Minga London Reviews 

1,878
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 337 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the clothes, describing them as amazing, well-made, and durable, often exceeding expectations. Reviewers frequently highlight the fast delivery, with many receiving their orders within a week or even a few days. The sizing is often found to be accurate, and the designs are appreciated for their unique and trendy aesthetic. However, some people were dissatisfied with customer service, reporting a lack of response, poor communication, and difficulties with returns or resolving issues. There are also occasional complaints about product quality, with some items falling apart or having issues like broken zippers, and inconsistent sizing, particularly with bottoms. A few customers experienced significant delays in delivery, with orders getting stuck in customs or not arriving at all.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with many expressing satisfaction, praising items... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many expressing significant dissatisfaction. Some... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing remarkably fast shipping,... See more

Customer service

Clients share negative opinions on customer service, with many describing it as horrendous, catastrophic, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Substandard quality garments that fall apart after being worn once! Christmas gift that was bought for my daughter on black Friday fell apart after being worn once. Minga's response finally today,was... See more

Rated 3 out of 5 stars

No response from customer service at all. Emailed using the "contact us" page on 30/01/26. I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need t... See more

Rated 4 out of 5 stars

Very cute items and fast delivery in early February. My initial and second purchase arrived within a week! I reached out to customer service because a stud fell off of one of my items and they foun... See more

Rated 4 out of 5 stars

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials al... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

MINGA LONDON® is an independent brand, born in East London in 2014. We create for those who embrace their weirdness and express themselves without limits. Minga is more than fashion, it’s a movement, a rebellion against the ordinary, a space where you can be unapologetically you.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(1,878)

271 reviews in the last 12 months

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Rated 5 out of 5 stars

Minga is elite

I love Minga a LOT!! Like the quality is amazing and they ship like crazy! I cant believe I live in germany and it took them only 5 days. Seriously im impressed and I will definitely pirchase more x !
Kisses

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The brand that boosts my confidence

I discovered Minga recently; I saw a 'how much is your outfit' video, and the girl in it said that the top that she was wearing (which I loved) was from this brand. Not long after I placed my first order, and loved everything in it! The shipping was unbelievably quick, the products are made very well and look amazing! A hoodie that I got has become my absolute favorite and adds +100 points to my confidence. Already placed a 2nd order, can't wait for it to arrive. Go make yours right now, you will not regret it, I promise!! ♡

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Order went soooo smooth

Order went soooo smooth, sent really fast and arrived on time.
The quality of the products I ordered is very high and I feel so satisfied with my purchase. I’m planning to do another haul, the 4 products I just got were * chef’s kiss*

20 February 2026
Unprompted review
Rated 4 out of 5 stars

great

really love their clothes, except for the fact that the sizing is sometimes very weird. Shirts tend to be really small so you have to size up and oversized stuff is extremely big so you have to size down. I also feel like with every new collection the pieces are fundamentally the same, just with a new design printed. Other than that, quality wise it’s a 10/10.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Nothing Negative to Report

I've bought from Minga a couple of times, the sizing has always been perfectly fine for me and delivery has normally come within 4-5 working days of having ordered it. The clothes I have bought have also stood up under wear and tear as I've been wearing them frequently, I find them very comfortable. My only criticism is that I would enjoy some trousers that aren't trip pants but still rise higher than the hip bones.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous! From on line to delivering I found my experience faultless .stunning hoodie arrived , im in love , amazing quality style and value im just waiting to decide on my next purchase thank you ! 🖤

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Best alternative shop ! ^^

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials always has me in awe!

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Amazing clothing but inconsistent sizing

Overall, I really love this store! I’ve ordered several pieces and am really happy with them. However, their sizing is quite inconsistent.
Their tops are very small. I’m a size 6/8 but a small top is tight on me as I have a more prominent chest than the average 6/8. A size medium to large is a comfier fit.
However when it comes to their bottoms, it’s a mixed bag. Their tracksuit bottoms I’d say are true to size but their shorts and jeans are HUGE. I ordered a pair of shorts in a size 28’’ As I wanted them to sit on my hips. Upon receiving them and trying them on, they just fell to the floor. I measured the waistline and it was 34 inches, not 28. So they had misrepresented the sizing on their site.
I think 4 stars is fair because the shorts were the only item I had an issue with.

24 February 2026
Unprompted review

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