At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... See more
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... See more
I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... See more
Company details
Contact info
Unter den Linden 24, 10117, Berlin, Germany
- hello@misscosy.com
- misscosy.com
My wife loved the gift.
So comfy and fits so nicely
So comfy and fits so nicely. Makes me feel fancy and beautiful!
so helpful when my shipment didn't…
so helpful when my shipment didn't arrive
verry happy with how it was handeld .
No exchanges
They don’t do exchanges if purchased multiple pieces as a bundle. What if one of the pieces doesn’t fit quite well? Terrible business practice.
Great Customer Service
The product was great, my gf loved it, and the customer service (I had to make an exchange because I made a mistake on the size) was smooth and easy!
Excellent customer service!
Excellent customer service when I had an issue with one of the garments. I think the products are slightly overpriced but that saying I love them!! I would recommend!
Quality Product
Amazing quality product, my wife loves them! Had a small issue with my order but the team at Misscosy were really helpful, friendly and very quick to assist me.
The product is great and customer…
The product is great and customer service was top notch.
Customer service
Every kept talking about this so I got one for my wife. It took over 2 months as the product was stuck overseas. Customer service here is super helpful! They were able to reorder and 2 day ship it. Wife loves the products, and the service is excellent if you have troubles.
Amazing product great customer service…
Amazing product great customer service will definately order from there again
Incredible customer service
Incredible customer service! Prompt, helpful, and speedy. I had a great experience and we received amazing products! It is now my wife's favorite outfit!
Great customer service
Great customer service, good quality. Very helpful with requests.
Order lost in transit and replaced
I ordered my items back in December. They were stuck in shipping somewhere for two months. I emailed the misscosy and they sent me new items immediately. My wife loves the clothing and enjoys wearing them. Because they quickly replaced my order and my wife likes them, that is why I’m giving a 5 star they did not blow me off and let me lose out on my money.
Great product, great service, highly recommend!
Purchased a full set of Comfies for my wife. The sizing was right on. They are her favorite lounge clothes now, hands down. We live in MN and it gets chilly so having the long and short sleeves/bottoms is excellent! Even had an issue with one garment and they took care of it right away and shipped a replacement! Great product, great service, highly recommended!
My order came and was missing one of…
My order came and was missing one of the pieces but I worked with customer service and they wound up shipping a whole new order out to me. Thank you!
Miss Cosy was legit and customer…
Miss Cosy was legit and customer service was very helpful. They made things right and then some. My wife loved the whole set and lives in it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








