by the company

High-end items at affordable prices.


Contact info

1.2

Bad

TrustScore 1 out of 5

660 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(660)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TOTAL SCAM!!

TOTAL SCAM!!
Ordered shoes Black Friday & have yet to receive them. Have reached out several times via email only to be told they have to contact logistics. As of May, still haven't received the shoes nor have they heard from logistics.
Save yourself the headache.....don't order!

25 November 2022
Unprompted review
Rated 5 out of 5 stars

These shoes are perfect for cheering on…

These shoes are perfect for cheering on you favorite Futbol Club and sporting their colors! Affordable, comfortable, great support and so lightweight! I bought in Mint and Blue to wear to every Charlotte FC and Carolina Panthers game - and work too!

18 May 2023
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars, I would. Like so many others, I ordered as a gift in December 2022. It's now May and I still haven't received my order. I've emailed several times and get the same response 'they are with our overseas shipper' and 'we're experiencing delays'. Fraudulent company and crappy shoes.

9 May 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a company

Absolute scam of a company. Do not fall for it. Got a subscription to get free stuff (worthless) and they reserve the right to cancel your subscription whenever they please, in which they do not reply to you. Haven’t got my shoes for two months and counting. Don’t be foolish and waste money too.

7 May 2023
Unprompted review
Rated 1 out of 5 stars

MLO authoring the good reviews?

So it appears MLO continues to author good reviews so their rating doesn’t totally tank to 1*. I challenge anyone saying they received shoes and other positive reviews to post pictures of their shoes on their feet with a current newspaper proving the date. This is a total scam.

1 May 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a company

Absolute scam of a company. Ordered shoes on April 23rd and still have not received a shipping confirmation, when contacted to refund and cancel my order, I get zero response. Only out there to rip people off. DO NOT BUY.

23 April 2023
Unprompted review
Rated 1 out of 5 stars

Please be warned they charge you when…

Please be warned they charge you when you place the order and never ship the product. Still waiting for Dec 2022 order and they will not refund the money even though you stand no chance to get it

15 December 2022
Unprompted review
Rated 1 out of 5 stars

Poor Experience with MLO

Order two pairs of shoes, and never received them.
Checked tracking after 3 months and Status stated Expired. Sent several emails including at least 2 requesting for my money. The correspondence lead me to seek alternative solution and a feeling of being unheard and dissatisfied. Purchased shoes in December before American holidays.. Til this day, have yet to receive a follow up.

23 March 2023
Rated 1 out of 5 stars

Never received half of my…

Never received half of my order….ordered in December!!! My order was guaranteed to come by Christmas 12-2022 and now it’s late 4-2023 and nothing. Multiple emails and they won’t give a refund…. Trying to go through my credit card company now for a refund. Terrible customer service, terrible business practices. The shoes we did get and a solid OK. Stylish but somewhat cheap looking, women’s sizing is off and material for soles is too thin…. My son stepped on a hard wooden branch and he got poked by a stick through his shoe…. So I would say ordering from mlo has been a waste of my time and money.

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Fake Brand Drop Shipping AliExpress Shoes

This is a fake brand that drop ships the same poorly made shoes that are sold on AliExpress. Go see for yourself on AliExpress. You can buy the exact same shoes for only $12 on Aliexpress. It’s absurd and a con. I was able to return the shoes, but there was no formal return process. They just said return the shoes at my expense and to give them the tracking number. They didn’t give a return authorization number. Fortunately they did process my refund but I’ve read other reviews from others saying they never did receive the shoes or a refund. They’re trying to pose as fancy shoe startup and are succeeding at scamming lots of people with their “high quality” shoes. The label on my pair was also ripped and their excuse was that they are handmade so there will be imperfections and that the customer should accept this fact. What a joke.

22 April 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love these shoes

Absolutely love these shoes! One of the most comfortable things I have stepped foot in, as my heels feel like their teeth skiing on foam clouds. They do run a bit small however, so size up by half. The style is unique as well, perfect for a night out.

20 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look