Minimal & Modern Reviews 164

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I agree with the other reviewers. This company must be a fraud. I've tried several times to contact them at the number and email address provided. I am on hold for a long time with a recurring auto... See more

Rated 5 out of 5 stars

Nightstands are solid wood with self-closing drawer and very well made. Matching queen bed also excellent quality. One minor issue with the bed was that the slat straps slipped out in places during as... See more

Rated 1 out of 5 stars

Our furniture never arrived. They notified us of delivery twice, we took time to stay home but nothing arrived. The customer services reps where not able to answer where our furniture was. After more... See more

Rated 5 out of 5 stars

Fast delivery, great price. The desk I ordered arrived 5 days after the purchase and was in perfect condition, which I was worried about since it's got a white lacquer top and gold metal bottom, b... See more


Contact info

3.3

Average

TrustScore 3.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company its awsome

This company its awsome, I order and less than a week They shiped my ítem, the have very good comunication and my Furniture was very easy to assemble too. I love it

12 January 2021
Unprompted review
Rated 5 out of 5 stars

A+ service

I ordered a TOV coffee table for my formal living room and found M&M to be very helpful through the entire process. They kept me up to date on the status of my order especially during the pandemic. Would totally recommend ordering through them.

18 December 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy site!

This is my first time ordering from minimalandmodern and I’m very pleased with the customer service and they are hands down the best price for my TOV dining chairs. They came in a perfect condition. They called to also check if there are any issues with my shipment. Im very satisfied!!!

12 December 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING customer service and fantastic…

AMAZING customer service and fantastic products. I would recommend purchasing from them to anyone. I did my research and they have the best pricing by far!! SUPER fast shipping too! What more could you ask for?Thank you M&M for being awesome!!

9 December 2020
Unprompted review
Rated 1 out of 5 stars

Save yourself a lot of grief and order from a bigger company with a customer service department

Horrible experience with customer service. Ordered a desk for my daughter 2 months ago. It came badly damaged. After arguing with them for 2 weeks they finally agreed to send another one. Second one came badly damaged also. Our delivery guys says this company should be sending furniture through freight mail, not regular service but they dont want to spend the extra money. Still waiting for a response from customer service for the 2nd damaged desk for over 2 weeks now. Nobody answers their phone or returns emails.....not a good sign. Had no choice but to call my credit card company and cancel the charges. Dont waste your time....order from a reputable well known company.

3 December 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful stools

The purchasing process is frustrating right now due to covid but everything has been handled professionally. These counter stools were worth the wait. They are more sturdy than I had imagined and very current and classy. Looking forward to receiving the matching chairs for the kitchen table.

23 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Purchase!

I hadn't heard of Minimal & Modern before but saw great reviews. I love love love the dining room set! Great communication with customer service. The set has a luxurious glam feel soon as you walk in the room! Will be ordering more chairs!

19 November 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. The management does not care about your concerns or need four refunds. I have been waiting for months for my refund. Save yourself the trouble.

3 November 2020
Unprompted review
Rated 1 out of 5 stars

Found a nice piece for a reasonable…

Found a nice piece for a reasonable price. Was told due to COVID related shipping issues, the loveseat was going to be delayed a few months. All things considered, that was reasonable and I agreed. 3 months later, I get an email saying my order was cancelled without explanation. Waste of time. Strong thumbs down for these guys.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Joshua is very accommodating and patient. I was so picky; asked a lot of questions and he was very helpful. I can't still decide what to buy at this time but definitely I will look for Joshua again for assistance. I can give him more than 5 stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

30 October 2020
Unprompted review
Rated 5 out of 5 stars

I am so happy to have found this…

I am so happy to have found this website. It’s refreshing to find such elegant and modern options all on one place! And on top of that customer support is absolutely incredible! I highly recommend M and M

27 October 2020
Unprompted review
Rated 5 out of 5 stars

I ordered my dream table from Minimal…

I ordered my dream table from Minimal and Modern, and when it didn’t fit into my apartment, I worked with Josh from the company to help resolve. He was extremely accommodating, kind and got the issue resolved in just a few days. Great customer service!

27 October 2020
Unprompted review
Rated 1 out of 5 stars

Minimal and Modern customer service is garbage

Company is trash, customer service is garbage. Nobody returns calls. They say email response is fastest within 12 hours, lies! 7 weeks and I keep getting the run around. I pretty much lost $1000. I figure now ill never get refund or what I ordered. Do not buy from these guys. Beware

14 October 2020
Unprompted review
Rated 5 out of 5 stars

Just as described

Just as described, arrived timely. No damage in shipping.

Love how soft the chair is, seems durable and the color is a nice blue.

12 October 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look