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Rated 4 out of 5 stars

At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... See more

Rated 5 out of 5 stars

Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... See more

Rated 5 out of 5 stars

First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... See more

Rated 5 out of 5 stars

I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... See more

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4.5

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No exchanges

They don’t do exchanges if purchased multiple pieces as a bundle. What if one of the pieces doesn’t fit quite well? Terrible business practice.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The product was great, my gf loved it, and the customer service (I had to make an exchange because I made a mistake on the size) was smooth and easy!

16 April 2023
Unprompted review
Rated 4 out of 5 stars

Excellent customer service!

Excellent customer service when I had an issue with one of the garments. I think the products are slightly overpriced but that saying I love them!! I would recommend!

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Quality Product

Amazing quality product, my wife loves them! Had a small issue with my order but the team at Misscosy were really helpful, friendly and very quick to assist me.

19 March 2023
Unprompted review
Rated 5 out of 5 stars

Customer service

Every kept talking about this so I got one for my wife. It took over 2 months as the product was stuck overseas. Customer service here is super helpful! They were able to reorder and 2 day ship it. Wife loves the products, and the service is excellent if you have troubles.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service! Prompt, helpful, and speedy. I had a great experience and we received amazing products! It is now my wife's favorite outfit!

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Order lost in transit and replaced

I ordered my items back in December. They were stuck in shipping somewhere for two months. I emailed the misscosy and they sent me new items immediately. My wife loves the clothing and enjoys wearing them. Because they quickly replaced my order and my wife likes them, that is why I’m giving a 5 star they did not blow me off and let me lose out on my money.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Great product, great service, highly recommend!

Purchased a full set of Comfies for my wife. The sizing was right on. They are her favorite lounge clothes now, hands down. We live in MN and it gets chilly so having the long and short sleeves/bottoms is excellent! Even had an issue with one garment and they took care of it right away and shipped a replacement! Great product, great service, highly recommended!

1 February 2023
Unprompted review

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