Minga London Reviews 1,873

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, most reviewers were somewhat happy with their experience overall. Many customers are consistently pleased with the quality of the clothing, often describing items as well-made, durable, and comfortable. Reviewers frequently highlight the fast delivery, with many receiving their orders quickly, sometimes within just a few days. The designs are also a significant draw, with people appreciating the unique aesthetic and trendy styles. However, some people were dissatisfied with customer service, reporting issues with unresponsiveness and a lack of support for problems like returns or missing items. There are also mixed opinions regarding product quality and sizing, with some items arriving damaged or not fitting as expected despite following sizing guides. Delivery experiences are also varied, with some customers encountering delays or problems with customs.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with items like shorts,... See more

Quality

Customers consistently note positive experiences with quality, praising items like necklaces for being... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast shipping times,... See more

Customer service

Users describe negative interactions with customer service, with many reviewers finding the experience... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Substandard quality garments that fall apart after being worn once! Christmas gift that was bought for my daughter on black Friday fell apart after being worn once. Minga's response finally today,was... See more

Rated 3 out of 5 stars

No response from customer service at all. Emailed using the "contact us" page on 30/01/26. I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need t... See more

Rated 4 out of 5 stars

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials al... See more

Rated 4 out of 5 stars

Very cute items and fast delivery in early February. My initial and second purchase arrived within a week! I reached out to customer service because a stud fell off of one of my items and they foun... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

MINGA LONDON® is an independent brand, born in East London in 2014. We create for those who embrace their weirdness and express themselves without limits. Minga is more than fashion, it’s a movement, a rebellion against the ordinary, a space where you can be unapologetically you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Barbara was amazing when I emailed her…

Barbara was amazing when I emailed her for help regarding returning my package!! I love the way she talks, it feels like I’m actually talking to a person and not an automated bot. 10/10 customer service!! I would definitely reach out again for help :))

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Love this site

Love this site, I've been a customer since 2020 and they're so helpful when you have questions about a product.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

everything you need to know abt minga!

i buy on minga london since a few years, so i could discover many styles, more colorful back then, and more alt nowadays, all can show the versatility of our personalities. it's always trendy and at the same time has it's unique touch, like the y2k hairclip?? the mp3?? omg what and idea! sizes are accurate, quality is very good because fabric is THICCC, sales and discount are always interesting and recurrent, deliveries are very quick like i can receive the package in 2 days!! and if you need returns it's always efficient, i love that we receive sometimes little gifts and always stickers to decorate our devices. i love this brand even my sister steals my clothes! 100% recommend

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality , fast delivery and all around just love the brand and website never had an issue apart from clothing being too long but it’s an easy fix and my questions were answered great customer service x

24 February 2026
Unprompted review
Rated 5 out of 5 stars

It is my new favourite brand

It is my new favourite brand! Very cool and unconventional. I especially love the accessories. The sizes are a bit strange but returns are easy so not a big problem.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Oh my gosh

Oh my gosh, what can I say I love love love my jeans, the quality is amazing!! I get so many compliments while I’m wearing them this was my 1st order but definitely will not be my last minga London you have got yourself a customer for life

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this brand

Absolutely love this brand! everything is so high quality and my orders always exceed my expectations. I never do this for other brands but for Minga London I click on every email just to see everything again and buy more lol

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great quality fast shipping and no customer service needed

I got the cutest studded zip up hoodie. After I purchased it was shipped surprisingly fast and was in perfect condition when it arrived. I love the aesthetic following this brand and it’s not the first time I shopped with them because a few years ago I believe a bought a shirt from them for my sister but with recent drops i’ve seen from them I for sure will be buying again soon. <333

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Minga is elite

I love Minga a LOT!! Like the quality is amazing and they ship like crazy! I cant believe I live in germany and it took them only 5 days. Seriously im impressed and I will definitely pirchase more x !
Kisses

9 February 2026
Unprompted review

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