At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... See more
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See what reviewers are saying
Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... See more
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... See more
I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... See more
Company details
Contact info
Unter den Linden 24, 10117, Berlin, Germany
- hello@misscosy.com
- misscosy.com
We had a small issue with the shorts…
We had a small issue with the shorts unraveling and the company immediately sent a replacement pair to remedy the issue.
4 October 2023
Unprompted review
The product is awesome
The product is awesome. The shipping was tracked and communicated to me in a timely manner. I would recommend this product and this company to everyone.
29 September 2023
Unprompted review
MISSCOSY for the Win!
Customer service was excellent when I had an issue with my order. Product is exactly as described and my girlfriend loves the gift. A+ all around.
18 September 2023
Unprompted review
Great customer service
My girlfriend absolutely loves the clothing, and when I was making my purchase I forgot about my address change, the miss cozy team made sure I got exactly what I needed at the right address on time! Great customer service from the team thank you all!
16 September 2023
Unprompted review
Great Customer Service
We had an issue with the order as the inner-seam split on the pants but we contacted them and they were amazing to deal with. replaced straight away and followed up to make sure we were happy. Great customer service.
13 September 2023
Unprompted review
It'@s perfect0
7 September 2023
Unprompted review
Good service
7 September 2023
Unprompted review
Great Product and Service
Great Product Excellent Service
Fast and friendly response to an enquiry
20 August 2023
Unprompted review
Good product, great customer service
Had a small issue with the fabric hemming and the customer service department hit it out of the park, professional and courteous, thank you Christine for all your help and understanding!
21 August 2023
Unprompted review
Everything coalitions customer support…
Everything coalitions customer support on to notch level
18 August 2023
Unprompted review
Wife loves her new jammies.
Super soft and cozy. My wife sleeps in a top and shorts and bought her this after seeing an ad on Insta. We moved and I didn't change my address in time. The company sent me a replacement order no extra charge it arrived super quick and a real person was in touch with me through the process to make sure it was received.
19 July 2023
Unprompted review
Great customer service
Great customer service, they were very quick to resolve any issue and even checked that we were happy once it was resolved.
10 July 2023
Unprompted review
Amazing customer service
Amazing customer service, quick response. Representative Christine was a pleasure to work with.
7 July 2023
Unprompted review
Great fit, great look!
I received an ad for MISSCOSY on Instagram and thought my girlfriend would love one of the sets. We just got it, and she loves it! She looks beautiful in it. The material is so soft and you guessed it, cozy! Her girl friends already want a set too!
28 June 2023
Unprompted review
When my shipment didn't arrive (not…
When my shipment didn't arrive (not their fault) they immediately offered a replacement order for free. The communication was fluent and they answered quickly.
30 June 2023
Unprompted review
👍🏻👍🏻👍🏻👍🏻
My girlfriend loved it, its super cozy and looks amazing. You won’t be disappointed
16 June 2023
Unprompted review
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